Convi: AI Helpdesk & Chatbot

by Convi✓ Built for ShopifyHelpdesk · #26 in category

View on App Store

Tracking since Dec 3, 2025

Visibility

▼ 4 vs 30d ago

Avg. keyword position

26.0

▲ 0.7 positions better

Rating · Reviews

4.7 ★ · 12

▬ no new reviews in 30d

Category rank

#26 Helpdesk

▬ steady vs 30d ago

Performance vs. changes

Rank timeline, annotated with every listing & review event

Dots on the line are listing & review events — hover one for the change and its 14-day impact. Click a ranking row to focus its line.

Change log

Oct 1

PRICING

Startup plan updated

Plan details changed, price unchanged.

▲ avg position 26.6 → 26.1 across 195 tracked keywords (0.5 better)

14-day window after vs. before — correlation, not proof.

Sep 29

PRICING

Pricing plans changed

Premium, Starter, Pro +1 added · Starter 2, Starter 2, Starter 1 +4 removed

▲ avg position 26.7 → 26.1 across 195 tracked keywords (0.6 better)

14-day window after vs. before — correlation, not proof.

Sep 25

PRICING

Pricing plans changed

Starter 2, Starter 2, Starter 1 +3 added · Starter (Tier 2), Starter (Tier 1), Starter (Tier 3) +3 removed · Free Trial updated

▲ avg position 27.1 → 26.3 across 195 tracked keywords (0.8 better)

14-day window after vs. before — correlation, not proof.

Sep 25

SEO

Title Tag changed

− ~~Convi: AI Helpdesk & Chatbot - Multi-lingual AI shopping assistant, Multi-channel sales agent | Shopify App Store~~

+ Convi: AI Helpdesk & Chatbot - Smart AI support & AI sales agent with unified inbox | Shopify App Store

▲ avg position 27.1 → 26.3 across 195 tracked keywords (0.8 better)

14-day window after vs. before — correlation, not proof.

Sep 24

LISTING

Subtitle changed

− ~~Multi-lingual AI shopping assistant, Multi-channel sales agent~~

+ Smart AI support & AI sales agent with unified inbox

▲ avg position 27.1 → 26.4 across 195 tracked keywords (0.7 better)

14-day window after vs. before — correlation, not proof.

Sep 7

PRICING

Free Trial plan updated

Plan details changed, price unchanged.

▲ avg position 29.4 → 26.8 across 195 tracked keywords (2.6 better)

14-day window after vs. before — correlation, not proof.

Sep 7

SEO

Meta Description changed

− ~~Best AI chat bot app for Shopify plus stores. Convi's AI helpdesk answers support questions, helps customers find products, and provides 24/7 automated AI chats~~

+ Smart AI chat bot app for Enterprise brands. Convi's AI helpdesk answers FAQ questions, helps customers find products, and provides 24/7 automated AI sales.

▲ avg position 29.4 → 26.8 across 195 tracked keywords (2.6 better)

14-day window after vs. before — correlation, not proof.

Sep 7

SEO

Title Tag changed

− ~~Convi: AI Helpdesk & AI Agent - AI agent & AI helpdesk. Multi-lingual Chatbot for all channels | Shopify App Store~~

+ Convi: AI Helpdesk & Chatbot - Multi-lingual AI shopping assistant, Multi-channel sales agent | Shopify App Store

▲ avg position 29.4 → 26.8 across 195 tracked keywords (2.6 better)

14-day window after vs. before — correlation, not proof.

Sep 7

LISTING

Details changed

496 → 447 characters

− ~~Convi is a Multi-channel generative AI Chat bot that handles store's FAQ, helpdesk, help center and contact us forms for free 24/7. Convi's…~~

+ The question nobody answers is the one that ends the visit. Convi answers from your own catalogue, pages, policies and FAQs, with product ca…

▲ avg position 29.4 → 26.8 across 195 tracked keywords (2.6 better)

14-day window after vs. before — correlation, not proof.

Sep 7

LISTING

Introduction changed

100 → 94 characters

− ~~Enterprise AI sales agent: cleans inbox, answer FAQs with AI chatbot, acts as AI shopping assistant.~~

+ For Enterprise brands that have to be sure: Convi answers all topics based on store knowledge.

