We're new to shopify, not to shipping products so we were definitely struggling to get the calculations correct. A few minutes with Boxify and their support folks and we were dialed in exactly where we needed to be. I look forward to learning more and using this app!!
Boxify
Review summary
146 reviews on the listingLast 30 days
2 new reviews
▲ 0.2 vs. all-time
Recent reviews
20 most recentI cannot express how grateful I am for Boxify and Dave with all of his help. Its refreshing to have the level of customer service. By far my best experience with any app or IT issues. Dave stands by his product and does a wonderful job explaining how it works. He spent time on the phone walking me through every step. Other companies should look to Boxify on how to do business.
This app is really easy to use !
Boxify is amazing! Sometimes customers order several different items at once and Boxify's box packing feature tells us which shipping box to use - this information is usable by our shipping software for filters or automation rules. This has saved us so much time on our fulfillment. Additionally, Boxify allows us to generate different shipping rates to provide our customers more options - this has been especially helpful for the Holidays. Dave is very responsive and always available to answer questions or look into something. I would definitely recommend this app!
Boxify has really helped our business! Not only does this app provide us with a great shipping solution, but also offers amazing customer service. We always receive lightning-fast responses from their team, who offers detailed, and helpful suggestions to resolve any problems we may have. Sometimes they even know more than Shopify reps themselves!
Boxify has really helped our business! Not only does this app provide us with a great shipping solution, but also offers amazing customer service. We always receive lightning-fast responses from their team, who offers detailed, and helpful suggestions to resolve any problems we may have. Sometimes they even know more than Shopify reps themselves!
I recently had an experience with the customer service team of Boxify and I was thoroughly impressed. The team(Dave I contacted) was not only responsive and efficient but also incredibly patient and understanding of my concerns. They went above and beyond to ensure that my issue was resolved promptly and satisfactorily. It's rare to encounter such a dedicated and helpful service team. Their professionalism and kindness genuinely enhanced my experience with the app. Highly recommend Boxify for their outstanding customer support!
Can't say enough good words about this app. We couldn't have accurate shipping rates without it.
Straightforward and easy to use. Very responsive support.
Were a growing biz/store so overhead is everything right now and paid apps are not the norm for us yet. But we are paying for and using with success Boxify. It has helped us do exactly what we needed for our business and for our customers. The support has been very good and each question has been answered very timely and I even got a phone call at my request. Well done!
Product works as they say it does and their customer support responds very quickly. We love this product and the team behind it.
We offer products that range in size from 1 inch in length up to 90 inches so providing customers with shipping estimates based on one size box does not work! Boxify is a great app and is very intuitive and helps provide accurate shipping quotes for our customers. Dave is super knowledgeable and helpful and responds to questions right away. Highly recommend this app!!
I love Boxify! We ship all over the world and this app helps SO much with quick shipping calculations. It has significantly cut down on the time we spend looking up shipping costs for our customers. Whenever there is an issue, the support team responds back within minutes and the problem is solved. And, don't get me wrong, the problems are not with the app, but stuff on our end that we didn't input correctly. The Boxify folks take the time to look at all big picture and can spot our errors. Thanks guys!
This is a great app! Dave is quick to respond to questions also! Well supported when setting it up or with any questions.
I haven't had a flash sale yet since installing this app, however one thing I can tell you is that in tests it does seem to calculate shipping prices more accurately and most importantly, they were a much bigger help than Shopify support has been lately unfortunately. The suggestions by the Boxify rep solved my issue and I didn't have to deal with that much back and forth.
Boxify has been an incredible addition to our Shopify ecommerce site! Our product line consists of 14 products varying greatly in size, shape, and weight. Before incorporating Boxify, the calculated shipping rates our customers were getting at checkout were wildly inaccurate. Now that we have Boxify up and running both our customer and our company are saving money, AND our 3PL appreciates being told exactly which size box to use so there is no guess-work. The support staff at Boxify is responsive and so super helpful. I highly highly recommend this App!
Our store has a big inventory of different shaped items. Boxify has been the perfect solution to our shipping dilemma. Customer service has been amazing, very prompt and helpful.
Absolutely love Boxify and their fantastic support! Dave goes above and beyond to answer questions and help solve any issues you might run into while using the app.
I wish what Boxify is offering was native functionality in Shopify but I have to say the app has been working great for us so far and the customer service is absolutely great. Dave has helped me on several occasions (being new to the Shopify platform) and they always respond promptly.
This is an excellent product for getting accurate shipping quotes! I highly recommend it for anyone who isn't using a flat rate shipping model. Excellent customer service as well.