We have initially signed with Daasity in February of this year after a robust sales process that promised us a solution that fit our business. We were also charged an onboarding/setup fee. As we reached November, our installation was simply not working with the features we spec'ed out from the get-go, and we received a constant stream of excuses and delays, while being charged for the service.
Daasity Reporting & Analytics
Review summary
52 reviews on the listingLast 30 days
14 new reviews
▼ 0.1 vs. all-time
Recent reviews
20 most recentAbsolutely love Daasity! We're using it to pilot the growth of our company, provide us super accurate status of our CAC and retention metrics. Wes, on the success team has been extremely helpful in setting a few custom dashboards that were not already built in their out of the box. That being said their out of the box dashboards are amazing, plenty to look at including for our top apps like Gorgias and Recharge. Highly recommend!
I've used Glew, TripleWhale, Lifetimely and more and this is by far the best tool I've used. The customer support is unparalleled and they can actually get me answers to questions I've been trying to get at for months. Huge fan. I use this on 2 of my stores both of which do well above 8 figures.
Daasity has truly helped us pull back the curtain and analyze accurate, in-depth, insightful e-comm data. They helped us build out dozens of custom reports (their support team is fantastic) and we are now in their software every single day running numbers, reporting metrics, and adjusting our marketing strategy based on their findings. Highly recommend for any e-comm team struggling to learn about attribution, customers, or any and all purchase data!
Hands down the best platform for E-Commerce Analytics. Wouldn't be able to run the business without it.
Daasity and the team have been very helpful in getting us set up with our analytics for the organization. They have been more than transparent and fair with their support and I would recommend them to any merchant who needs to boost their analytics capabilities!
Having a single collection point for all our data has been a gamechanger! Daasity has helped us understand our business better and uncover meaningful, actionable data. If you're feeling at all intimidated by all that Daasity can do, I highly recommend the Premium Support Team. They are hands-down the best support I've had from any app vendor ever! Truly the best.
Lots of great integrations & dashboards. The support team is also very helpful at creating reports for you or describing how to read different charts/metrics.
Daasity has made multi-channel and multi brand reporting so easy. It is the only tool we have found capable visualizing data from all of our sources into one place; Shopify, Amazon, Facebook and Google advertising, as well as the corresponding site metrics. Automated report distribution keeps all of our team members up to date. The premium customer support is worth it and has been a great help in building custom reports.
We this app to centralize our business intelligence. It's been extremely helpful. A game changer even. And our account rep Wes is brilliant and has been an absolute pleasure to work with. We've improved our business in countless ways using this service and software. And it keeps getting better! Highly recommend.
Daasity's integrations and premium service allows us to easily create dashboards and custom reports to capture the insights we need to drive our business forward. As a high growth brand accelerating through a competitive market, it's imperative we have visibility to the smallest of details within our D2C business. Daasity allows us to look at all aspects of our Shopify and Amazon business to navigate that journey successfully. Would highly recommend working with them to take your analytics to the next level.
Daasity has been a great tool for our company to better understand our data, analyze it and use that information to make more informed business decisions. The team was incredibly helpful with setting us custom dashboards for us. Darcy has been super helpful and was ready to help us understand the data and figure out the best reporting for our needs. If you're ready to understand your business and customers to a deeper level, daasity is the platform for you!
We onboarded with Daasity over 6 months ago now, and it has been such a huge unlock for our analytics program. Having all our disparate data sets in one place (SMS, Email, Shopify, Loop, Facebook, Google, forecasts) has been a game changer. Not only has our reporting function become more streamlined, but we are able to easily see data that would have taken hours if not days to uncover previously. The out of the box dashboards also allowed us to see the benefit of the tool from day one, and served as an amazing guide as we built our own. We are early in the stages of using the "audiences" tool within the platform, but believe that will be a big unlock for us in 2023 - to sync customer segment lists with our marketing tools. Lastly, the team at Daasity has been great - very responsive, and always willing to get in the weeds with us to make sure that the tool is meeting our needs. Data validation did take longer than we anticipated within dashboards, as Daasity has applied their own business logic to some metrics (i.e. what is a valid order). This meant that it took longer than expected to have a 1:1 data match between Looker, the visualization tool we selected, and the connected platforms. That would really be my only less than positive feedback.
Daasity is an amazing tool for data and analytics reporting. It's been a game changer for us to understand our customer's needs and preferences, our website performance and our product performance at the most granular level. We have used the consumer data we extracted to be reactive and focused in our marketing initiatives which has helped us grow our e-commerce revenue. We have also used the data consistently to pinpoint issues in our site funnel and react quickly to resolve them and optimize our website. With the help of Premium support, we were able to make our own out of the box dashboards, which has allowed us to focus the areas that are important to our unique business model. The onboarding was fast and easy and the team is helpful and friendly to work with. Definitely recommend this tool for any company looking to make better data driven decisions to reach their e-commerce goals.
Daasity has changed the way that we do business. Being able to tie our data sources together has allowed us to focus on the marketing channels / products that are driving higher value customers to the business. And we were able to do this (+ solve a lot of internal debates) without an internal analytics resource / team.
We've been using this app for over a month. Very useful for people who use multiple tools to attach new customers.
Great product. After trying a few options Daasity is the best possible option for aggregating our data and putting it in a pretty dashboard to review. I recommend it to everyone.
Because Ecommerce is just a portion of our business I don't spend much time in Shopify or our apps so Daasity is great for providing me a dashboard to get a quick and accurate overview of our ecommerce business. And can't beat the price.
Daasity has been immensely helpful in providing a holistic view on our data. We were unable to see all tactics; marketing, net and gross revenue, returns and warehouse inventory all together -- Daasity was able to provide that along with wonderful customer support in creating dashboards to parse through the data. It's really helped revolutionize our business -- making us smarter and more efficient!
Daasity is a great platform to use because of its ease and accessibility. As we are a small team, we opted for premium support which was a big help to onboard us to the platform and have a rep that could really help us navigate the system to provide us with the most useful metrics. I highly recommend this platform if you would like data that is streamlined in the most logical way to provide you the most useful insights.