The support desk is SUPER!! and coming from me that's a whole lot. I hate giving compliments. sorry not sorry. I (per usual) did something wrong, I downlaoded the app on a different store on Shopify, contacted the support desk, within 24 hours my problem was solved. Nice girl named Anastasija helped me (patiently I may add) to get in transferred to the right store!! Y'all can say what ever you want, but Im sticking with this app. Let's make it good and ofcourde MONEY!!
BrandsGateway‑Fashion Dropship
Review summary
40 reviews on the listingLast 30 days
13 new reviews
▼ 1.2 vs. all-time
Recent reviews
20 most recentEasy to use and reliable drop shipping platform.
The support I have had from Kristina and Tia are on another level. They are amazing!!! The are so supportive and helpful. I don't think I've dealt with people wanting you to succeed so much. I've had zoom meetings with them both and they are there to assist no questions asked. The supplier is amazing as well they have such a huge catalogue. Hopefully my business will thrive so I can keep working with them. Michael you need to give these ladies a raise. I would pay top dollar for staff like them
Brands Gateway are an excellent dropship provider of luxury fashion items. This app works perfectly to continually update your inventory. There are plenty of options within the app to personalise and monitor the items to suit your store. Their warehouses are located in Europe and the US which is great if your target market is in Europe as shipping times are reasonably short. I've been using Brands Gateway for over 2 years and I experience great support when needed from their support team.
It was not what I expected. You cannot choose individual products to load. You have to import an entire category to then realize that the products may not be what you want, or there is not enough of the items. Then to top it off the cost of the product plus shipping charges may be a bit too much compared to other retailers in your area. Really review the page and DONT sign up for a yearly subscription unless you are absolutely sure because they will NOT refund the money on subscriptions. Make sure it is what you want and need.
I do not recommend it. Of the 18,000+ products, many are outdated or 1 variant, which means they have 1 size (and I am not referring to handbags and accessories). This means countless hours trying to customize your store. Of the items that you choose to display, the Titles and descriptions are bad, which means manually updating. It will take months if not at least 1 year to customize or will require additional costs and resources. They also duplicate inventory under bad Titles. The Lemon.Dev template was a dinosaur. No Search and Discovery functionality and little to no support. Zero professionalism when trying to address these issues. You're better off installing a FREE THEME, where you'll at least get Shopify support. They don't support zip file theme installations. DO NOT spend $2k on web development! And spend the $2k subscription fee to grow your business at your own risk. It will require infinite time, whereas other drop shippers already have this process down. And I've scheduled Google Meet calls to address concerns where they won't even show up to the call. Meanwhile, we're talking about 6am EST - only for them to not show up to calls. SMH. I'm very suspect of the positive reviews and would do some deep research.
tolle auswahl
I've been using BrandsGateway for a while now, and I’m genuinely impressed. The app is very reliable and integrates seamlessly with Shopify product updates, inventory sync, and everything in between works without a hitch. It makes managing my store so much easier. What really stands out is their customer service. They’re not only friendly and professional, but also very fast to respond, which gives me real peace of mind. If you're looking for a trustworthy partner in the dropshipping space, BrandsGateway is a top choice.
We've been using BrandsGateway for months now and are very satisfied with the quality of the products and the fast integration with our Shopify store. The support team is responsive and helpful, and the product selection is great for high-end fashion. Highly recommended if you're looking for a reliable dropshipping partner in Europe
I am keep opening the ticket that even though, I am using right margins and recommended by Brands Gateway then still Products are listing on very lower prices. I keep opening ticket but, they are keep closing the ticket and showing the calculations etc. Beware of App. You keep loosing money here because their suggested process are not one goes on your website unless you go and manually change of all 33,000 products.
Based on our few hours of testing, we cannot recommend this app. Our experience suggests the developer is money motivated, more focused on collecting subscriptions than caring for client needs. This is evident from the app's critical shortcomings and the developer's refusal to issue a refund. The app lacks essential features, failing to handle product variants correctly (causing duplicate listings) and missing necessary fields for proper descriptions. In its current state, it is not a viable solution for a serious business. Furthermore, support becomes unacceptably slow once they have your payment. Seek out a reputable developer who offers a trial period and has a fair refund policy—they understand you can't evaluate an app without testing it.
