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Booking App by Webkul

by Webkul Software Pvt LtdDigital product · #69 in category
Tracking since Dec 3, 2025

Review summary

23 reviews on the listing
4.4★
5 ★
1983%
4 ★
14%
3 ★
00%
2 ★
00%
1 ★
313%

Last 30 days

3.1★

7 new reviews

▼ 1.3 vs. all-time

Recent reviews

20 most recent
★★★★★Let's play on the moonFrance · Oct 12, 2026

Definitely the best booking app in the shopify store. It has the best price/quality ratio and allowed me to add cancel and reschedule directly on my website without using a link within an email

★★★★★Canine Aqua SplashUnited Kingdom · Sep 19, 2026

I currently have a 90 email thread open with them trying to sort out issues. Honestly, the app conflicts with literally any app on the store. It took a week trying to get it to work on the shoptimized theme and I'm still having issues every day. The customer service is not the best. They tend to have to be explained things a lot. I have sent tons of traffic to a store that is glitchy as hell and ended up with double bookings. The booking button has gone missing on mobile and I'm sending traffic to it and they don't even get back to you with help to sort it out. I have been waiting for hours and sometimes days for responses. I literally could not have been more patient but I just can't go on like this anymore. I would definitely like a refund! They even try to pass the blame and have told me no one else is having problems with it. We build ecom stores on a daily basis and have done for years. With this app, we have had over 5 major issues across 2 themes and over 1 month of troubleshooting (I have literally spent days!!) Thanks booking app for totally costing me time and money! Update 9th July 19: They asked me to change my review and i spent an extra couple of weeks with them trying to get things working right. Getting loads of complaints from customers and we had to stop our store running until we solved the problem. We spoke to book that app and within 24 hours they did the whole thing for us and we were live again. They are without a doubt the best option. customer service was awsome.

★★★★★Borrow MineUnited States · Sep 19, 2026

Seems like it should be fine if it actually worked. I have been back and forth (mostly me following up 2-3 times) with their customer support and have still not had help nor is my issue resolved, it has now been almost 2 months. I eventually hired a developer to look into it and see if the coding or console errors and have been told it is an issue with the App itself and the App developer needs to fix it. If you are reading (Webkul Booking App) this please help me!!!!

★★★★★Kaffeemacher DeutschlandGermany · Sep 19, 2026

Nutzen die App erst seit kurzem, sind bisher aber zufrieden mit Implementation und Support. Wir wickeln darüber Kursbuchungen ab.

★★★★★MCA Jewel SkillsCanada · Sep 19, 2026

The app itself is a really good product. Takes quite a bit of tweaking the settings but performs really well. The missing star is due to the excess seller support required when integrated into the marketplace app. To be fair, the support team provides 5 star service.

★★★★★Couture EncoreUnited States · Sep 19, 2026

No free plan and asking for PII

★★★★★Vintage Market WholesaleFrance · Sep 19, 2026

30 étoiles pour l'équipe de Webkul qui nous accordez 3 heures de leur temps pour nous faire un travail de spécialites. Merci à eux ! L'application est super adaptée à la fonction d'une marketplace. Merci à toute l'équipe pour votre patience et votre expertise Bravo

★★★★★rvbazaarIndia · Sep 9, 2026

★★★★★VersaillesticketsFrance · Aug 23, 2026

Super nice app and support team really helpful !

★★★★★Studio Cycle Maglia RosaCanada · Aug 23, 2026

At first, it's take some time to get used with the configuration in order to build different types of product but once you know how the features and how to build your product, it's pretty easy to use. You can do pretty much all kind of product booking. Customer support is fast and efficient. I used another Webkul app in the past with another ecommerce platform and their app was also very efficient and robust. Highly recommended. Thanks guys!

★★★★★Kitchen SwitchenUnited States · Aug 23, 2026

Feature rich app and customer service is top notch! 100% would recommend webkul apps. Best for building marketplace of shopify!

★★★★★zenda MarketplaceUnited Arab Emirates · Aug 23, 2026

Excellent support, very quick and efficient. Good functionality of the tool, it could be more intuitive but the support team covers that.

★★★★★InnovationCafeQatar · Aug 23, 2026

It fantastic App and Support team.. within a couple of minutes, they install the codes and make it ready to use.

★★★★★Prédiré Paris CanadaCanada · Aug 23, 2026

Good support, comfortable app. Set up the form and recommendation through the app. Additionally they can make everything in the design on the site

★★★★★ElektroAustralia · Aug 23, 2026

Great support! Fast and reliable! Live chat is the best! Got to talk to them directly instead of email! Problems solved. :) Great Team! :)

★★★★★GrittelUnited States · Aug 23, 2026

Ayush Kansal. Thank you for your help. Webkul support is professional and very helpful.I am very appropriated.

★★★★★The Capital DistillerySouth Africa · Aug 23, 2026

Very good app. Meets my needs and support is excellent, even after hours. Very flexible and customised. Highly recommend

★★★★★BZ Tent RentalsUnited States · Aug 23, 2026

I use this app to run multiple different businesses tracking and booking software and it’s a breeze to integrate into the website and in the very rare occasion where I have an issue, the help team and technical team is very quick to guide me or help fix it themselves i highly recommend them for any website needing a calendar integration

★★★★★Mikael GRAMFORTFrance · Aug 23, 2026

Great The application works very well and the customer service and top . I had small installation problems and they helped me a lot

★★★★★Cafe Southside - Streams ResourceUnited States · Aug 23, 2026

Excellent App - we have been looking for this for some time. And it meets all our needs. However, most importantly the customer service is stellar and the assistance we needed to quickly learn and clarify what we needed to do to ensure our ability to create customer experience.

Review locations

Top countries by review count
United States
730.4%
France
417.4%
Canada
417.4%
India
14.3%
Germany
14.3%
Australia
14.3%
South Africa
14.3%
United Kingdom
14.3%
Slovenia
14.3%
Qatar
14.3%