Joe was very fast with this approach to find the solution we were facing online and the clientes were not able to purchase. Thank you
Zapiet ‑ Pickup + Delivery
Review summary
1,890 reviews on the listingLast 30 days
1,537 new reviews
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Recent reviews
20 most recentJoe (human!) was fantastic! After a very frustrating few hours trying to resolve my Shopify checkout issues, he quickly understood the problem and worked through everything with patience and expertise. He was friendly, reassuring and incredibly helpful. Thank you, Joe!
Pickup and delivery works very well in both online store and Shopify POS. The Zapiet schedule tile in POS works great. It's a bit unclear where Shopify POS leaves off and Zapiet Pickup + Delivery takes over. Customer support was able to research both and help me navigate the process for both. I look forward to using these 2 together in the future
Rutvik resolvió un problema bastante crítico en mi web ya que no funcionaba la recogida en tienda y me ha ayudado mucho
Joe was efficient and helpful, appreciate the option to communicate with a real person if needed.
Works quite well.
This app is good. It fits our needs for fulfillment rules but definitely has it s own quirks to deal with. We had an issue with the pickup feature presenting properly but one of their reps, Joe was very helpful in quickly providing a fix.
Super helpful, thank you! Srivastav was quick and friendly in supporting us!
Betty is super friendly and fast to respond. Thank you for all of the help!
very helpful
Thank you for the excellent customer services from this company. Joe has been very helpful, patience to understand my problem, as well as he has tried to listen to my feedback and started the bug fixing. The issue has been resolved within 1 hour, and completed the health check. I am really appreciated.
Customer Service is top Notch, especially with Jessica! She takes the time to understand what is needed and provides assistance in a timely manner. Really appreciate it!
Laurette was amazing. So helpful. Got what we needed!
great -but takes some time to reach an agent for help
Genesis stuck with my issue until it was resolved. Perfect!!! There was an issue getting the wording correct on the check page of my store.
Live human interaction proved VERY helpful!! Even on the weekend.
Amazing customer service. Klaudia helped me troubleshoot my issue from start to finish and made sure everything was working perfectly. So thankful for this app and its passionate developers!
There was an issue with the functionality of my website as a result of changing the Google API - Zapiet integration was impacted. Rutvik was great, resolving the issue far more expeditiously than his colleague.
I was in contact with Laurette from the Zapiet Team - her support was fast and pretty precisely. To cut a long story short: simply perfect!!! Many thanks.