Terrible experience. Customer service takes literally weeks to get back to you.
I am tired of the problems with this application. I am supposed to pay one thousand nine hundred dollars for professionals, not to lose my nerves. I have been exhausted unnaturally. I did everything I could and followed all the instructions, yet the technical problems have not ended since January 21, and I am still stuck with them. I paid professionals to have peace of mind, but unfortunately, I found otherwise. If the problem is not solved, the loss is enough for me. Please refund my money and cancel my subscription. Thank you for this bad experience.
Working with BrandsGateway has been a great experience. Michael, the owner, is incredibly supportive and always willing to help you grow your online business. However, it's important to remember that success isn't guaranteed. You will have to put in effort with creating a good converting website, social media, product images, descriptions, SEO, and more to make sales. One of the best parts about BrandsGateway is that it lets you enter the retail market without a huge upfront investment in inventory. It's an excellent option for starting or expanding a retail business with minimal risk.
Very good experience with this platform for luxury and premium fashion so far. Great range of products, reliable and accurate orders and delivery is fast every time. The support team is genuinely helpful, responsive, and friendly. The marketing materials are well done, with high-quality images and a lot of e-guides that make presenting products easier. Satisfied overall, and looking forward to continued collaboration.
As a satisfied customer of Brandsgateway for almost four years, I am happy to share my positive experience with their drop-shipping service. What's even better is that they now offer their service on a Shopify App platform, making it even more convenient for their users. Over the years, I’ve noticed Brandsgateway's commitment to continuously evolving and improving its services based on its users' needs. I have witnessed their impressive expansion of famous fashion brands and an increase in their product offerings - from 5,000 products four years ago to 12,000 products today. While the quantity of their product range might seem overwhelming, I appreciate the option to select the designer collections I want to focus on. The product variants are often limited in sizes and colors, as well as limited inventory, but I view that to be similar to an outlet store. By acknowledging this, I am able to position my store accordingly in the marketplace. Brandsgateway's customer service is exceptional. The representatives are human, genuine, helpful, and responsive, which is essential for me. Whenever I encountered an issue or need guidance, they have always been available and willing to assist me.
When it comes to BrandsGateway, we don’t even know where to start. There are so many good things to say! They are an incredible team of professionals who maintain personal contact with their clients and strictly deliver on their promises. We have been working with them for a long time and have successfully completed hundreds of orders so far. They answer your emails almost instantly. Their automated system works flawlessly, and they deliver packages to our customers on time. As for their product range, we believe there is no other supplier in the world that offers so many thousands of fashion items, all of which can be added to your online store with the click of a button. The subscription fee is nothing compared to the revenue your company will generate when working with them. We highly recommend BrandsGateway!
The Brands Gateway team is very polite, respectful, supportive, collaborative and helpful. The Team and in particular, Emilijia, understands the BG business very well which enables her and the team to advise and support immediately on any request. Brands Gateway have a very good exposure to luxury brands. Thank you
I’ve been using BrandsGateway-Fashion Dropship for a few months now to integrate their products into my Shopify store. The app itself runs smoothly and does what it promises. There has definitely been a learning curve, and I’m still figuring things out, but the support team has been quick to respond and genuinely helpful along the way. I also appreciate that our feedback and ideas are listened to and taken seriously. Overall, I’m glad to have found BrandsGateway and look forward to growing our shop with them as a partner.
I have been with BrandsGateway for a while now, the service is impeccable, the products are amazing, the selection breathtaking, giving my store (ACCEXO) access to 20+ thousands of luxury fashion items that are certified genuine. We have not had a single product that we acquired through BG returned to us due to quality. This allows us to give our own customers a 1-Year Authenticity guarantee. Shipping is fast usually via DHL, with 100% tracking! Of course there has been a few minor glitches of late--like a handful of products not showing up with images or descriptions, but that's rare and we know from the CEO that the app is being updated behind the scenes to give us even more control and value. With BG you have white-glove support, 1-on-1 brainstorming and support meetings with their staff to help you. You also get periodic webinars with the CEO. And as your business grows, you can even have events with them at their offices in Europe. With BG, you're seen. They know you.