Our experience with Bitespeed has been nothing short of excellent. The onboarding process was smooth and well-structured, with Rohan ensuring that every step was clear and easy to follow. His guidance made it effortless for our team to get started without any roadblocks. What we appreciate most about Bitespeed is how user-friendly the platform is. The clean and intuitive design means that even new team members can quickly adapt and start using it effectively. This ease of use has allowed us to focus more on strategy rather than struggling with setup or navigation.
B: WhatsApp, Voice, SMS & Chat
Review summary
407 reviews on the listingLast 30 days
29 new reviews
▼ 0.1 vs. all-time
Recent reviews
20 most recentWe have been using Bitespeed for over a year now and pretty happy with the uplift in revenue from Journey campaigns and especially Broadcast campaigns. Overall we are getting a 3X return on the messaging+platform cost. The support team is also very agile.
We’ve had a good experience using BiteSpeed for our Shopify store. The platform helps us streamline customer communication, improve engagement, and manage customer interactions more efficiently. The team has been supportive, and the overall experience has been smooth. It’s a useful tool for brands looking to improve customer engagement and drive more conversions. Would recommend it to other Shopify merchants!
Highly effective platform with smooth automation flows that make abandoned cart recovery incredibly easy.
The onboarding experience has been great and smooth. Really nice utility for the website
Migrating to Bitespeed has been a huge benefit for us as a brand. With WhatsApp marketing, AI calls, and other features under one umbrella, tracking data became much more streamlined and, in turn, helped us achieve better results. Features like integrating AI calls as follow-ups with broadcasts and other features have helped us tap into a new pool of customers and improve their overall journey. Our account manager, Veena, has been extremely helpful, especially in terms of strategies, following up with us constantly until the task is done in an effective way. Overall, Bitespeed has made our task easier and improved our retention marketing.
The platform features and customer support are outstanding. Cyrus, in particular, was instrumental in resolving my requests swiftly and efficiently.
We had a great experience with the bitespeed support team. A special shout-out to Payal for being so helpful, patient, and responsive throughout the process. She went out of her way to assist us and made everything much easier. Really appreciate the quick support and personal attention. Thank you, Payal, for the wonderful help! Highly recommended.
Great help with some installing issues. Super support. Would definitely recommend this app! Thanks buddy.
The app is very good for whatsapp marketing and customer retention. They have also started AI calling which is showing a good improvement in numbers
I switched away from BiteSpeed a few months ago because of their poor customer support, but they are still deducting usage fees from me every month. Despite no longer using their service, I’m continuing to be charged. The whole experience has been extremely frustrating. Very disappointing service and customer support. I would strongly recommend checking your billing carefully before using this app.
Our experience with BiteSpeed has been very good. The platform has genuinely helped with remarketing and scaling, while being extremely easy and loaded with useful templates to use. Special thanks to Ojasva Mahala for always being responsive and supportive whenever needed. Among the many remarketing platforms available, BiteSpeed certainly stands out.
Great features and customer support offered by the BiteSpeed team, helping businesses automate and optimise an increasingly relevant marketing channel.
We have been actively using AI voice calls for checkout and have seen increase in conversion rate. Highly recommended. Kaushambhi is very helpful, she guides us with what are the best practices and how to navigate.
The Bitespeed team has been incredibly supportive in helping us resolve issues and making sure we get the most out of their services. A special shoutout to Ojasva for always being available and quick to help whenever we need assistance.
We’ve been using BiteSpeed for our WhatsApp marketing and customer engagement, and overall, it has been a really smooth experience. The platform is easy to use, the journey setup is quite straightforward, and it makes it much easier to reach customers with targeted campaigns. The automation and segmentation features have been particularly useful for us, and we’ve been able to run campaigns, track results and understand customer engagement better. The team is also responsive and helpful whenever we need assistance. Overall, BiteSpeed has been a great addition to our Shopify stack and has made WhatsApp marketing much more organised and effective for us.
We’ve had a really good experience with BiteSpeed, especially with the support and guidance from their team. A special mention to Anees, who has been very helpful and responsive throughout
BiteSpeed has turned WhatsApp into one of our most profitable channels, driving consistent sales through automated cart recovery and targeted campaigns. A special shoutout to our account manager, Kaushambi—she’s been exceptional! Always prompt, strategic, and hands-on whenever we need support. Highly recommended for any brand looking to scale!
Great Customer support and proactively helping in increasing RoI.
Some partnerships just work - and Bitespeed is one of them. What I really love is how they keep bringing in new features with real, practical use cases. It’s never just “new features for the sake of it” - they actually make you think, “Oh, this can really help us!” But what truly stands out is their customer support. When things get messy, urgent, or just plain difficult, they’re always there to support us. And a special shoutout to Payal, our Account Manager. She’s the sweetest to work with and someone I know I can depend on when things get challenging. Great product + great people + a team that actually shows up when you need them. That’s Bitespeed.