SASO

DC: WhatsApp Marketing + API

by DelightChatHelpdesk · #10 in category
Tracking since Dec 3, 2025

Review summary

223 reviews on the listing
4.8★
5 ★
20190%
4 ★
157%
3 ★
21%
2 ★
10%
1 ★
42%

Last 30 days

4.8★

208 new reviews

▬ in line with all-time

Recent reviews

20 most recent
★★★★★KoshaIndia · Oct 17, 2026

★★★★★CaratbazaarIndia · Oct 11, 2026

★★★★★Grape BeautyUnited States · Oct 8, 2026

I've been using DelightChat for over a year now totally a game changer. It's easy to use and customer support team is always ready to help. Totally worth it and if your market uses WhatsApp this is definitely game changer!

★★★★★Simona Flowers and Gift ShopKenya · Oct 6, 2026

Great customer service. No delays, works as expected and makes communication very efficient. Great work Delightchat team !

★★★★★JEWELPOPIndia · Oct 1, 2026

Excellent customer support

★★★★★XiaraIndia · Oct 1, 2026

Great support team. It's easy to setup and they explain the dashboard quite well. The pricing seems better than most competitors. I had enabled this for months without using it but they were kind enough to refund the unused subscription amount. Would definitely recommend this tool to all brand owners.

★★★★★Kids Library KenyaKenya · Oct 1, 2026

great service, thanks

★★★★★NestasiaIndia · Sep 20, 2026

DelightChat is by far the best app that we have come across to help streamline customer interactions. The DelightChat team is super helpful and are very quick to respond to requests. I would very highly recommend the app.

★★★★★Sleepy Owl CoffeeIndia · Sep 20, 2026

DelightChat has made life so much easier for us at Sleepy Owl! Apart from the ease of use, Preetam & his team have been very accommodating to tweak and make this a super helpful app for brands like ours. With all channels consolidated into one, it has saved us all a lot of time and hassle. Working with the team is a pleasure by itself. Highly recommended!

★★★★★AnveshanIndia · Sep 20, 2026

At Anveshan, delight chat helped our customer experience so much. Having all the chat platforms integrated in a single platform with such great integration with Shopify was really awesome. Along with that, the whole team is very proactive with any issue we face during our usage or any small tweak we like to have in product. Would highly recommend to give DelightChat a try.

★★★★★AVStoreIndia · Sep 20, 2026

Communicating with our customers has now been made simple with Delight Chat. Our team was struggling earlier with multiple business numbers causing confusion and having felt a lack of control over client relations with our team, we knew we had to do something about it. Enter - Delight Chat. Delight Chat helped streamline our communications and provide our customers with great service. The Delight Chat team is super responsive and are able to solve issues pretty quickly. If you're trying to provide your customers with great support at a reasonable price, this is a must-have.

★★★★★IntrinsiCurly MeSouth Africa · Sep 20, 2026

Delight Chat has made it so much easier for us to keep track of all our customer communication. My team and I are really enjoying the fact that the app is so simple to use, it has all functionality we need and more. Their support is phenomenal. We are customers for life.

★★★★★XYXX ApparelsIndia · Sep 20, 2026

You ought to have DelightChat on your store to streamline, manage & easily handle every customer issue. Very easily replaces multiple 'desk' software & provides solutions for everything that you'd possibly need. Need something additional? DC team is extremely agile & they love to solve your problems quickly. If you aren't using DC, you are missing out big time. Highly recommended!

★★★★★SoyMacho.comMexico · Sep 20, 2026

This app really help us to have a more organized WhatsApp Business so we can speak directly to our customers and know every piece of information needed.

★★★★★TilfiIndia · Sep 20, 2026

Our experience with the DelightChat team has been amazing. It is the perfect combination of a great product, a very simple and intuitive UI, and outstanding support. Whats even better is that they are constantly seeking to get better and to improve your experience. Kudos to Preetam and the team for such a good product and for being so customer centric. I only see them getting better and better!

★★★★★Studio YIndia · Sep 20, 2026

We started using DelightChat to have a multi-channel team inbox to manage every customer query as best as we could. The app has a clean UI. It literally took 15 minutes to be up and running after integrating Email, WhatsApp, Facebook messenger & comments and Instagram comments. We have received prompt responses, on-point clarifications and great support! Also, we have a clear understanding of the roadmap of features they are going to be releasing - which helps us plan better. Our Proprietor was jumping in joy when we walked her through the team inbox and statistics screens. Definitely recommend for businesses with more than one person handling customer service.

★★★★★Cinnamon ClosetIndia · Sep 20, 2026

We were looking for more advanced and easy-to-use customer engagement platform. DelightChat was a good choice and if anyone is looking for Omnichannel solution, I highly recommend it!

★★★★★RugWeaveIndia · Sep 20, 2026

This is app has a good interface. I've faced difficulties with other apps and have found this to be the best out of them.

★★★★★EL THE COOK®India · Sep 20, 2026

App is very good, can see customer history and chat is supportive. Highly Recommend this app for whatsapp

★★★★★Charley BoutiqueAustralia · Sep 20, 2026

I've been using this for three months and it is excellent to manage customer emails. It keeps all correspondence together, integrates seamlessly with gmail, Shopify, facebook. A great user-defined tag management environment that is also colour coded, clear intuitive screen, customer Shopify data shown and fully accessible right there on the screen. Very handy and definitely increases my customer service.

Review locations

Top countries by review count
India
13158.7%
United States
114.9%
United Arab Emirates
73.1%
Kenya
62.7%
Chile
62.7%
Pakistan
62.7%
South Africa
52.2%
United Kingdom
52.2%
Singapore
52.2%
Kuwait
52.2%