CPB ‑ Custom Product Builder

We used this app to create a custom apparel builder. It was easy to set up, works great, and was a fraction of the cost of competitors. We also worked with the BuildATeam developers to create a custom button for our store. The development team is amazing; they were fast, asked all the right questions, and again slashed competitor prices. We are so happy to have found such an easy solution to our custom builder!

Update: Support really tries and offers custom solutions and quick developer support! I will update again after the support solves my issues. Support tries to help but the tool is really not worth 50$ a months... First I could not save changes, not front view collides with other views and cannot save it properly. Jumps back to front all the time.

This app AUTOMATICALLY edits your live theme instead of being able to install on a test theme. When you remove it, it doesn't remove any of the code. This is terrible. Update: The developers sent three emails AND called my physical store over the last 24 hours due to this review. They requested collaborator access to my store AFTER I had already removed the app. They sent information about how to remove the code, and asked that I remove this review. While this shows they likely have very responsive customer service, they clearly do not understand other small businesses. I cannot in good conscience give a higher score to a company that charges $50 for what is essentially beta software that edits live code. I understand that a one-star review is very damaging to startup company, but isn't that the point of reviews? I firmly believe this is an unprofessional way to run a beta (no matter how responsive customer service is), so I cannot change the score. I suspect this team does not have a lot of experience with software development because this is such a basic mistake and such an odd pricing structure. Also, please don't expect me to disrupt my busy day and get back to you immediately when this is your mistake. One email would have been enough followup, after which I might have chosen to respond.

Disappointed with this app. I initially had really high hopes - interface-wise, it looked the best among similar apps and had the most logical process (although it takes a while to get the hang of it but once you do, it's great) the app has a LOT of bugs that cannot be fixed. Customer service is extremely slow and I would wait weeks to get a response back (yes, while paying 50$ a month which is a very high price for a half functioning app). In the end, they couldn't give me what I needed and neither were they willing to offer a refund despite my requests for taking long to get back to me and not solving my problems. Other apps I've dealt with offer refunds immediately if their app doesn't meet your needs. Also, make sure to check compatibility with other apps you are using. This app also turned out to be incompatible with a multi-country pricing app I was using.

I would really like this App to work, unfortunately bugs keep showing up. Unexpected glitches suddenly appear: pages with errors, items show up as out of stock when customers try to add to shopping cart, etc. The developers are quick to respond that they are looking into the issue but over a week has passed and no solution. We are losing sales.... even though the developer keeps charging their $50 USD monthly as if the app worked. The issues mostly arise as the developers keep upgrading the app without properly proofing it before releasing the upgrades. The app works great, when it doesn't come up with glitches. We sell custom bags and our clients can mix and match all the components and see their finished product on screen. One thing that the app does not do -- unfortunately -- is syncing with Shopify's inventory for the components. Your clients could purchase custom items which you might not be able to supply as they are out of stock. At $50 a month it is one of the most expensive apps, inventory syncing should be included.

I think this will be useful but the customer support link isn't working and in order for us to use it we will need advice. Can someone email us at [email protected] please?

First and foremost, I would like to address some of the reviews that disparage this app for being complicated and difficult to learn. The developers have posted DOZENS of step-by-step articles (buildateam.zendesk.com) that address almost anything that could arise while learning how to navigate the interface. There is always going to be a learning curve that ONLY trial and error will teach. But, for what this app is capable of, it is well worth the investment in time. At least for us, the cost of the app and the amount of time spent learning it has resulted in far less time on things that either don't work, or don't accomplish our goals. After two years of refining graphics for our Shopify Store (still under construction), We were convinced that our only choice for product page presentation was going to be to render the tens of thousands of possibilities for customizing our products ourselves, and split them into several categories and collections. Luckily for us, we spent most of that time on layered graphics illustrations, that can now be used to allow the customer to choose their own opinions, thanks to Custom Product Builder. Something we have always wanted to be able to do. This app has simplified our website development to the point where we are finally seeing the light at the end of the tunnel ! We couldn't give it a higher recommendation....

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App needs a lot to improve on user- friendly. - No sort new to old function on the front product list, whenever you have new product build, you will need to scroll down to find again. - font manager is also very poor, when you installed new font you can't installed all at once, you can only put it separately one on one. - And go to product font manager, the new font will hide inside the list, then you will need to remember tons of font you just installed. - The layer list also need a lot to improve, it's better to make the previous layer you are editing in different color, so which you click back to the layer list, you won't miss from tons of layer you just create, and just wasting time figuring out which one should it be. - The enable feature box to check for CPB_Orderd automatically turn to draft, it doesn't work at all. All cpb_ordered still shows up at frontend, lots of incompletion function they need to improve. - Custom service complain to user spending more time on helping out. Wow, didn't hear that we pay for the app, and get complain from support. Thanks for being so supportive.

We loved this app - it has a lot of capabilities. While it may seem daunting at first, once you learn how to use it, it is much easier to navigate. The technical support staff are top notch and extremely knowledgeable and patient in helping us work through our setup and getting all of our questions answered. If this app works for your needs, I would not hesitate to recommend it!

Amazing App and great Support!

I had an idea in mind and was searching for an app that would do it. I reached out to them and they said no problem. After jumping on a video they helped me go step by step through it and answered all my questions. I use their app daily and whenever I have questions they answer it quickly and are so helpful, definitely recommend!

Egor and Vlad have been amazing, they helped us build a custom site for our high end blanks. They were very professional and detail oriented. Very glad to have found them and work with them!

EXCELLENT service team. Fast and responsive plus they built some custom design features for us. Would recommend.

We are a store specialized in neon and to find a plugin that fits our needs, we lost a lot of money in other competitors and were disappointed. By chance, we contacted Vladislav and he was able to advise us and develop the neon effect we were looking for thanks to his colleague Egor. We are 100% satisfied with the plugin, they are very attentive and incredibly responsive. Don't look any further, you're in the right place! Word of a very perfectionist team. Thank you for everything.

Let me first start by saying, my configuration requirements are VERY complex and not easily solved by any other Product Configurator and I'm sure I'm pushing the limits of this app. I can't say enough about the support team and their willingness to help make this happen. They have the knowledge to suggest more efficient ways to set things up which results in a more manageable long-term solution. Will be very excited to launch my store in the near future!

I've been using this app for about a month now and I can say that this is the best coutomizer app I've used. The support is fantastic also.