I turned to Customix help desk with preview issues. In about 10 minutes it was fixed! Super quick response and problem handling time :)
Customix Product Personalizer
Review summary
43 reviews on the listingLast 30 days
10 new reviews
▼ 0.3 vs. all-time
Recent reviews
20 most recentJust started using it, so far so good, much easier to set up compare to many others alternative customize app. Specialist Perdita is helpful and responsive.
It is very easy for me to use this app
Very good, the only thing missing is an upsell to customers, something like: Add another photo for $2.00
This is the best customization app I’ve come across so far! Not only that, the customer service is 10/10. Quick replies and helpful staff. Also very knowledgeable and are willing to add new features to fit your store if it can be done. 100% recommend!!!
This application has made our lives so much easier! The user interface and customer support are both 10/10. The team also worked closely with us to customize our theme, and the overall experience with Customix was excellent. A special thanks to Perdita, who went above and beyond to support us through the page customization process—your help made all the difference! Highly recommended!
I had a terrible experience. The app stopped working and I could not get in, I booked a call to try to get in the app and get guidance and no one showed up to the call. The company is a whole in the wall company with customer support at midnight because they are in a third world country with a 12 hours difference. This app is one of the worse apps that I have ever purchased. The customer service is terrible. I do not recommend this app. I have no idea how this company has 5 stars. They are unreliable and very unprofessional.
This app is going to change our business!! Perdita and the crew are so easy to work with and extrememly helpful!
War super einfach zum einrichten. Ich hatte ein kleines Problem, aber der Kundenservice hat direkt reagiert und mir geholfen. Kann ich nur empfehlen!
Great app with amazing customer support! Perdita has been incredibly helpful, responsive, and patient with all my setup questions. She even checked and adjusted my template to make sure everything worked properly. Really appreciate the support! Highly recommended.
I had a great experience using this app. What impressed me most was the level of support provided by the developer. They were very accommodating, responsive, and genuinely interested in understanding what I wanted to achieve. I needed a highly personalized setup for my store, and the developer took the time to listen to my requirements and implement the changes I requested. They were open to feedback, quick to make adjustments, and helped ensure that the app fit my workflow perfectly. The app itself works well, but what truly sets it apart is the customer service behind it. It's rare to find developers who are this dedicated to helping their users succeed. Thanks to their support, I was able to create the exact personalized experience I wanted for my customers. Highly recommended for anyone looking for a flexible solution backed by an excellent and customer-focused development team.
Very goog, support enthusiasm
Truly Exceptional App and World-Class Support! It is Customix I rarely write reviews, but I had to for this app. It has become an indispensable tool for my store. The functionality is robust, intuitive, and has genuinely streamlined my workflow in ways I didn't expect. What's even more impressive, however, is the level of support. The live chat team is always available, incredibly knowledgeable, and genuinely eager to help. I had a few specific requests to better fit the app to my theme, and the support team went above and beyond to implement them for me. This level of dedication is rare. A huge thank you to the developers for creating such a powerful app and for backing it up with outstanding customer service. 5 stars without a doubt!
Honestly, Customix made it super easy to sell personalized gifts. The clipart library is solid, and our customers have so much fun picking their characters. I was a bit worried about setup, but it was easier than expected. Plus, their support is awesome — they actually care and help fast. Since adding Customix, our conversion rate and AOV have both gone up. Totally worth it!
I have tried many different personalization apps for my Shopify stores, but Customix is on a whole different level. It is by far the most flexible and powerful tool I’ve ever used. What really stands out is the customer support. I had a specific request regarding the image display in the cart over the weekend, and the team (special thanks to Perdita and the devs!) fixed it by Monday morning. It now looks incredibly professional and clean. If you are looking for a reliable, highly customizable, and user-friendly personalizer with a top-notch support team, look no further. 5 stars well deserved!
good support, best fit for POD store
Zeer tevreden met Customix! Ze reageren snel, zijn behulpzaam en denken goed met je mee. Vragen worden snel en duidelijk beantwoord. Absoluut een aanrader!
I received live support to help integrate the app onto my website! Timely chat response available with image and step by step instructions.