▲ avg position 29.4 → 26.8 across 195 tracked keywords (2.6 better)

14-day window after vs. before — correlation, not proof.

Sep 7

LISTING

Title changed

− ~~Convi: AI Helpdesk & AI Agent~~

+ Convi: AI Helpdesk & Chatbot

▲ avg position 29.4 → 26.8 across 195 tracked keywords (2.6 better)

14-day window after vs. before — correlation, not proof.

Sep 6

LISTING

Subtitle changed

− ~~AI agent & AI helpdesk. Multi-lingual Chatbot for all channels~~

+ Multi-lingual AI shopping assistant, Multi-channel sales agent

▲ avg position 29.9 → 26.7 across 195 tracked keywords (3.2 better)

14-day window after vs. before — correlation, not proof.

Sep 1

PRICING

Pricing plans changed

Starter (Tier 2): $1490/yr → $149/mo · Starter (Tier 1): $490/yr → $49/mo · Starter (Tier 3): $249/mo → $2490/yr · Free Trial added · Test only removed · Starter (Tier 3), Starter (Tier 2), Starter (Tier 1) updated

▲ avg position 31.9 → 26.6 across 195 tracked keywords (5.3 better)

14-day window after vs. before — correlation, not proof.

Sep 1

MEDIA

1 screenshot replaced

1 added, 1 removed

▲ avg position 31.9 → 26.6 across 195 tracked keywords (5.3 better)

14-day window after vs. before — correlation, not proof.

Sep 1

SEO

Meta Description changed

− ~~Best AI chat app for Shopify plus stores. Our chatbot answers support questions, helps customers find products, and provides 24/7 automated chat for your store.~~

+ Best AI chat bot app for Shopify plus stores. Convi's AI helpdesk answers support questions, helps customers find products, and provides 24/7 automated AI chats

▲ avg position 31.9 → 26.6 across 195 tracked keywords (5.3 better)

14-day window after vs. before — correlation, not proof.

Sep 1

SEO

Title Tag changed

− ~~Convi: AI Helpdesk & AI Chat - Claude-powered AI chatbot helpdesk. answers FAQ & contact us | Shopify App Store~~

+ Convi: AI Helpdesk & AI Agent - AI agent & AI helpdesk. Multi-lingual Chatbot for all channels | Shopify App Store

▲ avg position 31.9 → 26.6 across 195 tracked keywords (5.3 better)

14-day window after vs. before — correlation, not proof.

Sep 1

LISTING

Details changed

497 → 496 characters

− ~~Convi is a Generative AI Chat bot that handles your store's FAQ, helpdesk, help center and contact us forms for free 24/7 (You can confirm m…~~

+ Convi is a Multi-channel generative AI Chat bot that handles store's FAQ, helpdesk, help center and contact us forms for free 24/7. Convi's…

▲ avg position 31.9 → 26.6 across 195 tracked keywords (5.3 better)

14-day window after vs. before — correlation, not proof.

Sep 1

LISTING

Introduction changed

100 → 100 characters

− ~~Enterprise AI sales chatbot: cleans inbox, answer FAQs with AI agent, acts as AI shopping assistant.~~

+ Enterprise AI sales agent: cleans inbox, answer FAQs with AI chatbot, acts as AI shopping assistant.

▲ avg position 31.9 → 26.6 across 195 tracked keywords (5.3 better)

14-day window after vs. before — correlation, not proof.

Sep 1

LISTING

Title changed

− ~~Convi: AI Helpdesk & AI Chat~~

+ Convi: AI Helpdesk & AI Agent

▲ avg position 31.9 → 26.6 across 195 tracked keywords (5.3 better)

14-day window after vs. before — correlation, not proof.

Aug 31

LISTING

Subtitle changed

− ~~Claude-powered AI chatbot helpdesk. answers FAQ & contact us~~

+ AI agent & AI helpdesk. Multi-lingual Chatbot for all channels

▲ avg position 32.1 → 26.8 across 195 tracked keywords (5.3 better)

14-day window after vs. before — correlation, not proof.

