I recently started using Webplanex: Cashback Wallet, and I must say, it's an excellent addition to my e-commerce platform. The integration process was smooth, and the user interface is intuitive, making it easy for both customers and administrators to navigate. What I love most about the Cashback Wallet is how customizable it is. I can set cashback rules that suit my business needs, and it gives customers a strong incentive to return and make more purchases. The reporting tools are robust, helping me track all cashback transactions in detail. It's really helped me boost customer engagement and retention. The support team at Webplanex is also top-notch. They were quick to respond to my queries and provided helpful solutions whenever needed. Overall, Webplanex: Cashback Wallet is an excellent tool that adds real value to my business. If you're looking for a reliable and flexible cashback solution, this is the one to go for!
Webplanex: Loyalty Wallet
Review summary
105 reviews on the listingLast 30 days
7 new reviews
▼ 0.9 vs. all-time
Recent reviews
20 most recentGood support and supportive technical team, immeditely problem sloved and very supportive teams. and app features are also good
The app is pretty easy to use and the customer support has been always very helpful everytime i've had a question (and i've had a lot!). Not 5 stars just because it's not easy to change the look & feel of the app front end & emails sent to customers to match your brand identity
"I highly recommend this app to everyone. It's a great cashback app that's easy to use, and it even has a free option. The support team is quick and helpful. I give it a solid 5 stars!
I was searching a long time for an App like this. It is very easy to use and the customer service is very fast and helps you with everything. Highly recommended.
Avoid them - it's bullshit for 1 second I'm not talking undocumented - they first forced me to give a 5 star review through ugly methods. Before you install the program, search the name of other websites that have it installed - check their site in Google Page Speed - all of them have a serious problem of Uses deprecated APIs and their score is also broken and probably they don't even know it. . This program is a child's craft that you don't even have the option to change the photo and you have to email their support. Abdeali does its best to support, but the reality is that you can never fly with a bike. The answer you gave to my feedback: Your answer is completely illogical I am not a non-expert user and I can identify very well where the problem is. On the other hand, I don't have extra time to spend several days on a program, change its stupid style without any possibility and then delete it. It's a shame that you don't even admit your problems. I want you to go to the website of those who wrote reviews for you and check them too, they all have the exact same problem without exception. After deleting your program, this error was also resolved - I uninstalled and installed twice and 100 problems were from your program, and after checking other sites that use your program, my confidence became 1000%. Of course, the few days that I was in contact with your support made it clear to me that you are not able to solve the problems and since you have no authority over the program that you wrote yourself, it is possible that you even ordered this program from a third party. . The funny thing is that the error I got is also present in your demo version. At least you can make a cheerful apology for several hours of wasted customer time instead of justifying it. Your program is a child's craft
***BEWARE*** I got this app thinking it is a good pricing. Since day one I have been pushed to leave them a 5-star review. I knew something was not right. They have this policy where you cannot change your plan for a month. 1. This makes no sense. 2. Even after a month when I am trying to downgrade it won't let me. When you ask them why is this happening since I am on the hook to AGAIN pay more than what I wanted, all they do is send you a link to read on that. I took that to Shopify and they agreed this should not be happening. I will be looking for an honest people and an honest company. Avoid this at all cost. ***changed my review to a 3 star because their customer service was responsive. But I am not sure If I can do business with them.
Webplanex has been exceptional at their work. They understood my custom requirements for my online store and executed it extremely well. Would 100% recommend their services.
I used this app to help me enable cashback on my E-Store, and I emailed their team and they were very supportive to adjust the app according to my store . A very prompt and fast support. thank you! Highly recommended.
The app works well. Gives our website some added features with a simple interface. I would recommend it. It would be helpful to allow users to set their own background color. It seems to be a purple color now and doesn't always fit with website themes. Either give user option or change to a more light grey color which seems to be more industry standard. As a followup, the team made these changes quickly and effectively. Great support!
Llevaba mucho tiempo buscando una app que hiciera todas estas cosas, y esta lo tiene todo. Me ha costado un poco configurarlo todo como yo quería pero desde la atención al cliente me han ayudado via whatsapp desde el primer día , seguro que ya no la desinstalamos nunca la aplicación porque además tiene un precio comedido
Good App and Easy to use.
The customer service is attentive and very responsive. The app integrates really well with the website. I highly recommend it!
L'application fait bien ce qu'on lui demande. Le support est réactif et corrige le problème s'il y en a. Bonne application à recommander
App super fácil de usar e nunca dá problema! Quando precisamos do suporte atendem de forma muito rápida!! Adorei
The customer support is very bad! Do not recommend this company to anyone!!!
WebPlanex is a reliable and user-friendly app with a clean interface and useful features. It makes managing tasks and projects feel straightforward, even for users who are not very technical. The app runs smoothly, and its design helps keep everything organized in one place. Overall, WebPlanex is a great choice for anyone looking for an efficient and practical planning solution.
Webplanex Loyalty Wallet is a great app for Shopify stores looking to build a proper cashback and loyalty program. The wallet system is easy to manage, and the cashback, referral, rewards, and customer engagement features are very useful. What I liked most is the flexibility and the support from the Webplanex team. They are responsive and helpful whenever we need assistance with configuration or integration. The app also provides useful analytics and integrations, making it easier to manage customer rewards and encourage repeat purchases. Highly recommended for Shopify stores looking to improve customer retention and repeat sales.
Works great. A excellent apps that does everything you want and more.
Une très bonne application, le service technique n’hésite pas à travailler pour personnaliser et améliorer l’application. Je recommande