Amazon MCF and Buy with Prime

It needs clear task tabs and less marketing

The app takes over the shipping profiles of ALL products, not just those synced to Amazon. We've lost a ton of shipping revenue from users selecting "Amazon Prime" free shipping, when that's not an option. Deleting the shipping profiles doesn't work, as they get reinserted within a day or two.

This is a great application to help migrate your amazon product offerings to your shopify site. In doing so, you will see an increase in sales and brand presence. I support this application

Open works. But it updates some incredibly incorrect inventory updates. I updated my products on Shopify and had them fully mapped, and the inventory still said 2950 units available 1 hour later, even though the real units available was 152... this is a HUGE difference.

Funktioniert wie es soll, Support ist auch super. Sehr leicht anzuwenden!

Installed the app to find product reviews/ratings from Amazon can't be brought over to my Shopify store - have not been integrated (yet ... according to a support agent). This was 99% of the value proposition for me. When this feature is available I will try it again and may reconsider my review.

I installed and setup this new BWP app. It now works, but it was not easy to get it working. The issues I had were because I already had the non-app version of BWP installed manually on my site. They do have a help page for folks migrating from the manual installation to this app. But that page is missing information. It ends up that if you are migrating, you need to create a brand new BWP account at the beginning steps. You cannot use the same BWP account you have set up (and linked) for your manual installation. When you first install the Shopify BWP app, when it asks for your BWP business account, make sure to choose to create a new account. Once I did that, I was finally able to get through all of the steps and it’s now working on my site. Hopefully, Amazon will update the migration help page to include this info. BTW, if you are like me and use your existing BWP account initially, the symptom is that you will get stuck with errors at step 2 and be unable to link your account. Everything will look fine and working on your BWP account page, but you won’t get past that linking step 2. I had to uninstall the app and figure out how to force it to go through from the beginning at step 1 once I reinstalled it. Other than the installation issues, the app is OK, not great. One big thing I assumed the app would do was match my website’s SKUs with my Amazon product SKUs to connect the products and let me offer BWP. However, the app does NOT do that automatically. Instead, you get a list of all of your Shopify products and you need to search for your SKU manually, then manually enter the matching Amazon AKU into a field, submit that, wait for it to match, and then you can enable BWP for that product. Needless to say, this would be terrible if you had a lot of products! They do have a csv import option, but you’d still need to add the matching Amazon SKU for each product. Amazon - if you are reading these reviews - please add an automatic matching based on SKUs. If our SKUs are matching between Amazon and Shopify, there is no reason the software can’t find them and do a match vs. us doing each manually. Other than that, the BWP button showed up fine on my website (my theme is Unsen). I’ve tested it out and it appears to work. Wow, this is a long review! Hopefully, this info will help others save time. cheers, cynthia

Implementation was not difficult, and if it increases conversions then I am all for it. There are 2 main issues that I see right now: First, I wish there was better cart functionality so that our customers could purchase multiple products at the same time (even if it was limited to FBA items only). Unless I am missing something, I don't think that this is possible? Second, I wish that Buy with Prime was compatible with Zipify OCU. I feel like we are missing out on potential revenue there for all Buy with Prime orders, so the increase in conversion rates would have to be enough to counteract any loss from the lack of OCU revenue. Other than these two things though, the app is much better than the manual widget implementation.

App version missed Amazon Reviews and Separate Cart features from Code version. Installation needs a new BWP account. Other than those, an ok app. Removed app and will not reinstall until those issues fixed.

Fake marketing to get your app installed with store.

Once we connected this app and matched products, we were no longer able to create Draft orders in Shopify containing these products even though we had inventory in or non-Amazon location. For this reason we cannot use the app. Amazon support was lacking. The installation call was quick, but no testing was done.

PLEASE PLEASE PLEASE NO MATTER WHAT YOU DO DO NOT INSTALL THIS. IT DUPLICATED MY INVENTORY ON SHOPIFY AND EVEN NOW THAT IT IS UNINSTALLED IT IS STILL SHOWING IN MY BACKEND. What is worse is that now that ive unistalled it, it left the amazon inventory behind in a ghost warehouse. Luckily we have about 50 skus... so the cleanup will take time but not ruin us.

We’ve had a deeply disappointing experience with this app. Despite submitting multiple tickets regarding display issues, the responses have been unsatisfactory. The most recent reply suggested that we are missing some CSS; however, the app fails to show any output, even without CSS. The Amazon Reviews app has some straightforward customization options available; why doesn’t Amazon Prime? After months of trying to resolve these issues, we feel like we’re going in circles with no clear resolution or accountability from the support team. In today’s tech landscape, an app should be plug-and-play. Given Amazon’s vast resources, it’s unacceptable that we have to jump through hoops for something as basic as CSS functionality, which is obviously not the reason the app doesn't print ANY output! We’re left wondering if there are any plans to address these ongoing issues. Overall, this has been a very unsatisfactory experience

What a PAIN THE ASS, Yeah, and try getting tech support. I have yet to have had any luck with Amazon's tech support. Amazon is quick to charge money for the privilege of being on their platform, ignoring the fact that you are paying for that privilege. Trying to get support for their easy-to-integrate Buy With Prime (it isn't easy) is a trip through hell. I'm not sure if Amazon is trying to help Shopify store owners or just taking their money and abandoning them. I believe Amazon wants to take our money and leave us to figure out what's happening; why aren't the buttons showing up? Why aren't there blue checkmarks? I say this because their technical support SUCKS. Anyone with any sense should save their money, and not use Amazon.