Review summary
351 reviews on the listingLast 30 days
266 new reviews
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Recent reviews
20 most recentExcellent, quick service. I am impressed with Helium and know that if I need them again they will respond promptly and help me with any issues I have.
Cracking experience. The support team were objective, swift, friendly and efficient. Top work.
Great app that allows you to do a lot. Outstanding customer support with very prompt response time. I highly recommend this app.
Great product with excellent customer service. Furthermore, Helium really listens to client input and have made meaningful changes based on my recommendations. Wow! These have been hugely helpful for storing and organizing my business data. Excellent app! Good people. I wish I had more thumbs so I could give this app ... four thumbs up.
These guys are awesome. Needed a custom project that would allow retailers to register separately from general customers, with custom fields including FEINs and reseller certificates. Kyle turned the project around within 24 hours and 0 problems... twice! (we reinstalled a new theme after his first installation!). Top quality, highly recommended. Software runs smoothly too. 5/5
Highly recommend! We use this app to customize our registration form and securely store information for our wholesale buyers. It is extremely user friendly and the customer service is exceptional! Kyle went out of the way to research solutions for issues we never even told him about. Use it everyday and will continue to do so!
We've been using this app now for a few months, so far we have found this solution the best out of all others out there we tested. NOW they have just released a new update that is really amazing, with conditions and rules that fit right into the registration or customer account, or anywhere you want on your site. The backend is really user-friendly, really clean and high functionality and the team are one of the most helpful out there on the block! Get them now! I highly recommend to anyone in e-commerce!
Flexible forms creation for registration and account pages. Extremely responsive and knowledgeable support team.
We've had a great experience with this very capable app that helps us with our bespoke and unique customer data capture setup. The team have been nothing but helpful and have gone above and beyond to answer our technical questions. Thank you!
I inherited this app from the previous dev and was most impressed by the deep functionality I could apply to the forms. Kyle from the support team was invaluable by stepping up and helping me solve a problem when the other two platforms I have integrated with Shopify weren't playing nicely. If you doubt the functionality, don't because you actually have a support team to assist you solve the problem with the vast robust capability of this form builder.
Great app! It's easy to use and really self explanatory. We are using it for the website www.snushus.ch
Phenomenal app! Allows quick and easy custom form setup and custom meta-data manipulation. There are a TON of advanced features in their easy-to-use app GUI which allow you to capture, manipulate, and store pretty much any kind of data in almost any way you can imagine. ALSO, my personal favorite, the app offers the ability to code your own custom form solutions to work around restrictions imposed by the Shopify platform and for those extra tricky integrations between multiple 3rd party extensions. PLUS, their support is out of this world. I've had frustrating experiences with other Shopify app support teams, not the folks from Helium. I've never waited for more than a day to hear back, and more than once the team has deployed hotfixes for bugs we've identified within days. I do not often review apps, but I really can't recommend this one enough.
App did exactly what we needed to autotag our various B2B buying groups as they register. We needed this to support custom pricing for various price tiers for different industry segments at http://channelxr.com. As a software developer of ecommerce platforms this is much needed to support B2B capabilities on a shopify store. I highly recommend this software.
Amazing app with great functionalities to build all types of forms. Only recommendation would be to include automatic syncing with Klaviyo (which is in progress I heard).
I was able to get my customers tagged so that my password protection was automated. This is a great product and the support team chatted with me to get it all set up.