SASO

Dana: AI Chatbot & Assistant

by Ferasa Ai LTDChat · #84 in category
Tracking since Aug 25, 2026

Review summary

5 reviews on the listing
5.0★
5 ★
5100%
4 ★
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3 ★
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2 ★
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Last 30 days

5.0★

5 new reviews

▬ in line with all-time

Recent reviews

5 most recent
★★★★★Flora Fuse BeautyUnited States · Oct 15, 2026

This offers more than simple automated replies. It can help shoppers discover products, answer questions, check order information, and move toward checkout. I like the focus on making the conversation useful throughout the shopping journey rather than just answering basic enquiries.

★★★★★GlenzereUnited Arab Emirates · Sep 28, 2026

Dana makes it easy for my customers to check order statuses, discover relevant products, and add items to their carts. The recommendations feel helpful, and the experience is smooth from start to finish.

★★★★★Ultimate LeatherUnited Kingdom · Sep 25, 2026

Great AI chatbot for improving the customer shopping experience. Dana handles product questions, recommendations, discounts, and order tracking smoothly. The ability to hand conversations over to a human is also a nice feature.

★★★★★Smell Of ArabiaUnited States · Sep 25, 2026

Really impressed with this app. It goes beyond being a basic AI chatbot—it actually takes action, from managing carts and orders to handling discounts and shipping issues. The fast responses, strong privacy approach, accurate catalogue grounding, and honest handling of unknown stock make it feel genuinely production-ready. Great work, especially for a solo-built app.

★★★★★Ziyai StoreUnited States · Sep 25, 2026

Dana is a really useful AI assistant for Shopify stores. I like how it recommends products from the actual catalogue and lets customers select variants and add items to their cart directly from the chat. Simple and convenient.

Review locations

Top countries by review count
United States
360.0%
United Kingdom
120.0%
United Arab Emirates
120.0%