Focal Live Chat & Helpdesk

by Focal Software, IncChat

View on App Store

Tracking since Dec 3, 2025

Listing content

Currently live on the App Store

Name

Focal Live Chat & Helpdesk

Subtitle

Boost sales and support with integrated Live Chat and CRM

Introduction

Automate the live chat customer support in one place with Focal Helpdesk and Chat Widget

Details

Live Chat Support Dashboard for all your stores and social media channels like WhatsApp, Facebook, Line, SMS, Telegram, Emails and more. Streamline communication and resolve customer queries in real time in all in one Shopify stores helpdesk and live chat widget app. Automate repetitive tasks and save time with real time reporting and status updates of conversations. Manage all interactions from one dashboard. Empower your team, engage customers and elevate the shopping experience.

Pricing

1 plan

freeFree

Media

7 assets

Real time updates and reporting for all customers chat

One live chat support inbox for all your social inbox messages

Merchant can communicate and forward tasks as notes to members

Easily support your customers across multiple channels

Live chat with bot and agents for instant support

Swiftly manage multiple platforms in one dashboard

View the promotional video for Focal Live Chat & Helpdesk ↗

Developer

Focal Software, Inc5.0 ★ across all apps2 apps published

Focal ‑ Accounting & Inventory0 reviews