Oct 13
PRICING
Pricing plans changed
Business: $39/mo → $372/yr · Plus: $1908/yr → $199/mo · Free, Business, Plus updated
▬ 14-day read pending — 3 of 14 days elapsed
Chatway Live Chat & AI Chatbot
by PremioHelpdesk · #12 in category
Tracking since Dec 3, 2025
Visibility
7
▼ 5 vs 30d agoAvg. keyword position
28.8
▼ 2.3 positions worseRating · Reviews
4.9 ★ · 286
▲ +3 reviews in 30dCategory rank
#12 Helpdesk
▼ 7 places worsePerformance vs. changes
Rank timeline, annotated with every listing & review event
Dots on the line are listing & review events — hover one for the change and its 14-day impact. Click a ranking row to focus its line.
Change log
Oct 8
MEDIA
2 screenshots replaced
2 added, 2 removed
▬ 14-day read pending — 8 of 14 days elapsed
Oct 6
PRICING
Pricing plans changed
Plus: $149 → $199/mo · Plus: $149/mo → $1908/yr · Business, Business added · Team, Solo, Team +1 removed · Free updated
▬ 14-day read pending — 10 of 14 days elapsed
Oct 6
MEDIA
1 screenshot replaced
1 added, 1 removed
▬ 14-day read pending — 10 of 14 days elapsed
Aug 24
PRICING
Pricing plans changed
Team: $780/yr → $79/mo · Solo: $288/yr → $29/mo · Plus: $1428/yr → $149/mo · Plus, Team, Free +1 updated
▲ avg position 27.7 → 27.0 across 639 tracked keywords (0.7 better)
14-day window after vs. before — correlation, not proof.
Aug 24
MEDIA
4 screenshots replaced
4 added, 4 removed
▲ avg position 27.7 → 27.0 across 639 tracked keywords (0.7 better)
14-day window after vs. before — correlation, not proof.
Aug 24
SEO
Meta Description changed
− Provide customer service via live chat inbox widget, WhatsApp & FAQ. Offer customer service live chat help using Chatway live chat inbox. Support v...
+ Chatway helps merchants provide customer service through a live chat widget, shared helpdesk inbox, WhatsApp, and AI chatbot. Teams can manage cust...
▲ avg position 27.7 → 27.0 across 639 tracked keywords (0.7 better)
14-day window after vs. before — correlation, not proof.
Aug 24
SEO
Title Tag changed
− Chatway Live Chat & WhatsApp - Provide Live chat support, FAQ, WhatsApp inbox & chat buttons | Shopify App Store
+ Chatway Live Chat & AI Chatbot - Provide Live chat support, FAQ, WhatsApp inbox & chat buttons | Shopify App Store
▲ avg position 27.7 → 27.0 across 639 tracked keywords (0.7 better)
14-day window after vs. before — correlation, not proof.
Aug 24
LISTING
Details changed
495 → 497 characters
− Provide customer service via live chat inbox widget, WhatsApp & FAQ. Offer customer service live chat help using Chatway live chat inbox. Su…
+ Chatway helps merchants provide customer service through a live chat widget, shared helpdesk inbox, WhatsApp, and AI chatbot. Teams can mana…
▲ avg position 27.7 → 27.0 across 639 tracked keywords (0.7 better)
14-day window after vs. before — correlation, not proof.
Aug 24
LISTING
Introduction changed
100 → 99 characters
− Live chat, helpdesk & FAQ app for live chat customer support. Live chat customer service & WhatsApp.
+ Live chat, AI chatbot, FAQ & live chat for customer support. Live chat customer service & WhatsApp.
▲ avg position 27.7 → 27.0 across 639 tracked keywords (0.7 better)
14-day window after vs. before — correlation, not proof.
Aug 24
LISTING
Title changed
− Chatway Live Chat & WhatsApp
+ Chatway Live Chat & AI Chatbot
▲ avg position 27.7 → 27.0 across 639 tracked keywords (0.7 better)
14-day window after vs. before — correlation, not proof.
11 events in the last 90 daysFull history →
Rankings
Click a row to chart it| Keyword | Rank | Δ 30d | 90d |
|---|---|---|---|
| HelpdeskCATEGORYIN CHART | #12 | ▼ 7 | |
| ChatCATEGORY | #43 | ▼ 24 | |
| 24/7 chat support | #1 | ▬ 0 | |
| live chat support | #1 | ▬ 0 | |
| live chat widget | #1 | ▬ 0 | |
| chatbase | #2 | — | |
| support inbox | #2 | ▼ 1 | |
| ai faq chatbot | #4 | ▼ 2 | |
| chat whatsapp | #4 | — | |
| prediko | #4 | — |
639 keywords tracked · showing top 10All keywords →