Customily Product Personalizer

Such a great app - it's constantly being updated with really cool tools that just make being able to make more creative things possible and the support is always amazing. Best app for my shopify store bar none.

I couldn’t be happier with both Customily and the outstanding support I received from Josema. Josema has helped me several times through video calls, taking the time to explain everything step by step and making sure I understood how to set up and get the most out of Customily. His communication is clear, friendly, and professional, and he is incredibly patient. What impressed me the most is that he goes above and beyond. He even took the initiative to review my website on his own, identified a few improvements, and implemented them for me. That level of proactive support is rare and shows how much he genuinely cares about his customers’ success. I highly recommend Customily to anyone looking for a powerful personalization solution backed by an exceptional customer success team. Thank you, josema, for your dedication and outstanding service!

I am in the process of setting up my first online store, where I will sell exclusively personalized products. One of my biggest concerns about the success of my business was the fear that I wouldn’t be able to convince my future customers of the difference between, for example, purchasing a product printed with one of their own photos and a run-of-the-mill product with a pre-set text or vector image. That is, until I came across Customily. I now no longer have any doubts about convincing customers to buy my products when they can see their photo or text on the product in real time. After spending a few days unsuccessfully trying to use Customily without any guidance, I decided to accept the offer of one-on-one help via Zoom calls. That was the solution! Personalized help that taught me how to personalize products with Customily step by step and provided practical answers to all my questions. Now I’m pretty confident using at least the basic Customily tools. When I need help now, I contact the customer service reps, who answer all my questions just as practically. I’m absolutely convinced of Customily’s value and 100 percent certain that its personalization tools will be the key to my online store’s success. Thank you for all your help, Customily support team!

If you’re serious about personalized products, Customily is worth it. I genuinely cannot say enough good things about Customily—both the app itself and the team behind it. The level of customization this platform makes possible is incredible. You can build sophisticated personalized products, connect with external APIs, generate custom imagery, control what customers see versus what they ultimately receive, and fine-tune so many small details that I honestly didn’t even realize were possible when I started. What impresses me just as much as the technology, though, is the support. Brian, the head of the support team, recently helped me with a particularly complicated setup and went completely above and beyond. He didn’t just send me a generic help article or point me in the right direction. He took the time to understand exactly what I was trying to accomplish, worked through the problem with me, found a solution, and even created a video walking me through the process so I could understand how to do it myself in the future. And this hasn’t been a one-time experience. On a previous issue involving a more complicated technical/code-related change, I was able to securely grant their team access to my Shopify store, and they actually went in and did it for me. They didn’t leave me trying to decipher code or figure out a technical problem that was beyond what I knew how to do—they took ownership of it and got it done. That level of support is incredibly rare. Customily also has extensive documentation and learning resources, which makes a huge difference when you’re building something more advanced. The entire platform feels like it was created by people who genuinely understand the little details involved in selling personalized products. There are so many thoughtful capabilities built into it that you only begin to appreciate once you start creating more sophisticated products. There may be cheaper or simpler apps out there, but if personalization is an important part of your business and you want the flexibility to create things that go beyond the ordinary, Customily is absolutely worth the investment. More importantly, you’re working with a team that is responsive, knowledgeable, reliable, and genuinely invested in helping you make your idea work. When I choose software for my business, I’m not only looking at features. I want to know that the company behind it will actually be there when something goes wrong or when I’m trying to accomplish something complicated. Customily has demonstrated that to me more than once. It doesn’t feel like just another Shopify app—it feels like having a technology partner behind your business. Fantastic platform. Outstanding team. Exceptional support. I could not recommend them more highly.

Customily is the best app out there for customization. The support team is fantastic and I always get an answer within a business day or less from them. They are able to get creative to solve any issues that may come up.

The app does an amazing job with great customization features. The support team is very responsive and professional. Good job!

I would highly recommend it to anyone looking for... Amazing piece of software, Great work :) .......

This app is a game-changer and is saving us so many hours of work every single day. We're using Customily to show customers a live preview of their customized product and then automatically creating the print file. The amazing part is that this app allows us to not only download a file of the live-preview, but also a second predefined print file of the exact design that we need to create the individual product. This is the ONLY app i found that is able to do this! The app works seamless with the Debut Theme and also with a AJAX cart drawer. I've also tested other apps before, but this one seems to be the fastest with the fastest loading times. The last thing i want to mention is the incredible customer service. They have a inhouse developer team that is open to help with any change you want to make to your theme regarding the customily app. In this sense i would especially like to thank Flor from the customer service team for helping us with every single question or problem that we had so far. To sum up - This is the best app for customized and personalized products by far!

Great team to work with. Very responsive to questions and assistance. We enjoy working with them a lot and have integrated their app into many of our products.

Great app with a ton of options to sell customizable products. From engraving to tshirts and mugs, you really can not find a more versatile app that works properly!

Found this app poorly executed. The designer is slow and setup of artworks is cumbersome. Do yourself a favour and try Teeinblue instead. Cheaper with more features. EDIT: In reply to the developer. 1 day was all I required to evalutate the apps performance. I also did not appreciate the email I recieved after uninstalling from your team, where it says "I know you currently have another personalizer tool, but" and attempted to point out "that i'm missing out on a more realistic preview". Again, the alternate app mentioned is cheaper and seems to load faster, and is more straightforward in its setup tools. Thanks

It's very useful for us since our service demands user customization. It's a perfect fit. The apps are easy to explore and deploy. This app deserves more than 5 stars. Great job!

This really nice apps,we used it for customize of sneakers,and a lot of customers like it.Also we will use it for apparels,tumblers and hats customize marketing.Thanks for such good app.

This app is good once you get the hang of it, there's a huge learning curve to this vs other apps. The customer service is great & respond in a timely manner. There can be some improvements. I also think the price is really high for what the app is, I expect faster loading time for it. But it does a lot what other apps cannot.

100% recommended, Best Personalization App out there. Robust for large or small stores, Print ready files generation on the background while light preview in real time for front end customers. integrates with the most popular POD companies for seamless production and fulfillment Automation. And Customer Service is top A+ Class. Thank you . Gary Contreras

I can recommend Customily to everyone! Super personalization tool, works flawlessly and easy to understand. But especially positive is the service, I have never seen such an incredibly good service! Thank you!

Fantastic App and super helpful team to work with! These guys are the best in the business, and offer a fantastic service!

Excellent service. My issue was resolved in the hour. We've been using Customily for nearly a year now to offer personalization of our sustainable mailers and stickers.

This app has allowed me to solve an issue with custom designs for my products. It works well even though you have to adapt to the app as it will not adapt to you. It will take you a bit of trial and error before figuring out how to use it. There are still a few bugs here and there but it looks like they are improving the app constantly. Happy to work with them. I recommend it.

It's been a game changer for us. We're pushing the system pretty hard and there's always room for improvement, particularly with bulk capabilities, but we love this app and it's an important part of our buying experience now. Also, they've been good to work with and are responsive, for which we are also grateful!