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Zapiet ‑ Pickup + Delivery

by Zapiet✓ Built for ShopifyDelivery and pickup · #9 in category
Tracking since Dec 3, 2025

Review summary

1,890 reviews on the listing
4.8★
5 ★
1,76793%
4 ★
583%
3 ★
111%
2 ★
101%
1 ★
442%

Last 30 days

4.8★

1,537 new reviews

▬ in line with all-time

Recent reviews

20 most recent
★★★★★Mary's BrigadeiroCanada · Oct 17, 2026

Joe was very fast with this approach to find the solution we were facing online and the clientes were not able to purchase. Thank you

★★★★★Sweet Marie's Party ShopUnited Kingdom · Oct 16, 2026

Joe (human!) was fantastic! After a very frustrating few hours trying to resolve my Shopify checkout issues, he quickly understood the problem and worked through everything with patience and expertise. He was friendly, reassuring and incredibly helpful. Thank you, Joe!

★★★★★Piedmont Scout Tree LotUnited States · Oct 16, 2026

Pickup and delivery works very well in both online store and Shopify POS. The Zapiet schedule tile in POS works great. It's a bit unclear where Shopify POS leaves off and Zapiet Pickup + Delivery takes over. Customer support was able to research both and help me navigate the process for both. I look forward to using these 2 together in the future

★★★★★MarittaSpain · Oct 16, 2026

Rutvik resolvió un problema bastante crítico en mi web ya que no funcionaba la recogida en tienda y me ha ayudado mucho

★★★★★Tuley's FlowershopUnited States · Oct 16, 2026

Joe was efficient and helpful, appreciate the option to communicate with a real person if needed.

★★★★★Madison Flower ShopUnited States · Oct 15, 2026

★★★★★Celebrations GetFish OrderingAustralia · Oct 15, 2026

Works quite well.

★★★★★Savenor's ButcheryUnited States · Oct 15, 2026

This app is good. It fits our needs for fulfillment rules but definitely has it s own quirks to deal with. We had an issue with the pickup feature presenting properly but one of their reps, Joe was very helpful in quickly providing a fix.

★★★★★EK BAKERYUnited Kingdom · Oct 15, 2026

Super helpful, thank you! Srivastav was quick and friendly in supporting us!

★★★★★Forever FrozenSouth Africa · Oct 15, 2026

Betty is super friendly and fast to respond. Thank you for all of the help!

★★★★★Poppys FlowersAustralia · Oct 15, 2026

very helpful

★★★★★招商員工福利Hong Kong SAR · Oct 14, 2026

Thank you for the excellent customer services from this company. Joe has been very helpful, patience to understand my problem, as well as he has tried to listen to my feedback and started the bug fixing. The issue has been resolved within 1 hour, and completed the health check. I am really appreciated.

★★★★★Wulf's FishUnited States · Oct 14, 2026

Customer Service is top Notch, especially with Jessica! She takes the time to understand what is needed and provides assistance in a timely manner. Really appreciate it!

★★★★★The Market at Summerfield FarmsUnited States · Oct 13, 2026

Laurette was amazing. So helpful. Got what we needed!

★★★★★RIPE DELINew Zealand · Oct 13, 2026

great -but takes some time to reach an agent for help

★★★★★Motsy Light by ONVI III LLCUnited States · Oct 12, 2026

Genesis stuck with my issue until it was resolved. Perfect!!! There was an issue getting the wording correct on the check page of my store.

★★★★★Service Box ShopUnited States · Oct 12, 2026

Live human interaction proved VERY helpful!! Even on the weekend.

★★★★★Oak & Aspen SoaperyCanada · Oct 10, 2026

Amazing customer service. Klaudia helped me troubleshoot my issue from start to finish and made sure everything was working perfectly. So thankful for this app and its passionate developers!

★★★★★Poop DogAustralia · Oct 10, 2026

There was an issue with the functionality of my website as a result of changing the Google API - Zapiet integration was impacted. Rutvik was great, resolving the issue far more expeditiously than his colleague.

★★★★★FruitVeggiesGermany · Oct 10, 2026

I was in contact with Laurette from the Zapiet Team - her support was fast and pretty precisely. To cut a long story short: simply perfect!!! Many thanks.

Review locations

Top countries by review count
United States
82643.7%
Canada
25513.5%
Australia
1889.9%
United Kingdom
1739.1%
Singapore
442.3%
France
402.1%
Hong Kong SAR
321.7%
New Zealand
311.6%
Germany
241.3%
Netherlands
211.1%