Recently installed, however I requested help from support and they had the quickest response and fix to my problem I've seen on the app store.
Mega Community
Review summary
22 reviews on the listingLast 30 days
6 new reviews
▼ 0.5 vs. all-time
Recent reviews
20 most recentAs a moderator of this community forum app, I can't help but be impressed with the incredible experience it provides. The user-friendly interface and intuitive features make my role so much easier. It's a pleasure to help foster connections, maintain respectful discussions, and ensure that the community thrives. Thanks to the developers for crafting such an exceptional platform, and I wholeheartedly recommend it to anyone seeking a positive and enriching online community.
I really wanted to like this app. It's a great idea. But out of the gate I had issues with error messages for simple things like changing the title of your community. There is no FAQ, so every time you have a question about anything you have to email support. But they do answer in a very timely manner. There are so many little issues. They don't have notifications (a dealbreaker for a lot of my customers) or a mobile app. There is no way that I can see to add a new topic. The banners glitch (like Twitter) so you have to figure out a proper size on your own (their recommendation is great for mobile but terrible for desktop). On and on and on. I feel like this is a very new app that might do better as time goes on. However, I need something that is finished, particularly if I'm going to be paying for it.
The issues are not major, but the frequent display glitches are a bit concerning. That said, the support team is always quick to respond, which I truly appreciate! I run a fan club, and the community features have become an essential part of the fan experience. They help strengthen the bond between fans and boost overall activity within the community. I'm truly grateful for that.
Very helpful and quick to solve any issues!
Einfach zu bedienen und ein schneller hilfreicher Support. Vielen Dank
I´m super happy with the App. The customer service is awesome and the software developers are doing a great job. It is awesome, that you can create a community based on a course (Courses Plus). That is perfect for selling online courses. I'm looking forward to all the upcoming Updates <3
Clean, works very well and above all: Amazing and fast support!
Fast and friendly when contacting them and asking about features and issues I have. Time will show if the app is perfect for OUR needs, but so far all is looking good.
Bonne application et support technique très réactif ! Nous espérons uniquement que la partie "Notifications" sera un peu plus développée :)
Great experience so far, Oleskii has been excellent in communicating with us. App looks very promising and the support it top quality.
The Mega Community Team is very timely and thorough in their responses. Whether from their direct support team or developers, multiple issues have been resolved. As I build my platform to host my communities, so far I have needed assistance with changes in fonts, themes, integrations, navigation's, etc. The issues have been resolved and I am excited to keep building on the platform.
I absolutely love this app. The team behind it is constantly improving features, listening to feedback, and creating an experience that feels genuinely supportive. Everything runs smoothly, the community feels safe and welcoming, and you can truly see the effort put into making the app better every day. Highly recommended.
Simple app with lots of potential. Very active developers releasing regular features and always willing to help out with bespoke customisations. Highly recommend and excited to see where it goes!
Haven't had chance to get the app up and running yet but so far I like it and I must say the customer service is amazing! They were really helpful and kind by helping me out with a request.
We've been using the app to host customer contests and it's been working very well. The support team is awesome, I made a comment about the lack of zooming options for pictures posted - and they immediately set to fix it, without me even asking for it.
This community app is by far the best one I've installed onto my Shopify store. The backend is very easy to navigate and the support team is phenomenal when it comes to problems and even future feature requests. I look forward to all of the updates they have planned in the future!