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Chizy: AI Chatbot & AI Chat

by Chizy✓ Built for ShopifyChat · #47 in category
Tracking since Dec 3, 2025

Review summary

132 reviews on the listing
5.0★
5 ★
13199%
4 ★
00%
3 ★
00%
2 ★
00%
1 ★
11%

Last 30 days

4.4★

7 new reviews

▼ 0.5 vs. all-time

Recent reviews

20 most recent
★★★★★Bevann d.o.o.Slovenia · Oct 12, 2026

We’ve had a very positive experience with Chizy while preparing our Shopify store for launch. The chatbot has performed well in our tests, and the support team has been responsive and helpful. They even customized the agent name to match our store’s language, so it now works across Slovenian, English, German and Croatian. Excellent support and a great experience so far!

★★★★★LuxxeCoastNigeria · Oct 7, 2026

Great chatbot. The bot understood the website without requiring a tedious information-dumping ritual, which is frankly the bare minimum we should expect from technology in this century. Jade was incredibly helpful throughout the setup process, assisting us with the customisation needed to ensure the final experience was properly aligned with our brand. The level of support, attention to detail, and flexibility has been outstanding. An all-round impressive experience.

★★★★★Posh ThisUnited States · Oct 6, 2026

works really fast, doesn't lag, and follows the rules

★★★★★MUNESARI PRIVATE LIMITEDIndia · Oct 6, 2026

GREAT

★★★★★BuytitudeUnited States · Sep 28, 2026

The Chizy AI chatbot is quite interesting and really adds value to my store. The features are cool, easy to access, and the replies feel natural and engaging. I especially like the product suggestion feature—it makes the shopping experience smoother for customers. One of my favorite parts is that I can add my own logo, which makes the chatbot feel personalized to my brand. The attending and overall support are also great. Highly recommended!

★★★★★iPlantBasedUnited Arab Emirates · Sep 28, 2026

I don't recommend it! The site takes 20 seconds longer to load on the mobile version, and the app puts a lot of strain on the site and doesn't work correctly. Test it on a different site than the live version, otherwise you could ruin your conversion rate.

★★★★★shopauraperfumesUnited States · Sep 28, 2026

★★★★★Terre d'AmbreFrance · Sep 17, 2026

Perfect app !

★★★★★4FlauntIndia · Sep 7, 2026

Chizy AI Chatbot has drastically reduced our manual support and improved customer response time. The in-chat product browsing and smart AI automations work perfectly. A big thanks to Sophie for helping us a lot with setup and customization. Highly recommended!

★★★★★NAIL SHOPHungary · Sep 7, 2026

I recently started using the Chizy chat, and the team has been extremely helpful. They handled all my requests and requirements almost immediately. I’m very satisfied with the app and would definitely recommend it to everyone.

★★★★★Pixel Burn Custom Laser CreationsAustralia · Sep 7, 2026

A huge upgrade to our customer experience Chizy AI Chatbot has been a game-changer for our customers. It fits seamlessly into our store and makes it incredibly easy for shoppers to get quick, helpful answers without friction. The chat feels natural, on brand, and genuinely improves the overall shopping experience rather than getting in the way. What really sets Chizy AI apart is the support behind it. Their team is always there to help, whether it’s setup, fine-tuning responses, or optimising the chat for our customers. A special mention to Evelynn, who has been amazing to work with responsive, knowledgeable, and genuinely invested in making sure everything works perfectly for our store. Highly recommend Chizy AI to any business that cares about customer experience and wants a chatbot that actually adds value.

★★★★★doğaşık FidanTürkiye · Sep 7, 2026

çok teşekkür ederim hayatımı kolaylaştırdı gereksiz konuşmalardan kurtulacağım

★★★★★The Co-OpAustralia · Sep 7, 2026

I recently installed **Chilly AI Chatbot** on my Shopify store and it’s been a great addition so far. The setup was quick and straightforward, and the interface is easy to navigate even if you’re not very technical. What I like most is how responsive the chatbot is—it answers common customer questions instantly, which has helped reduce the number of repetitive support messages I receive. The AI responses feel natural and helpful, and it does a good job guiding customers to products or providing information about shipping, returns, and store policies. Since adding it, I’ve noticed customers engaging more with the chat instead of leaving the site when they have questions. Another plus is that it runs 24/7, so customers can get help even when I’m offline. This has been especially useful for international visitors in different time zones. Overall, **Chilly AI Chatbot** is a solid tool for improving customer support and engagement on a Shopify store. If you’re looking for a simple AI chat solution that saves time and helps customers find answers quickly, it’s definitely worth trying.

★★★★★Fruttivendolo ServiceUnited Kingdom · Sep 7, 2026

★★★★★AgatėLithuania · Sep 7, 2026

I highly recommend it, the app works great, the support is very good Thank you very much for all the help!

★★★★★Mila & Co.Canada · Sep 7, 2026

Really impressed with this chat app so far. It was easy to set up, looks clean on the storefront, and makes supporting customers feel seamless. Their team was also amazing and helped me get everything configured quickly which I really appreciated. I love the AI features and feel like this app has a lot of potential! Highly recommend!

★★★★★FruttivendoloUnited Kingdom · Sep 7, 2026

★★★★★HillmalayaHong Kong SAR · Sep 7, 2026

This a true AI chat app that I will pay for, but it is free. I want to buy you guys some coffees. I feel so guilty using such a great app at no cost.

★★★★★Mobi servisSlovenia · Sep 7, 2026

Best AI chat

★★★★★DestGlowUnited States · Sep 5, 2026

Review locations

Top countries by review count
United States
2720.5%
United Kingdom
118.3%
Australia
107.6%
India
107.6%
Netherlands
86.1%
Spain
53.8%
France
43.0%
Hong Kong SAR
43.0%
Italy
43.0%
Türkiye
43.0%