Love this app and the support staff are absolutely second to none!
Zapiet ‑ Rates by Zip Code
Review summary
144 reviews on the listingLast 30 days
123 new reviews
▬ in line with all-time
Recent reviews
20 most recentJoe, the human I talked to, was excellent.
Great - just may take some time to talk to an agent - but all good once you have.
Jessica was able to successfully set up my checkout process with ease and complete professionalism within half an hour! across all three Zapiet apps
Sandy was so amazing! Quickly explained where I'd gone wrong and fixed my issues, you're doing an amazing job guys!
Great app if you need something simple to validate zip codes for specific rates. It doesn't have much customizability like their other app, store pickup and delivery which allows you to edit the checkout screen.
App has become a lot more reliable over the past 2 years and support is super fast. Super impressed with all the improvements this team has made!
Unfortunately, Shopify subscriptions do not recognize the Shopify delivery. This app is solving our problem! We are now able to offer our immediate zipcodes free delivery and then shipping for the rest of the US. I had trouble setting it up and the customer service was really great and quick! Recommended if you need this feature.
This app does exactly what I needed. We use it to block off shipping zipcodes and it works well for that. I had some questions with setup and their support team was wonderful and patient. They even helped setup when I was missing what to do.
Dos días fallando en el administrador y no se pueden hacer las ediciones correspondientes en las tarifas de la tienda.
Flora resolved my minor issue within 5 minutes! Excited to start selling and for our customers to be able to have our products delivered
App has gone down in our peak season, stopping sales whilst £1000's are being spent on advertisement, no notification of an issue when there clearly is, telephone line has no answer, so the only option is email. Considering how important this function is, especially when the margin between a sale & losing a customer is so small, you would think that they would have an easier route to raise immediate issues, rather than having to wait for a few hours for a response. Very disappointing....
Jessica was amazing in trouble shooting my issues with online ordering (turns out I had put a max cart limit!). I use this app for my customers to select in store pick up or delivery along with their delivery by zip code app. they make it super easy for both my customers and us to navigate. Their customer service is top notch as well!
Jessica was prompt, knowledgeable and friendly resolving my issue. It's good to know that there's an actual human dedicated to fixing my store's issues.
Great features and awesome client support! The tool answers very well to our needs. Keep going Zapiet team, thanks for all.
With Shopify not able to configure UK postcodes, this app and its advanced wildcard matching feature is perfect to make sure your delivery goes to the right postcode areas. The app is easy to understand and the support team were quick to respond and help with any assistance i required.
The support I received from Klaudia was amazing. Thanks again for being so patient and helping me out.
Jayne is an absolute superstar and was so patient with me getting this all set up. Does exactly what we need it to do!
The Zapiet apps are on the pricey side, but they offer the best functionality and customer service is great! We have tried other delivery and pickup apps, but Zapiet is the best fit for our needs. So for us, it's worth it!
Allows us to limit delivery to specific postal codes with varying rates in a robust manner. Their support is AMAZING. (Jessica) They respond quickly, explain issues well, and resolve the problems.