The app doesnt stop the customer from placing the order in the first place but only cancelling. Is this correct?
EB Country Blocker Bot Blocker
Review summary
55 reviews on the listingLast 30 days
4 new reviews
▼ 3.2 vs. all-time
Recent reviews
20 most recentThe system doesn't do as advertised and has a few bugs. It's blocking IP addresses that are not listed (including mine) and allowed a blocked customer to place an order 4 separate times. Customer service is very slow to respond as well. I'm not sure if this app is worth it
I wrote (1,5 weeks ago) but nobody answered till now...
no support availiable very bad
Great app! Our Shopify store syncs with our warehouse automatically, so even if we did notice something that seemed suspicious, the warehouse had usually already packed and shipped it. Now the high-risk orders are canceled very quickly, we don't need to worry about auto-ship of high-risk orders anymore.
This is the ONLY ONE that can actually block buyers with email, not just cancel orders like others, searching for years, fantastic!
Awesome app I don't know what I'd do without you. Thank you for all your service, quick responses and being here.
Every Shopify store should have this app. Support is exceptional.
I usually do not quickly write a review, first want to use it for a wile, but after first trying an other app (which did not work very well when i tested it using VPN for different countries I had blocked) I moved on and tried this one. It worked straight away. Blocking many countries was very easy: tick them you want and block them all, no need to set up a rule per country like the other app. Support response to any questions was really fast. and very detailed so that gave me the confidence to start using this ap
EasyBan makes it easy to Ban. Support is fast to respond.
Super easy to install and results within minutes.
Very good app, helped me a lot with the bot attack. Thank you.
No response to request for help. Wrote in a name to block, person is still creating an issue. Would think they would want to help resolve an issue. UPDATE: 6/12 Did respond and are working to help me resolve an issue UPDATE 6/13 - Would recommend now based on their response to helping. Took some time, but they did take care of the customer. Sometimes, that's all we need.
I recently installed the Easyban-Country blocker. The support staff is amazing (Rich) with their fast responses and detailed solutions. The features blow away my previous app. The app is most definetly user orientated. The price is right, the support is right, the product is right. Do the right thing...look no further...Designer Spandex and MORE.
This app is fantastic. I am able to block countries, bots, specific IP addresses, prevent right-clicking, saving of my images, and click and drag actions by others. I get better stats on who has visited than even Shopify gives me. I really love this app.
My favorite app. I got it because I kept getting those emails from suspicious senders that promise to improve my site. Once I began blocking certain countries out I stopped getting those emails. I feel like what also helped was the ability to prevent certain bot crawlers from access as well. No issues anymore!
The customer service team is incredibly kind and quick to help! They respond fast, take feedback seriously, and always find a solution. It’s my first time leaving a review, but their support really deserves it. Thank you for being so responsive and professional!