SASO

Chatbase

by Chatbase.co Inc.Helpdesk · #7 in category
Tracking since Jul 30, 2026

Review summary

40 reviews on the listing
4.9★
5 ★
3998%
4 ★
00%
3 ★
00%
2 ★
13%
1 ★
00%

Last 30 days

5.0★

13 new reviews

▲ 0.1 vs. all-time

Recent reviews

20 most recent
★★★★★Nexor StorePakistan · Oct 14, 2026

Excellent app! Setup took just a few minutes, and it started helping our customers right away. The AI responds quickly, makes product discovery easier, and has been a valuable addition to our Shopify store. Highly recommended!

★★★★★Khalis OrganoPakistan · Oct 13, 2026

Chatbase has been a great addition to our Shopify store. The AI chatbot is easy to set up, responds quickly to customer questions, and gives accurate product information. It helps reduce repetitive support work while making the shopping experience smoother for customers. The interface is clean and easy to manage as well. Highly recommended for Shopify stores looking to improve customer support with AI.

★★★★★Nova Souk ShopUnited Kingdom · Oct 9, 2026

Chatbase is a useful and easy-to-use app for improving customer support. The AI chatbot helps answer customer questions quickly and provides helpful information about products. It saves time and makes communication with customers more efficient. Overall, it’s a great tool for enhancing the shopping experience.

★★★★★QubNetherlands · Oct 8, 2026

We gebruiken deze app al een tijdje, zelfs voor onze overstap naar Shopify, en zijn erg tevreden. De bot is makkelijk te trainen en helpt onze klanten goed, vooral met de Shopify integratie. Enige nadeel vind ik dat 20mb limiet voor trainingsdata wel erg klein is voor de bot. Je komt er al snel tegenaan, zelfs met een klein assortiment.

★★★★★EZ CarthubUnited States · Oct 8, 2026

Chatbase is a powerful and user-friendly AI chatbot solution. It makes it easy to create an AI assistant that can answer customer questions and provide helpful support. The setup is simple, the interface is clean, and the chatbot works smoothly. Overall, a great tool for improving customer engagement and support.

★★★★★Mega StorePakistan · Oct 8, 2026

Chatbase has been a great addition to my store. The AI chatbot is easy to set up, responds quickly, and helps customers find the information they need without any hassle.

★★★★★Top LucksPakistan · Oct 6, 2026

Honestly, this app has made a noticeable difference for us. It seamlessly handles a huge chunk of our daily customer inquiries on WhatsApp and live chat, and we've actually seen a solid boost in our conversion rate since setting it up. The AI gets our product details right, and the photo search feature is a huge plus for shoppers. Amazing Love it!

★★★★★Saleekay zaybaUnited States · Oct 6, 2026

The app has a simple and user-friendly interface. Its features are easy to understand, and the overall experience has been smooth. It offers useful tools that can help simplify store management.

★★★★★Lara OfficialUnited States · Oct 6, 2026

This app offers a convenient way to manage tasks in a Shopify store. The interface is organized, and the features are presented clearly. It can be a useful addition to a store's workflow.

★★★★★khazanaUnited States · Oct 6, 2026

The Chatbase app offers helpful AI-powered features for managing customer interactions. I like its simple interface and customization options. It can save time by automating responses and making customer communication more efficient.

★★★★★CentelleoPakistan · Sep 27, 2026

Chatbase is a useful AI chatbot solution that makes it easy to provide automated and helpful responses to customers. The setup is straightforward, and the chatbot can improve customer support by answering questions quickly and efficiently. Overall, it is a practical tool for businesses looking to enhance their website support experience.

★★★★★NexusUnited States · Sep 22, 2026

Chatbase handles 80% of our “where’s my order” and “do you have this in blue?” questions automatically. Setup with Shopify took 15 mins and it speaks to customers in their language — huge for our EU buyers. We’re saving 12+ hours/week on support and conversions are up because of the product recs. 24/7 coverage without hiring more staff.

★★★★★Esra'sUnited Kingdom · Sep 22, 2026

Chatbase is a powerful AI chatbot that provides quick and helpful answers to customers. It makes product searches easier and improves the overall shopping experience. The setup is simple, and the chatbot works smoothly with our store.

★★★★★Bella StitchesUnited States · Sep 10, 2026

We sell fashion pieces on shopify and were getting SO many dms and emails asking about sizing and "what goes with this" esp at night when our team is offline (most of our customers are in a different timezone). Chatbase handles all of that for us now. gives sizing advice and even suggests matching pieces and adds to cart. Setup was super easy too just connected our store catalog and it trained on that. Wish we found this earlier!

★★★★★Evry Jewels StoreUnited Kingdom · Sep 3, 2026

Excellent AI chatbot app for Shopify stores. The personalized recommendations are surprisingly accurate, and customers love the instant support. Highly recommended for growing stores.

★★★★★MahhiPakistan · Sep 3, 2026

Chatbase is an excellent AI chatbot platform with a very smooth and beginner-friendly setup. The responses feel natural, the customization options are impressive, and the integration process is simple. It helps automate customer support efficiently and saves a lot of time. Highly recommended for businesses looking to improve customer engagement and support experience.

★★★★★CTA GearUnited States · Sep 3, 2026

Chatbase made our store more efficient by automating customer conversations 24/7. Product search and recommendations work very well and improve customer engagement is are this.

★★★★★Algérie AdresseUnited States · Sep 3, 2026

Absolutely love using it. The chatbot setup was quick, the responses are smart and natural, and it has significantly improved customer engagement on our store. Highly recommended for any business looking to automate support

★★★★★Top 4 LessUnited States · Sep 3, 2026

Great app, easy to use and very helpful for customer support.

★★★★★A1 Mega MartUnited States · Sep 3, 2026

Very useful app for Shopify stores. Easy to set up and helps customers with product search and instant support.

Review locations

Top countries by review count
United States
1537.5%
Pakistan
1537.5%
United Kingdom
512.5%
Canada
12.5%
Netherlands
12.5%
Chile
12.5%
United Arab Emirates
12.5%
Germany
12.5%