Beacon Fraud Prevention

That have been great to work with!

Useless - £1000 order was not marked as fraud, was 'successfully verified' and a chargeback is open.

Provided you get the settings correct for your needs then this is a really great app. The developers are super helpful and will work with you to get your settings right. They are very responsive and quickly fix any issues that arise. Those who have left negative reviews were probably running with the default settings. If you do not configure the settings you actually need then you cannot blame the app for working in a way you might not have expected. So, please ensure you configure it appropriately from the offset and reach out to the developers if there is anything you don't understand. We are very pleased with this app - we have not been running it for long and it has already helped us to prevent a fraudulent transaction.

We started using Beacon to help us police promo code abusers. We were seeing that people kept taking intro deals using new email addresses to continually purchase first-time starter packs. For this problem in particular it took a little time for Beacon to get enough data into their system, but it's really working well now. The most important thing I would highlight is that they are very receptive to feedback finetuning their app to help you get what you need.

Awesome app! We've had quite a bit of fraud over the years due to the type of products we sell and have used various apps but this is by far the best we've used! It gives you so much control over so many variables to accept orders or not. Even better is the customer service, they'll help you get things set up and customized for your store. Also so far it seems like they're actively working on new features in the background.

Beacon has been a great help to our store in cancelling fraudulent transactions. They're very attentive and very responsive to us whenever we send them a message. They keep us updated with the new features and they never fail to address our concerns. Kudos to Jason and the team!

Perfect for what we need, and the team has helped tremendously with customizing aspects and explaining things thoroughly. I am very happy with the app & support.

In the SMS authentication control panel section, I get the message "You need to update to version 2.0 or later." How do I update the app?

Fantastic app. We've been using Beacon Fraud Protection over a year and it helped our online shop from fraud orders. Support is very responsive and understand our enquires. Highly recommended!

We are extremely happy with Beacon and all of the support we have received. We highly recommend it based on not only value but the quality of the people behind it.

Great app and beyond exceptional customer service. I get immediate and INTELLIGENT responses to any support request. Thanks Beacon (and Jason!) you are protecting our store. It's much appreciated.

What an Amazing experience using this app and working with the support team! :-)

Beacon is very powerful and reliable. Client support is immediate and amazing. the best, do not hesitate to use.

This app has been absolutely critical for weeding out bad actors. The support is excellent. Easy to set up, powerful enough to grow with you. Saved us from spending needless time and funds to fight fraud.

Installed the app less than a week ago, settings interface ok. After an initial support meeting issue, Beacon rectified and we rescheduled! Otherwise, I wish it supports more than english and japanese, as I need french support but will try to workaround by hardcoding french in the UI.

Excellent communication and responsiveness from the developers! I ran into an issue with one of Beacon’s features and spoke with Jason, who was incredibly quick to not only investigate the issue, but also bring a potential feature improvement to his team. Feedback like this can often go unnoticed, but that certainly wasn’t the case here. Within just a few days, the feature was updated to better support our company’s workflow. It’s great to see a development team that genuinely listens to its users and acts on their feedback. Thank you Jason and all those who worked on the update!

We've been using this app for years now. It helped us detect early fraud, save money from chargebacks, and allowed us to verify customers seamlessly. Highly recommended!