I was looking for a way to restrict non-member access to specific products and blog posts containing archived PDFs. After trying several apps, LockOn proved to be the simplest and most intuitive solution to customize for my exact store setup. Beyond the app itself, the customer service is outstanding. True to their word, support is available 24/7, and the team took the time to genuinely understand my needs—even proactively offering solutions to edge-case issues I hadn’t initially considered. It’s clear they are committed to providing tailored solutions for diverse e-commerce requirements. If you're unsure how to set up content locks on your store, just reach out to them; they’ll likely have a solution ready for you.
LockOn‑ Restrict Store
Review summary
28 reviews on the listingLast 30 days
4 new reviews
▼ 1.4 vs. all-time
Recent reviews
20 most recentApp doesn't show up. Just a permanent error message in admin.
Once you accept a subscription it makes it very difficult to cancel it and they keep charging you
I've been using the LockOn app along with the miniOrange SSO app, and both apps have been working fine for the past 2 years without any major issues. The tech support team has also responded quickly whenever I had questions.
I had to restrict access to logged-in users only, and the LockOn app made it super easy. Thank you, Shubhanshu, for your amazing customer service.
miniOrange was able to provide a solution uniquely tailored to our situation. The support team were incredibly helpful. Thanks Prashanth and Ashish!
Amazingly responsive customer service. We have an older theme that often requires help with new apps and they stepped in immediately to help us get everything set up. They respond to all emails timely and are very easy to work with. We definitely recommend working with them.
Do not install this app!!! They are over charging me over $200 a month for an app that serves no purpose at the moment. I uninstalled the app and told them to cancel the subscription and I was still charged. Now Shopify is telling me that the app owner is the only only one to cancel and they have not done so!!!!!
This app is great and simply to use Great customer support. Support reply always within 12 hours.
Do not install this app. It injects custom code onto your homepage, this will not be removed when you uninstall LockOn. Error:Request is not from shopify is what I'm seeing plastered on all my pages. We couldn't use Location locking on $0 plan. When attempting to upgrade to test the Location Locking, we get an error code.
This app is great. It does exactly what I need/want. I had some issues with how the lock looked on both desktop and mobile and their support fixed it for me within 24hrs, brilliant service. Thank you
Incredibly responsive and helpful customer service. They helped us use the app for a new use case and set it up in the provided time frame, all while working to understand how our end user would need to interact with our site.
MiniOrange has done it again with LockOn that simply and effectively locks customer access to your site behind login. Great for B2B Shopify solutions. Recommended!
Honestly, I do not think I've ever encountered such support, anywhere. They were willing to listen to my needs and requirements, help me set it up and also provide one feature, not previously offered. I'm currently using two of their apps, and will be adding more as they roll out.
Our shopify them wouldn't link. I E-Mailed support and they attended to and fixed the issue in no time at all. Excellent customer service. Neil - Australia
I am writing to express my full recommendation for the Lock On Restrict Store app, which I have been using for the past six months. As a store owner, finding an effective and reliable solution to restrict access to my website based on geographic location was a top priority—and this app has delivered exactly what I needed. From the very beginning, the Lock On team has provided outstanding customer service. Whenever I had questions or needed assistance, their responses were prompt, helpful, and courteous. It’s clear that they genuinely care about their users and are committed to resolving any concerns quickly and professionally. Additionally, the pricing for the app is very reasonable, especially considering the functionality and peace of mind it provides. It’s a solid investment for any store owner looking to control who can access their website and maintain compliance or strategic visibility. Overall, I am extremely satisfied with the performance of the Lock On Restrict Store app and highly recommend it to any business seeking a reliable location-based access restriction solution. Sincerely, Carisclothing LLC
Had an issue that I couldn't work out and they jumped on a call with me and it was sorted within 24 hours. Amazing customer service, highly recommend!
Great customer support. Something did not properly work with the app and my theme and they fixed it immediately for me. Now the app works perfectly. Thanks a lot.
This app works great for what I needed and for a great price! I highly recommend! Their customer service was very responsive and so helpful with customizing the passcode widget to look seamless on my client's website. I am very happy!
Great customer service and app does what we need. What be good to have an option to hide products from the collection pages as well.