Chaty Chat Buttons & WhatsApp
Review summary
319 reviews on the listingLast 30 days
45 new reviews
▼ 0.3 vs. all-time
Recent reviews
20 most recentExcellent
very good support
me gusta
Chaty is easy to use and makes it simple for customers to contact us directly through WhatsApp. The widget works well on our Shopify store, and the customer support team is excellent! They responded quickly and helped me resolve an issue with the widget. Really appreciate their friendly and helpful service. Highly recommended!
Muy facil de instalar
good
Is great! I have been looking for such integration for a long time! I use it to contact clients via Instagram and email
very helpful support team and easy app to work with
Very kind service and answers immediately. The app works great, easy interface, 5 stars indeed!
Good app, straight to the point
Really helpful and very responsive team. I'm glad that they developed this app.
I misunderstood the free plan criteria about 500 visitors a month, thinking its 500 ppl who would be messaging me. Installed on 25 mar and by 4 apr, received an email and the app turned off on my website unless I upgraded. Basically what did the app do for me within these 2 weeks. No one sent a msg, no one asked anything. But because I reach a traffic of 500 visitors be it for a minute or 2, that counts. It's a ridiculous criteria. Maybe receiving 50 queries a month would have been a fairer criteria.
Expensive for what it does. Didn't work for us though as widgets wouldn't display correctly. Supports attitude was poor, not friendly, not emphatic, instead uninterested - didn't appear to reading what I was writing in the chat. Definitely not on a par with the support from other apps we have installed. ***EDIT*** In response to the developers reply. They did reach out to us after we uninstalled the app and we informed them that we had moved on and didn't require any further assistance. Following that, all their follow-ups were asking us to change our review which we did ignore - in the end we had to ask them to stop sending them.
very helpful tools for ecommerce to connect with messenger and whatsappp. recommended it
The app is amazing and the easy to use. It allows you to add so many wedges and you can customize it