CaseKit ‑Order support replies
by CasekitSupport - Other · #32 in category
Tracking since Oct 2, 2026
Listing content
Currently live on the App StoreName
CaseKit ‑Order support replies
Subtitle
Finds the customer's order and writes the reply, in seconds
Introduction
Answer support questions with the real order in front of you. CaseKit finds it and writes the reply.
Details
CaseKit answers customer order questions from your Shopify admin. Give it an order number or the customer's email and paste what they wrote; it finds the order, reads the real fulfilment and tracking state from your store, picks the reply that matches, and writes it in the customer's language. Copy it into any inbox. An optional Chrome extension does the same automatically inside Gmail. You review every reply before it sends, and CaseKit never changes an order.
Pricing
3 plansfreeFree
- 25 replies a month
- Unlimited order lookups
- Order status, carrier and tracking
- Replies in 5 languages
- Shorter reply option
monthly$19/mo
30-day free trial- Unlimited replies
- 5,000 AI attempts/month
- Replies based on the customer's message
- Warmer and Formal tone rewriting
- Your store tone & return policy applied
- Unlimited order lookups
- Order status, carrier and tracking
- Replies in 5 languages
yearly$190/yr
30-day free trial- Unlimited replies
- 5,000 AI attempts/month
- Replies based on the customer's message
- Warmer and Formal tone rewriting
- Your store tone & return policy applied
- Unlimited order lookups
- Order status, carrier and tracking
- Replies in 5 languages
Media
6 assets
Developer
Casekit5.0 ★ across all apps1 app published
No other apps from this developer are tracked.