Our price syncing broke unexpectedly and wrecked havoc on or store. We reached out to Bold support specifically Chintak, and Bhumi. Once they were involved, the site was back in good working condition quickly.
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Recent reviews
20 most recentTheir customer service is great! I was able to work with GURI today and look forward to being able to access and work the app better. Thank you! Had the opportunity to also work with Challi resolving another concern and received excellent customer service again. Thank you all!
Had a small issue with the manual installation of the app, and the customer service was excellent. Jonnathan and Stan hopped right on it and resolved the issue in short swift.
Very helpful and overnight support from other hemisphere very much appreciated. Peter has been fantastic.
The is a great app, that is easy to use, and adds important functionality required to build and operate larger retail and wholesale stores (Shopify Wholesale channel has no API). Bold also offered us good support when needed.
The app is great for being able to customize pricing for certain groups of customers. I had some questions about something I was trying to do today and Gursharandeep was very helpful.
This app is easily the best qty price break app. Customer service is perfect as well. Try it and youll be glad you did
The app is good, customer support poor. They are not easy to get hold of when something goes wrong. and app has glitches and no one there to answer emails
Intuitive app, simple set up and it does what it's made to do. It's a huge contributor to our shop. There are resources for assistance such as forums and youtube and, like in my case, If I wasn't able to find a solution the Bold team (Stephanie and Taylor) ware quick to help with an issue and very friendly. 5/5
Excellent customer support its very helpful when you get phone support which this company offers Thank you Guri
Great customer support from Guri, thank you so much for your help. We like this app! it helps us a lot. this is not the first app from your :)
Since installing this app on my site I've reached out to Bold Commerce support twice to get assistance. Each time they've been able to resolve my issue quickly. Thank you Parminder/Eric most recently for your help. I feel 100% confident with this app on my site knowing how easy and enjoyable it is to reach out to support if needed.
Great app. Love the Quantity Breaks options. Highly recommend and the support is awesome. Thanks BOLD!
This app is very helpful, especially if not only you need a % discount base but a fixed discount base pricing. Also the chat support rep Rajni Harpreet was very helpful and quick answering all my doubts!!
Took me three days to get the answers I needed but finally found it. I think some of the support team need to read the queries more diligently rather than just sending a link to after a cursory glance. Rajni keep on task with me and we finally reached the right info... Im going to try it and hopefully it will meet my wildest dreams and expectations :P
Support was fast friendly and helpful! I was having trouble with pricing and they were able to fix my problem in under 10 minutes!
Fred from Bold was able to successfully plug in the Bold Custom Pricing App to our theme. The process was done in no time, considering the complexity of the task. He even went beyond and fixed another error in our theme's code! Thank you Fred!
Great app and it's working perfectly. And when I had trouble setting it up Brenda really helped get it going for me.
Jennifer was wonderful and quick to get me the help I needed with custom tags and pricing. She was able to get me the right professional help to get me through my issues.
The app is very easy to use and set up. The customer service is extraordinary. Mayank helped me solve our issue with incompatibility with another app in minutes. He exactly pinpointed what the issue was and we were able to fix the issue immediately. great work and keep it up, bold team!