SASO

BetterDocs FAQ Knowledge Base

by Storeware✓ Built for ShopifyPage builder · #36 in category
Tracking since Dec 3, 2025

Review summary

51 reviews on the listing
4.9★
5 ★
4996%
4 ★
00%
3 ★
12%
2 ★
12%
1 ★
00%

Last 30 days

5.0★

2 new reviews

▲ 0.1 vs. all-time

Recent reviews

20 most recent
★★★★★N E W E A R T H I N N O V A T I O N SUnited States · Oct 16, 2026

Another quick fix by the BetterDocs team. After the upgrade my icons were broken. The issue was quickly resolved within minutes. Thanks Nicole for the follow up.

★★★★★Remlagret.seSweden · Oct 6, 2026

Good app, and good support they always answer quick and helped me fast with my recent problem, no problems highly recommend this!

★★★★★HYGINOVAHong Kong SAR · Sep 14, 2026

Wonderful customer service and helpful dev team! This is by far the best Knowledge Base/Documentation app I've ever seen.

★★★★★Cherry Tree Wellness CoUnited States · Sep 14, 2026

Great app with a great support team. Thank you so much team

★★★★★NETGEAR Store (HK)Hong Kong SAR · Sep 5, 2026

Great support !!

★★★★★Werner Design & BeschriftungGermany · Sep 2, 2026

EIne Sehr Gute App und ein sehr freundlicher Support. Der einen sehr schnell hilft.

★★★★★FlexfilmUnited States · Aug 24, 2026

So far so good! Works really well and support is happy to jump in and help.

★★★★★DualoptikGermany · Aug 23, 2026

Die Einarbeitung in die App ist komplex, vor allem die Einstellungen des Designs. Dafür hat man viele Optionen + eigenes CSS. Wenn man alles eingerichtet hat und sich um die FAQs kümmern will klappt das schnell und effizient. Das Beste ist aber der Support, ich habe immer live Antwort erhalten und diese war immer 100% zufriedenstellend.

★★★★★CranberryIndia · Aug 23, 2026

BetterDocs is a great app! It helped us build our health knowledge base seamlessly. Also, must say the customer support is super helpful! They respond within seconds and resolve our queries promptly.

★★★★★Kanguru SolutionsUnited States · Aug 23, 2026

★★★★★Hobbyboutique MoniqueNetherlands · Aug 23, 2026

Good app. Verify good service to make some changes in the design. Time to add all the FAQ

★★★★★ZureAustralia · Aug 23, 2026

This app is useful, and the support team is very helpful as well

★★★★★Eleven Eleven CollectionsUnited States · Aug 23, 2026

Love this app and customer service!!

★★★★★behnacsonlinestoreUnited States · Aug 23, 2026

★★★★★NAC Supply, Inc.United States · Aug 23, 2026

I had a call with Invinzor to get familiar with the app. He was very helpful, I now have a path to get started with Better Docs. Looks like it will be a good app for what we need.

★★★★★BellezeUnited States · Aug 23, 2026

Good

★★★★★Boxtronik-ShopGermany · Aug 23, 2026

After encountering a problem with the editor's display, I contacted support via the conversation tool. We were able to narrow down and resolve the issue in several steps. The tool that allowed support direct access to my installation was extremely helpful. This is what I call good support!

★★★★★Vintage VisualEstonia · Aug 23, 2026

I needed to set up a knowledge base or a Wiki and this app is the best one I found for my usecase. The design part of the app is a bit lacking on features, but this is very well covered by the support team. If you're having any problems just reach out to support!

★★★★★InstruArtesArgentina · Aug 23, 2026

I couldn’t be happier with the support I received! The team was responsive and efficient, resolving my issue in no time. They guided me step-by-step until everything was fixed. Thank you very much to Patricia, Michelle and Santos. Bravoo!.

★★★★★SRSLY HealthUnited Kingdom · Aug 23, 2026

WOW! This app is fast and comprehensive, so much more than an FAQ bank. The support is something else too. Worth it 100 times over. Thanks team!

Review locations

Top countries by review count
United States
1835.3%
United Kingdom
611.8%
Germany
47.8%
Hong Kong SAR
47.8%
Netherlands
23.9%
Canada
23.9%
India
23.9%
Australia
23.9%
Japan
12.0%
Estonia
12.0%