Casa Loyalty Rewards Program
Review summary
487 reviews on the listingLast 30 days
45 new reviews
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Recent reviews
20 most recentThe support team is very enthusiastic and helpful, and all of my questions were thoroughly answered.
Thankyou for your assistance much appreciated . You walk through my issue I totally understand what my mistake was.
무료 앱이라 설치/운영하는 과정에서 생기는 문제점을 쉽게 해결할 수 있을까 하는 의구심이 있었습니다. 하지만 며칠 전에 설치하고 오늘 세팅을 시작하면서 도움이 필요한 일이 생겼습니다. 제가 도움을 신청한 즉시 친절한 도움을 바로 받을 수 있었습니다. 저희는 30-40개 국의 다국어 쇼핑몰을 만드는 과정에 있습니다. 일단 3개 국가에 대한 언어로 시작을 하는데 테스트 결과 '카사 로얄티 앱'는 3개 국가 언어 페이지로 잘 전환되는 것을 확인했습니다. 추정하건데 30여 개 국가 언어로도 잘 전환될 것 같습니다. 그리고 제가 한국어로 도움을 청했음에도 불구하고 한국어로 도움을 받을 수 있었기에 대단히 고마웠습니다. 나중에 '카사 로얄티 앱'의 설치/운영에 대한 소감을 추가로 올리겠습니다.
Vinav was wonderful and patient with me! Thank you!
すぐに解決してくれて助かりました。 素晴らしいサポートをありがとうございます。
update: vinay is awesome. i reached out to grt help with coding and he literally set everything up in less than 5 minutes. so convenient and helpful!!! this app is simply amazing. i'm in the process of switching over from bloy and was looking for a great replacement. i reached out to customer service and got was partnered with Sam and when i say i am so happy i was. he is very knowledgeable, understanding, and patient. he even told me they are working on adding even more features than they currently have and he assured me i'm in great hands. so far, i love the app but i truly love and am grateful for the customer service. way to go casa.
We haven't launched yet but this app definitely has thought about every aspect of a rewards platform! We're impressed by the detail of the settings, look and feel of the dashboard, and the customer service has been on point with time of response, info, and flat out helping you complete something. Loving it so far and we're avid to complete this set up process and launch!
Excellent app and service.
Vinay, did a great job and responded to my requests in a timely manner.
Casa Loyalty points and rewards are quick and attentive with they work. I am pleased.
My experience with the loyalty app has been excellent The support team was very responsive and helpful, and Tanveer in particular was outstanding. She assisted me a lot with setting everything up and resolving all the issues quickly and professionally. Overall, the service is easy to use and very useful for improving customer engagement. Highly recommended
Online support is responsive. Staff is helpful, patience and understanding.
対応も早く丁寧です。ありがとうございました。
Just as I finished setting up the Casa app, Vinay reached out to ask how everything went and whether I needed any help. He even asked about one step I had completely forgotten about — and honestly, it was the step I was dreading! He offered to take care of it for me, and I’m incredibly thankful he did. I’m so excited to start using this rewards program, especially with everything it offers for FREE! It took me about 10 hours to customize and set everything up exactly how I wanted it, but surprisingly, this has been my favorite app to set up and use so far. The customization options are great, and the customer service made the experience even better. Thank you, Vinay and Casa Loyalty!
Vinay was extremely friendly and patient. He answered all of my questions thoroughly and guided me through the process step by step when I asked to make the changes myself. I really appreciate his help and support!
Quick set up and I was able to talk to a real person so I was very happy with the customer support.