Amazon Connectr & FBA Sync

so many down-times and errors. every second week have to message support for them fix something. stay away from this

The images uploading with lower quality than on Amazon. Also, there is only 1 image for each child product. I will not recommend this app for anyone.

The pull from Amazon works smoothly. However, the sync is one way (only from Amazon to Shopify). The Fast Sync setting was not functioning. They said it was a bug and they fixed it. I didn't test Fast Sync after repair.

Disappointed as the app doesn't support more than one marketplace at a time. So if you sell in multiple marketplaces such as being on the Pan European FBA program with different prices and listing copy, you can only sync and import from a single marketplace. So the app is only useful if you only sell in one marketplace.

WARNING DANGER BEWARE This app deletes products It will overwrite your product information, unpublish products, delete products, change variants. DO NOT under any circumstances, install this app!

We use this app since about 4-5 months now. It does 100% what we need. If there are any questions...we'll get support within 12, max 20 hours. Would sign again.

It is really useful for me. Importing thousands of products was a headache. It automatically pulls and pushes the products. Bit slow but worth it. Thanks for this.

We have been using this app for a while and are really happy with the function but also with the support. We can recommend the app to all multichannel retailers.

The app is so good, I use it on my store bedwina.com to connect products and reviews, as well as enable a custom button to redirect my clients, the developer is so so helpful, and he never gets tired of my complaining and comments, is always here to help me, and solves any website issue I have, even those not directly related to the app! I am very happy with it, and I am using it in 2 stores, I am happy to support such an amazing developer, THANK YOU

IT DOESN'T DO WHAT IT SAYS, FOUND A BETTER APP Started using Connectr app because it advertised that it would sync inventory between Amazon and Shopify. Just be clear, it only syncs changes in inventory that come from orders and changes made in seller central. If you receive inventory and adjust inventory levels in Shopify, they will be overwritten by the inventory in seller central. So the product does not actually sync FBM inventory between AMZ and Shopify. It only syncs some of the inventory. The interface is very confusing and hard to understand and there is a high risk of accidentally overwriting inventory numbers and products. There is just to much to risk when using this app as it will cause you a lot of time fixing what they did. My staff had to spend several hours re-counting inventory because this app completely replaced our shopify inventory counts with our AMZ inventory (which was 0 because we were setting it up). Their customer service was very difficult and instructions were very unclear. You have to email them back and forth which is really inefficient and a waste of time. We asked for a video chat/screenshare several times and they just ignored the request. After realizing the app wouldn't do what it says, we asked for a refund (took several weeks to figure out it doesn't do what it says) and they said they have a 7-day trial and they wouldn't refund. They refused after saying if we send them the invoices for the app, they would refund it. This just shows they have terrible customer service. So because their app was misleading and because their customer service was awful, they get a 1-star review. We ended up using Amazon by CedCommerce and it works great. It does exactly what we need it to and syncs FBM changes back and forth from AMZ and Shopify. It's very affordable and they will video chat and screen share with you on-demand. They have a great chat feature that they respond to immediately and have helped us onboard the app. We highly recommend checking out Cedcommerce over Connectr. Just to be clear, we don't get anything for recommending them, we just had such an awful experience with Connectr that they deserve a public bad review and a recommendation of another product over them. To Connectr: You should have just refunded the money like you said you would, it was less than $25. You'll lose more than that in customers who won't use your app now.

Very satisfied. App works great for us. The support is awesome. Just raise a ticket and they will help you asap

Amazing app and service!! Installed for more than 1 year, worked fine all the time. Today customer support helped me with a big issue, really appreciated! Highly recommended!

Great app ***** . best app on shopify . i have tried so many apps but this app is next level easy and so advance . customer support is also *****. this app have so many features which is helpful so for seller.

Excellent product, does exactly what it says. I checked through the help files before installing to confirm it could meet all our requirements. This App offers excellent value for us and creates Amazon MCF requests much quicker than other, more expensive Apps that we tested.

Good product, fast sync with amazon. Support is always in touch, all tasks are performed quickly and efficiently. I recommend!

Great App and an awesome support team! They Really take the time of day to answer all my questions! Lots of nice features for the the reasonable price they charge.

An excellent tool if all you're looking to do is pull Amazon listings and push them into Shopify. It's only one I've been able to find that does this, and it is very easy to use. If you require any customer service, they are very responsive. And the price is very reasonable. I'm surprised this company/app has so few ratings.

1. i sent 120 sku to sync only 80 came back rest i have to do manually 2. They have a fake button for sync in 15 min, only sync once in 24 hours partially 3. Support does respond after few hours

Great App! Affordable and easy to use. Though there are some improvements in the functionality, I believe there is great potential. Also, happy with the customer support. Been using it for morethan 6 months. I think it's better to provide Live Chat support to get instant response from the team.

Amazing software and great service. Thank you!