SASO

BestChat: AI Chatbot+Live Chat

by BestChatMarketing - Other · #35 in category
Tracking since Dec 3, 2025

Review summary

141 reviews on the listing
4.8★
5 ★
12589%
4 ★
75%
3 ★
64%
2 ★
21%
1 ★
11%

Last 30 days

4.8★

138 new reviews

▬ in line with all-time

Recent reviews

20 most recent
★★★★★广东汤Canada · Oct 6, 2026

I like that the subscription is free. It's easy to implement. It has an extension. It's easy to maintain the content. It's user friendly. It has a great support.

★★★★★lifetimesupportChina · Oct 6, 2026

Very neat app, just started this week, simple but steady for now, and it’s totally free. Besides the support is great, Amanda helped a lot with the installment.

★★★★★keenkayexcavatorChina · Oct 6, 2026

I like it so much with WhatsApp integrations, it helps me a lot. Recommended App!The UI interface is clear.

★★★★★RoiskinChina · Oct 6, 2026

So far so good, I'm happy with the chat function as it's truly unlimited chats. It works well on my website, and almost no effect on website loading time, which is very crucial.

★★★★★NFDVapesUnited States · Oct 6, 2026

Would recommend. Shocking how it's free with all the incredible features. If you're looking for a live chat function I would 100% go with BestChat.

★★★★★XSPACECUPChina · Oct 6, 2026

Nice chat box app ,support multi communication method and allow you to track more detail of the visitor .Last but not least ,they have a helpful support team .

★★★★★MiladyChina · Oct 6, 2026

A very good app. It works perfectly in my store. It's design fits my needs perfectly. It brings a lot of orders to my store

★★★★★JYDOLL - China's Safest Silicone Doll Brand | NA Marketing DivisionCanada · Oct 6, 2026

I recently started using BestChat Live Chat Chatbot and I am blown away by its functionality. As a business owner, it's important for me to have a chatbot that can provide seamless 1-to-1 customer service, especially for my customers who speak Chinese. BestChat offers a fully Chinese-operated backend that allows me to connect with my customers in simplified or traditional Chinese, making it easy for me to expand my business into new markets. One of the best things about BestChat is the real-time tracking of customer browsing behavior. It allows me to stay ahead of potential customer inquiries and have pre-set Q&A that can be easily customized. Plus, with the weekly data report, I can analyze my chatbot's performance and identify areas for improvement. The BestChat chatbot is also available on both PC and mobile devices, allowing me to be connected with my customers at all times, even when I'm not at my desk. The customizable chat window lets me brand it to match my website's aesthetics and provide a fun, interactive experience for my customers. I also appreciate the festive chat icons available during holiday seasons to add a personal touch to my website. Most importantly, I want to highlight the exceptional customer service provided by the BestChat team. When I encountered some issues with the plugin, the team was quick to respond and provided the necessary support to resolve the problem. Their friendly and helpful approach is greatly appreciated and speaks volumes about the company's dedication to their customers. Overall, I highly recommend BestChat Live Chat Chatbot to any business owner looking for a reliable and effective chatbot solution to improve customer engagement and increase conversions.

★★★★★Cozy KidzSwitzerland · Oct 6, 2026

Bis jetzt funktionierts einwandfrei. Support antwortet schnell und ist sehr hilfreich. Hatte schon viele verschiedene Live Chat versucht aber Best Chat ist im moment tatsächlich das beste.

★★★★★ElektroniktradeSwitzerland · Oct 6, 2026

TOP Support 1A !!! VERY GOOD SUPPORT. Thank You Super i am happy Schnelle Antworten, man muss nicht lange Warten.

★★★★★ButterflyGarmentsItaly · Oct 6, 2026

Nice app, very personalizable and custom made to your own taste. You can add preset questions, fast answers; choose the chat style and you even have emoticons and (important) images upload. For someone who custom makes their products, having images upload in the chat is very important to choose materials and style of the upcoming personalized products with the customer. It is also very nice that it has a mobile app.

★★★★★瓷曦.DawnsPorcelainHong Kong SAR · Oct 6, 2026

The customer service is very polite, and the interface is quite user-friendly, making it very suitable for beginners to use! And it's currently still free too.

★★★★★Bellabarnett.FRFrance · Oct 6, 2026

产品设计的很全面,该有的功能都有,并且界面UI做的也很好,设置起来很简单,推荐给大家使用。现在还是免费的,希望后续可以推出一些多的AI回复的功能,方便使用。总之还是市面上一款比较好的产品,强烈推荐吧!!

★★★★★shopiqatKuwait · Oct 6, 2026

Fast App Easy to use Perfect I like the App and I recommend for all business owners to use this App

★★★★★fall-in&coJapan · Oct 6, 2026

软件和好用,售后服务也很好。会有客服不定时联系,问一下使用体验。手机下载了app软件,客人有咨询时,能第一时间收到通知。并且app软件上还能实时看到访客的登陆情况,非常的方便。有问题联系客服,也可以马上得到答复,之后还会继续使用,谢谢。

★★★★★Lilly + DashAustralia · Oct 6, 2026

Very useful App with great customer service. Highly recommended for any webpage. Easy to use and install, very customisable.

★★★★★FRISKY BUSINESS SGSingapore · Oct 6, 2026

I recently installed the BESTCHAT app on my Shopify store, and I am extremely happy with it. The app is easy to install and use, and it has helped me to improve customer engagement and boost sales. Rating: 5/5 stars

★★★★★Aether Health, London UK.United Kingdom · Oct 6, 2026

Simple live chat widget that's easy to install & customise & also link to messenger, instagram & whatsapp. Also has an automated chatbot feature. Excellent customer service. Just installed but will play around with it more.

★★★★★登偉生技顧問有限公司Taiwan · Oct 6, 2026

This program runs very smoothly on the website, the overall use is very smooth, and the customer service replies are also very fast and friendly.

★★★★★AOMUOChina · Oct 6, 2026

This software works well, customer service is responsive and problems are solved accurately and efficiently, this software can do a lot and is worth a try, but there is one thing I would like to improve, the ability to see messages from customers and reply directly, at the moment it is only an online chat function, I hope it will be added soon.

Review locations

Top countries by review count
United States
3827.0%
China
1611.3%
Australia
107.1%
Hong Kong SAR
107.1%
United Kingdom
85.7%
Italy
53.5%
Netherlands
42.8%
India
42.8%
Romania
42.8%
South Africa
42.8%