CJdropshipping: Much Faster

Moira Yu is an amazing personal agent: super fast responses and always willing to help with anything. I’m lucky to have such great support. Highly recommended!

Connie Jin was fantastic helping me.

I love their support! they are fast and good!

Nice assitance, I got good service from Dolly

Doki Huang from the customer support helped me a lot, really good and quick to respond, helped me with improving my shipping prices and with all the questions that I had.

We are very happy wit the service! isabella is a great agent! will recommend this

Service client ok.

Excellent service! Gildan Wu was very helpful, professional, and responsive. He understood my request and helped me send the ticket to check the product details with the supplier. Thank you for your support!

Great support, quick and proffessional.

I.m putting this high evalaution only because of my special support agent ( LUMI ) for good support and response time for my shop issues and questions (good customer service).

Agent Elara An excellent and very clear agent who helped with almost everything along the way—highly recommended. Responds quickly.

Connie Jin was patient and helpful while assisting me with my order questions. I appreciate her time, clear explanations, and friendly customer service. Thank you, Connie!

We are very happy to work with CJDropshippingm. The site is easy to use, all the information we need is available. If we need to use CJ chat, it works 24 hours. Cj's team is very professional and serves us quickly and professionally. Our Agent Howard is always available and helps us develop new products and all the issues we have. Thank you very much CJ Team and Howard for the excellent service.

the worst website i ever used in my business system is not done well as well you always will pay more for your order even for small product they will tell you its over weight and let you pay 100s of dollers extra for shipping so its a ripping off system that will show you cheep shipping then you will be ending up paying 100s extra for shipping and you will start losing customers and your business will start making loses

I love CJ and I my private agent, Joean Gu is really helpful, actually helps me with my problems unlike the other agents. Thank you!

I have been working with CJ Dropshipping from the beginning and I love its organization. I have had doubts, and whenever I needed help, Customer Support has been straightforward, clear, and very helpful. Recently, I had some invoice issues. I reached out to support and Bin Han was so very helpful and friendly. He explained what I had to do in order to have the information I needed in an easier and clearer way. Thank you so much for your help and patience, Bin! I can't be more satisfied with my experience!

Leah was really helpfull thank you

Excellent service for direct deliveries. Agent Rami Wu solved all the issues. I will continue to cooperate.

Stay away from CJ. All the 5 star reviews are from new people who CJ's agents prompt into leaving a review right after they answer one question. Their customer service is very poor - terrible communication skills, they'll forget/not do things you've asked for, very poor English, and a whole heap of problems. Shipping - Shipping times & processing times are HORRIBLE. I've had so many orders with processing times taking anywhere between 5-13 days (this is on top of shipping) and they'll just say "im sorry for the delay". Shipping prices are well above market rate, switching to a private supplier after how terrible they are. If you actually value good shipping times, customer service, quality pricing, and want to have a good experience for your customers do NOT use CJ. They also don't answer their support email, already tried to get in touch.

Connie provided excellent customer service and was very helpful throughout the process. She understood what I was looking for, contacted the supplier, and helped me find a suitable product video for my store. She was friendly, responsive, and very supportive. Thank you, Connie!