Constant Contact: Email & SMS

I have been waiting for ages to find a viable solution to import contacts from my Shopify store to Constant Contact. I give this app thumbs-up for being a native solution directly from Constant Contact, but the way the app and Shopify work together makes me nervous. I get a ton of spam email sign-ups from my Shopify subscriber form, and the Shopify email sign-up form lacks the details that would make my contacts properly opt-in. Would love an easy to install widget from CC to properly capture the contacts from my Shopify store. That would make all the difference!

I use this to help me reach my store customers on a regular basis. I love the way it divides them into categories in case I want to target a specific group. It's a real time saver for me and so easy to integrate.

I have installed Constant Contact for a couple of clients recently and everything worked smooth with zero hiccups. Really like the option to capture birthdays on email plus, great way to increase engagement with customers on a more personal level. Syncing and popups working like the should. Will be recommending this to other clients.

I have used both Constant Contact and Shopify for years.I have had extremely positive results with both. The constant contact app has helped increase my email lists and thus increases sales at the website. The only issue I have had with the Constant Contact app is that the shopify automation is no where near as customizable as the regular Constant Contact . ie. When you add a shopify product by using the shopify button you have no control over font size, text color or spacing between pic and text. Had been an issue from day one and seems as if they are not going to give use the type of controls in this dept as they do in the Non Shopify items. The automated shopify button takes less time to add products but often at the expence of a pleasant looking layout. My 2 cents. for this reason I will give it an overall 4 rating.

Constant Contact has never done a thing for me or my business. First, I was sucked into their commercial which insinuated tons of contacts will come to you, with no effort. Automatically! Then you call and find out its $300 per month, if that even works. So then I sign up for their assistance plan instead for like $50 a month and someone with less knowledge than I have would call me periodically. That was a joke. I cancelled that but they kept billing me! Then I ended up with their most basic plan and it's $20 per month with ME still doing all the work. So it's a total rip off! The name is misleading. There is NO constant contact unless you're sending out emails yourself which you can find in most any FREE apps doing the same thing! They had a great sales force selling on b.s. and then any support for actually really doing anything we pay for is non existent after that...oh, unless you want to pay $300. The value is NEVER there for what you are paying. Not ever! Again, the $300 plan is probably just as much of a rip off. Don't be fooled. It's all their own marketing that sucks people in, not any marketing they are doing for you. And the entire app and company is mostly smoke and mirrors. They really should be looked into for false advertising. At the very least, it's one of the typical funded marketing companies that appear to offer you something when in fact take your money and never provide the value for your money. Basically, a scam and a rip off. Spread the word.

Great that Shopify is integrated into Constant Contact. Now it is so easy to be able to easily swap store items within and email. And they show up beautifully when distributed across all devise types! Takes out all the leg work.

Love the app. I've had people come to the store to pick up a purchase they made online and tell me they did so because of an email I sent. I never sent it. The AI sent it and they converted. Solid conversion tool!

I would give it 6 starts if I could. Constant Contact is the best. Easy to use. Consistently the BEST customer support of any app we have used on Shopify. Have been using it for over 10 years, except a short foray with MailChimp (ugghh- awful, no support). Beautiful easy email templates, you can automate a series of emails, great contact management,. What else can I say.

Really wondering: what is the point of this app? We use Constant Contact for all of our business emails and now that we have a B2B Shopify website, the app was a no-brainer. However, it doesn't do very simple things that are actually CRITICAL. For example, the price in an email does not update when a price is updated on the website. Also, you can toggle through variant images but you cannot toggle and select the specific variant's price. Additionally, it is not accurately tracking our sales as attributed to the emails. Am I missing something? I would love some help or some extra information about how this is supposed to work. It just seems like so many vitally important features are missing.

I used the constant contact app and it helped us reach and convert new email prospects which in turn lead to an increase in revenue.

Since we have used Constant Contact for years for creating and sending emails to our customers, adding their app to our website was an easy integration. We like how easy it is to manage our in-store email lists and our website lists, and combining them for communication to our customers is simple. They are also to reach for assistance.

I've been using Constant Contact for last 10 years and this App automatically send customer information directly from Shopify. It's easy to use and manage Email list.

I like that a constant contact agent proactively reached out and provided me with some assistance to get more sales from inserting Shopify block into my emails. The agent also helped me to add a video thumbnail link content instead of just a hyperlink.

We have used Constant Contact for years, so when we moved our web site hosting to Shopify, it only made sense to add the connector between the two systems. It is nice to have data flow from Shopify to Constant Contact, though it would be nice to also have data flow back from Constant Contact to Shopify. Certain lists in Constant Contact are useful to have based on Shopify activity, but again it would be nice to have more control and more robust features to manage how data flows. We could get by without the connection, but I wouldn't want to.

Constant Contact doesn't work with the shopify block if your email recipient is using outlook 365 I've been waiting since February for it to be fixed. The ability to use the shopify block is why I pay extra to constant contact but meanwhile I haven't been able to use for 8 months. Pretty embarrasing for a major email company to not find a way around this. Also, I'm still waiting for both shopify and constant contact to figure out a way to include collections as blocks as opposed to individual products. Do you know or care what your paying customers need?

Terrible!!! It makes us do 2 step verification every time we log in from anywhere!! I have a few staff members that work with the program, and any time they want to log in they have to be in touch with me to give them the code! This is unacceptable

I switched to Constant Contact because I needed one specific feature that my previous platform didn't offer (specifically, I needed to allow clients to sign up for multiple email lists). I'm keeping it specifically for that feature. But this has been an absolutely MISERABLE experience from the start. Simply getting the signup form onto my homepage was a huge chore, their support was useless (that would be Tier 2 support as well), and I still haven't been able to get the form onto more than one page of my website. Also, I haven't sent a single email since switching that wasn't subject to some system-wide technical glitch (ie won't edit, won't save edits, won't send). Also, the most basic elements (such as scheduling emails) are not supported at the basic level. Garbage. I am on the hunt for something else, but it is likewise an ordeal constantly switching platforms. Save yourself a headache.

Can someone please call us -we've sent text and emails.

You literally cannot speak to any humans whatsoever making it extremely frustrating especially when the issue is on THEIR end. Customer service unfortunately has gone out the window with big tech companies. You just pay and pay and pay and they make it more difficult to ever get assistance. Sad.

Constant Contact App overwrites my customer last name field with strings of numbers every time it syncs. This makes it very difficult to look up customers during checkout. I have reached out to support but they haven't gotten back to me. I need this bug fixed.