Data Export IO: Report

Good app, very helpful support staff. If you can't find something or work out how to do something, they will always help and quickly.

I needed this app for tax reasons, i wanted to know how much vat i had to pay for one specific country. The customer service helped me with that. Vinith helped me with that. Great app

Deepika was really helpful. Answered quickly and then fixed my issue in record time. highly recommend

Awesome app with even better support. Reuben walked my through everything I needed to know. Would highly recommend!

Great app, very useful and really helpful support team. Would definitely recommend. 5 stars for sure.

I *never* write reviews to anything I buy, but I had to for this service. I've tried literally 10 different apps until I found this one. The interface looks a bit old but it's the best data export I've found yet. Super versatile and a google sheets integration, and a very low cost. Most importantly - the data is super accurate and reflective. Some other apps I tried gave me conflicting data, but this one is right on the money every time. This gives me a sense of confidence when making my analysis, and it's so user-friendly that I already have around 10 different automation. The customer support is INSTANT, which surprised me. They answer within seconds when using live chat, which is the fastest I've ever seen. Even Amazon has a long funnel and a minute of waiting time before getting to a representative in their live chats. Like I said- I never write reviews. I hope this convinced at least one person to try this app out because I promise you will not regret it.

Brilliant app - I have been struggling to get any info I need from Shopify reporting, and thought it a lost cause until I found this app. Amazing reporting functionality out of the box, e.g. I can extract sales info from orders that I tag e.g. telephone sale, email sale, in person sale etc. which is important for our business planning. Plus Chan and James are so responsive on the online chat and Chan created a custom report for me in a matter of minutes. Highly, highly recommend.

Incredible app with superb customization support. We had a few reports that we needed to include certain metrics and the team at Data Export IO has been so responsive and helpful in our requirements. Thanks to the team. We highly recommend this app!

amazing customer service and very advance reporting system! i have used this app in two different shopify stores

This is an AWESOME report option for the small business owner. I am not ready to advance to a higher monthly plan with shopify yet so I chose the $5 per month report option on the "Data Exporter" app and it is perfect. I asked for help to get started through their live chat, Sam qickly helped me create a scheduled report that will be perfect for me and the needs I have for now. This is a small fee to get a lot of report options. Highly suggested!

I needed a custom report on a field that needed splitting and one of the support team responded within 5 minutes and also fixed the issue. Super Speedy Service. This saved me a major headache. Thanks

Data Export is excellent value and far more powerful than standard reporting. What really stands out is the support team. Ameena took the time to understand our specific accounting and inventory requirements and helped us build two bespoke, reusable reports for Dream Consoles, including historical inventory reconstruction and a detailed Sales, COGS & Gross Profit audit report. Rather than simply providing generic reports, she worked with us through testing, amendments and final checks until the reports did exactly what we needed. For any Shopify business that needs detailed, customisable reporting and genuinely helpful support, I highly recommend Data Export. Excellent service and exceptional value.

added app, logged in, clicked a report, it downloaded no data. then, I tried to view another report and it wants me to upgrade. here is a big hint for your sales funnel: DELIVER VALUE FIRST, THEN ASK FOR MORE MONEY. I won't be continuing with this product.

Oh my goodness, this App comes with the best customer support I have ever seen in my life!! I have the exact report I wanted and it's all thanks to the folks behind that app who helped me for free. I tried about 5 other reporting apps before landing on this one. Each of the others was super hard to figure out and I did not get nearly the same level of support I have here. Thank you Data Export team!!

--- Update Feb 2025 I just realized they updated their app offering different tiers. I've been with them almost 10 years. They put me on the top tier ($20/mo) when I'm only using bottom tier level of service ($5/mo). But I didn't even know they did this! Very frustrating! And my reports have started failing too! Maybe avoid? Also, unlike I said in previous reviews, I see nowhere to get support, they removed that! Very disappointed. --- UPDATE 10/7/20 Actually, I asked them to do something very simple. I simply want to reverse order the report by the date. Support said they would have to do that for me. Great. I assumed it would take 5 minutes. After realizing oh, they didn't do it yet, he said it would be 3 hours. Meh, okay, makes sense. Even tho it's one silly line of SQL, they should just offer that option as part of the app. I finally get an email *the next day* saying it's done. I test it and the report is indeed sorted descending, BUT THE DATA IS ALL WRONG! This really pisses me off. This is the smallest, simplest thing I'm asking (from my perspective, I understand I am biased), and they take a day to do it, then mess up my report so now I have to recreate it. This really pisses me off. But, on the plus side the support chat is very responsive! --- Old review from 10/6/20 I used this to send sales reports to my partners. It was a bit tricky to figure out, and it still is, BUT the support was SUPER RESPONSIVE and helpful! It's been years since I touched the app, but the reports have been very reliable and well worth it! I was just adding a new report (after years), and I was having trouble with a new feature, and the chat support WAS SUPER QUICK AND SOLVED MY PROBLEM QUICKLY! Excellent! I'm going to start making more reports for myself. Great app, great price (I think I pay $15 a month, I started early w/ them, they may have changed their price by now, IDK)

Did not install. Crashed while asking for our email. Huge pain - a lot of data risk and privacy. Beware