Aug 28

SEO

Title Tag changed

− ~~Convi: AI Chatbot & Live chat - Claude-powered AI chatbot helpdesk. answers FAQ & contact us | Shopify App Store~~

+ Convi: AI Helpdesk & AI Chat - Claude-powered AI chatbot helpdesk. answers FAQ & contact us | Shopify App Store

▲ avg position 32.5 → 27.5 across 195 tracked keywords (5.0 better)

14-day window after vs. before — correlation, not proof.

Aug 28

LISTING

Title changed

− ~~Convi: AI Chatbot & Live chat~~

+ Convi: AI Helpdesk & AI Chat

▲ avg position 32.5 → 27.5 across 195 tracked keywords (5.0 better)

14-day window after vs. before — correlation, not proof.

Aug 23

PRICING

Pricing plans changed

Test only, Starter (Tier 3), Starter (Tier 3) +4 added · Growth, Scale, Free +1 removed

▲ avg position 31.9 → 29.9 across 195 tracked keywords (2.0 better)

14-day window after vs. before — correlation, not proof.

Aug 23

MEDIA

Screenshots updated

8 added, 4 removed

▲ avg position 31.9 → 29.9 across 195 tracked keywords (2.0 better)

14-day window after vs. before — correlation, not proof.

Aug 23

SEO

Meta Description changed

− ~~Convi is the ultimate ai shopping assistant & helpdesk chat bot that utilizes AI chat to reduce support tickets by 95% and increase sales by 10%.~~

+ Best AI chat app for Shopify plus stores. Our chatbot answers support questions, helps customers find products, and provides 24/7 automated chat for your store.

▲ avg position 31.9 → 29.9 across 195 tracked keywords (2.0 better)

14-day window after vs. before — correlation, not proof.

Aug 23

SEO

Title Tag changed

− ~~Convi ‑ AI Assistant & Chatbot - Improve conversions and reduce human chat with AI chatbot | Shopify App Store~~

+ Convi: AI Chatbot & Live chat - Claude-powered AI chatbot helpdesk. answers FAQ & contact us | Shopify App Store

▲ avg position 31.9 → 29.9 across 195 tracked keywords (2.0 better)

14-day window after vs. before — correlation, not proof.

Aug 23

LISTING

Details changed

451 → 497 characters

− ~~Convi is your AI-powered Shopify chatbot assistant that automates support and drives sales through smart chat. Instantly chat with customers…~~

+ Convi is a Generative AI Chat bot that handles your store's FAQ, helpdesk, help center and contact us forms for free 24/7 (You can confirm m…

▲ avg position 31.9 → 29.9 across 195 tracked keywords (2.0 better)

14-day window after vs. before — correlation, not proof.

Aug 23

LISTING

Introduction changed

100 → 100 characters

− ~~Boost conversions and automate customer chat with Convi, your AI-powered shopping chatbot assistant.~~

+ Enterprise AI sales chatbot: cleans inbox, answer FAQs with AI agent, acts as AI shopping assistant.

▲ avg position 31.9 → 29.9 across 195 tracked keywords (2.0 better)

14-day window after vs. before — correlation, not proof.

Aug 23

MEDIA

App Icon changed

The listing icon image was replaced.

▲ avg position 31.9 → 29.9 across 195 tracked keywords (2.0 better)

14-day window after vs. before — correlation, not proof.

Aug 23

LISTING

Title changed

− ~~Convi ‑ AI Assistant & Chatbot~~

+ Convi: AI Chatbot & Live chat

▲ avg position 31.9 → 29.9 across 195 tracked keywords (2.0 better)

14-day window after vs. before — correlation, not proof.

30 events in the last 90 daysFull history →

Rankings

Click a row to chart it

Keyword	Rank	Δ 30d
HelpdeskCATEGORYIN CHART	#26	▬ 0
ChatCATEGORY	#133	▼ 31
ai helpdesk	#5	▬ 0
address change	#7	—
asistente de compras	#7	▼ 3
live shopify data	#8	▼ 3
multilingual helpdesk	#10	▬ 0
24/7 helpdesk	#13	▼ 2
ai sales agent	#13	—
unified inbox	#14	▲ 4

195 keywords tracked · showing top 10All keywords →