This not just an APP you have a TEAM driven to help your business succeed. They did a huge amount of "back end" work in our Google account & within 2 weeks the results started rolling.
Blend AI
Review summary
75 reviews on the listingLast 30 days
38 new reviews
▼ 0.5 vs. all-time
Recent reviews
20 most recentUsing this app has enabled me to considerably grow my online business. I received a lot of support when setting everything up and Angel has been great to deal with. Hands down one of the best business decisions I have made.
We installed this tool and we really wanted to work with them. We had bad experiences with other agencies in the past, so I hoped that Blend would meet our needs. They set up 2 Google Ads campaigns and the problems started ... 1. Google Shopping - almost $ 4 per click. Pretty expensive, isn't it? 2. Product Feed - They could not work with our product feed because they advertised the wrong product price when we launched "SALE". So obviously we couldn't beat up our competitors. The difference was about 30%. 3. Call - I am so busy running 2 companies in 2 countries and studying my master at UNI. I also prefer to be contacted via email rather than 1h call and keep everything in a written form. Then people can't lie, they forgot something or didn't say etc. Because I refused to have a call with them and wasted 1h while all these issues could be sorted out via email, they just cancelled our contract. Because of a call? While we have been running Ads for 2 weeks? That could be managed much sooner. 4. Updates - All of these issues should be resolved before running any campaign. So we burned the money for nothing. Why didn't they come to us earlier, there were problems with our campaigns? Nobody cared. It seems like. 5. Contacts - Everything they asked we did in a minute. They emailed us what should be done from our side and we did it in a minute. Once they cancelled our contract nobody contacted us back.
great app and personalised amazing service - highly recommended compared to agencies this app will save you alot money and deliver great roi
Flakey and won't install - Throws security errors from your Google Adwords account. Contacted the developer a fews days ago - not response. Shopify really should do a better job of vetting these apps. Very suspicious and clearly not ready to launch this app - beware!
Great and easy-to-use app. Helped us to increase store sales. Great team with regular monthly follow-up.
Dealing with the blend team for a few months. Very friendly and skilled team with regular follow-up with the sales figures and suggestions to improve it. Will definitely recommend this.
The return on ad spend is way to low to justify the exorbitant monthly commission rate of 10%. The app and its team deliver very little value over a free product feed app . Customer service was good in the beginning but quickly fades into the distance after the first month or so.
I've been using Blend for over 2 years .. first with my WooCommerce store and now with Shopify after migrating my store. I can't speak highly enough of Blend. It has helped do what so many other people and agencies could not - and the team are always available to help with any questions. Highly recommend it to any ecommerce store that is looking to grow or scale even bigger!
What an amazing piece of software. It helped us tremendously in building our online presence for our store. If you lack the know how of advertising on-line and don't quite have the budget for an agency, this is definitely a must. One can start with a small budget and still get good returns. We even had to scale back our budget a bit, as there was so much demand for what we were doing. Galina and her team are great to work with. Very helpful and always willing to make suggestions on suitable content for Ads.
This app is absolutely insane! I have advertised with Facebook since it started, doing it all myself without even making a sale. Then I was contacted by BlendAI and was immediately interested, but also thought it was too good to be true - How wrong I was! Since using BlendAI (7 Months ago) I am making sales from my ads and my revenue has quadrupled which is unbelievable as I never though ads actually made money until I started using this amazing app. Even if you don't have a budget for advertising you can start with a minimal amount and scale your budget up or down when needed, and you can also expand your reach international and on several different platforms. If you are thinking of getting an agency to manage your ads, I'd suggest trying this app first, as no agency I've had in the past has been able to do what BlendAI has done for my business. I highly recommend this app especially if you have had no luck with expensive agencies, advertising yourself, or are like me and just can't work it out completely. The team a BlendAI are also there to answer all your questions and guide you through the set and process.
Blend has been a game-changer for us, with especially strong and growing roas on ads from our product feeds across Google and Meta in particular. The Team have been hyper-responsive since day one and I am v grateful also for the sophisticated technical inputs and AI-assisted optimisations. Where previously we relied on expensive agencies who made little impact beyond reciting a monthly performance report, we're now able to use that same money towards our advertising, and to spend more again because we're running profitable campaigns.
The app says it has a Usage fee + 10% of ad spend, but after making you waste a lot of time connecting the pixels, it forces you to install Pulse. There's a 30-day Pulse trial with a cost of $99 monthly, and another called Blend AI with a cost of $150 + 10% of your Ad Spend monthly. People, don't waste your time, it's misleading advertising on Shopify, I do not recommend it, you cannot trust liars.
TERRIBLE EXPERIENCE. Joined Blend extremely excited with their salesperson describing their platform as an AI tool more powerful than Metas algorithm. I joined, my old adds went off and sales completely stopped. It was a week of no sales for our store losing thousands in revenue. Their uncaring staff finally notified me AFTER 1 WEEK it wasn't set up correctly. You have to connect your Shopify store, google analytics ect, for what reason I'm not sure. They say you need a few months to see positive results. My store already has a lot of data and I assumed Blend would leverage that data. NOT the case, they told me it has to make its own data, so you are almost starting from scratch again when you join blend. After around 10 days of paying for a monthly subscription to blend, I decided enough is enough and told them I want out, they didnt have to refund for the month but I want no more charges. I left them and have been doing great back using Meta and Google again (nothing will beat doing your adds directly on those platforms) (you will also get much better results using an agency if you don't know how to run adds. Today ( 1 month later) I have received a random charge from Blend after they already took my money for the month before. They have cost our store. We deleted the shopify app as soon as we left them. SHOPIFY - PLEASE DO SOMETHING ABOUT THIS COMPANY RIPPING SHOPIFY STORE OWNERS OFF. Once the app is deleted there should be no more charges, it is ridiculous that Shopify promotes a company like this in their app store. Everyone reading this review and considering this company, this app might seem easy and convenient, but your SALES WILL SUFFER. Look elsewhere guys.
Excellent, highly recommend Thiago and the Blend AI app. I like being able to upload my own creative and check up on the ROAS in real time rather than having to rely on an external agency. Thiago was a great help running me through how it all worked and was always on hand to answer any questions or help optimise my ads. I started with Meta ads and have just transitioned my Google PPC ads to Blend from a digital agency.
Our experience with Blend was incredibly poor. After trialling it across 2 of our businesses, we saw our sales plummet and our ad spend quadruple. Our short trial of blend cost us over $10K in advertising spend and blend fees. When we cancelled the accounts, Blend continued to bill us to the point we had to advise our bank to block their charges. We requested a refund of the platform fees we were charged by Blend, however they refused to even respond to this request.
Terrible experience. Sales plummeted and our ad spend went very high after we onboarded with Blend. We ended up cancelling due to the poor ROAS. After we cancelled, Blend continued to charge us for their platform and 10% of our adwords spend, even though we weren't using their platform. When we disputed it with Blend, the owner refused to refund us. We had to get our bank to block them from charging. Would not recommend.
Outstanding support! This app is incredibly user-friendly, and I've noticed a clear boost in sales since I started using it. Highly recommend!
We've been running Blend for around a year now and have averaged 11x ROAS on our ad spend. To be totally honest, I was concerned in the early days, but with guidance from the Blend team and doing our own research, I'm happy with how it's progressing. We're preparing to run more ads currently and hope that we will continue to see the ROAS (if not better) that we've been achieving.
Has promise but is poor. Its most certainly is NOT automated and requires significant input. Also full ad customization isn't available. Avoid