Bold Subscriptions App

Bold has been a solid part of our ecomm stack. Appreciate the solid support, especially from Daniel, Chintak and Bhumi.

So far I am very impressed with the plugin and the support that is offered is great at helping along the way with any functionality bugs. Both Nirav and Guri have been very helpful and quick to react to my support tickets and getting the issues dealt with quickly.

We use version 1 on 2 other sites, initially installed version 1 on this site and converted to version 2. Good app but very basic as an initial launch. The payment integration into standard Shopify and the use of standard Shopify discount codes in v2.0 is the big plus for this app. Unfortunately, version 2 is really lacking a lot of functionality. Both basic and complex. Hopefully, the team at Bold can add some functionality soon. Pros Fast and clean widget Great integration into Shopify products Supports Shopify discount codes Uses Shopify standard payment gateway and other features such as cancellation etc. A product can be on more than one subscription group. Cons Lack of customisation except if you edit the code. No tagging. No Convertible subscriptions No Build a box subscriptions

Hi, guys just wanted to know if the subscriptions ( for a customer of my website) recur automatically? and also how is the cancellation process once a person is subscribed to my website? Thanks

Setup for the app is very easy and had no trouble at all implementing. I have a few questions on for specific things and was helped by Cody almost instantly and provided me an answer right away! Highly recommend.

I was very weary at first to do the chat support, but Clifford did an amazing job in guiding me through the Bold Subscription process. He was very efficient, polite, and the process was very seamless. I appreciate him and thank you Bold!

I spoke with Priyanka & Gagandeep at customer support who really helped out speedily and with care. Customer service is great! This is one of the main reasons I like Bold Subscriptions!

Simran was absolutely AMAZING!! Came right in and, within 15-mintues, had my whole problem solved in an almost effortless (on my end) way! I couldn't be happier. Simran is a STAR!!!! Thank youuuuuu a million :)

Usman has been very helpful, twice. The app is now set up; I'll have more feedback about the app within one month.

So far this app has been great for our store. I needed some help up front to get it installed on our third-party theme, but once installed it's been working just like it said it would. It can take some work to style like you need it, but overall it does the trick!

Amazing!!! Could not be any happier with how my situation was handled!! Guarav was so patient and kind & walked me through everything!! Thank you so much!!!❤❤

FYI this app doesn't automatically integrates with Streamline theme(from Shopify) but I contacted the support. In my experience support was better via email than chat and Rushit directed my ticket to the developer team and they installed all the code I think in a day. I am also currently dealing with some specific issues we need to set up in the app so the support has been great. As soon as we are using the app in the shop will update how it works but for now very happy with the service.

Simran did a great job for us! Thanks again! Simran a fait un travail exceptionel ! Merci encore !!!

I used this app to help me set up subscription options on my website. The tech team helped me out within 24 hours of reaching out.

Priyanka was extremly patient and quick to resolve my issue. Great customer service two thumbs up! Thank you again!!!

I found the app very easy to install and configure. I am looking forward to seeing how it works. I had a small technical issue and Aryan answered me right away and took care of it. Thank you so much!

Great customer service! I would only add that it would be immensely helpful to add a feature that limits the amount of subscribers allowed - this feature would help with small-batch-style companies that supply only limited quantities of their product.

Note: As far as I checked, Shopify Plus account requires to translate English text into local languages in a user account page and subscription management page of V2. We are thinking it is a critical problem and asked both Shopify and Bold support team to fix it. I installed the app and set it up to offer subscription option to our user, mainly Japanese. They have a good localization support page and when I had problems, the online chat support teams help me out timely and kindly.

We have had a bad experience with this app. A glitch in their system resulted in their subscription service promising our customers $0 orders. Use this service at your own risk if you want to be out thousands of dollars.

Customer service was excellent. Gagandeep helped us really fast with our automatic installation process.