Rewind Backups

I purchased this app an hour before I had a complete disaster and lost my entire website! It is possibly the greatest purchase and timing of anything I have ever bought.. Now I can sleep well and relax haha! Great customer service too. While thanks to the app all was resolved they were quick to offer their assistance.

I use the app to back up my shopify store in case disaster struck and i lost everything. For the price I,d say it is very worthwhile.

We pay monthly fees and no backups are made. Support does not give us an answer. We recommend using another app. Pagamos cuotas mensuales y no se hacen copias de seguridad. El soporte no nos da una respuesta. Te recomendamos que utilices otra aplicación. Wir zahlen monatlich Gebühren und es werden keine Sicherungen vorgenommen. Der Support gibt uns keine Antwort. Wir empfehlen ein anderes App zu verwenden.

The Rewind app was relatively easy to set up and is constantly working in the background. The support is very fast and helpful. Thanks!

Easy to install and good support. Great app!

efficient communication

Love this app. Makes backing up super easy. With over 400 products, this is very important to us. Thanks Rewind :)

We are a brick and mortar store primarily. We have thousands of products listed on our Shopify store. The issue is that online sales are a very small percentage of our sales. So spending must be scaled appropriately. We are overall pleased with Shopify and the list of plugins we are using. That being said, we find that the rates for Rewind are out of scale with the benefit of the service. It is the most expensive plugin we use, but not the most critical. We have to use the pro plan which is 39 USD/mth. Does storage really cost that much guys? No it doesn't. We will be suspending the service and waiting for a more affordable service that is surely to arrive. ie: We subscribe to one Terabyte of storage with Apple for only $3.99 a month. We would be be back in a flash if our plan dropped to less than $10/mth.

Instructions for use are not easy to find.

nice idea for backups but totally flawed in the fact that you cant download an offline copy of the backup. Anyone know whos has dealt with sensitive data over time that leaving your data and backups down to a system out of your hands is basic bad practice. Also the app is expensive at $5 every month, thats $60 per year or $300 over 5 years - a hell of alot more than very high quality software which is a time purchase. I do not agree with the ongoing payment system these apps suck you into - over time they end up costing a ridiculous amount of money for what you get. If offline backups were available and the app was a one time payment , would prob get 5 stars, until then its 2 stars.

Be aware of this app. I have subscribed with the Growth plan $5/month for a while. However it didn't notify me and just silently increased the fee to $49. Check your apps constantly to avoid extra changes.

I don't have very many products and signed up for the free plan. I don't know how it's possible that they are now charging me $ 8-month fee as saying I have 5000+ records when I don't even have a hundred products. Slimy, sneaky people. Distrust very much! Oh, and they have a no refund policy!

We use Quantity Breaks from Bold Commerce. Been using it for years. Products C500 to C599 and other products were added to Quantity Breaks because the Price Breaks had "Disappeared". Rewind destroyed all our additions to Quantity Breaks. If point of fact we have over 1100 products in Quantity Breaks. REWIND REMOVED Over Two Thirds of our products from the price grid we set up 3 to 4 years ago. Use Rewind at your own risk.

It backs up what it says it will. Easy to use. Support is great. I'm surprised Shopify don't have automatic backups, but luckily this app steps up to the plate.

Thank you very much for this app. Cant wait to use it on my new template. Very grateful for this one.

They charged me without asking me.I dont recommended!!!! this is not honest.I'm very angry!!!!!!!!!!

We've never had to use our backup but have a little peace of mind knowing that its there if ever needed.

I had a small hurdle with setting up the app but Annie from Rewind was so helpful and prompt and the issue was resolved quickly. Thank you Rewind! Bettina Sail Exchange

I just set this App up with Annie and it couldn't have been easier. Now fingers crossed nothing goes wrong and that I will never need it, lol! I do have all faith in Annie and the team, that my data is secure though.

I am using this app to automatically backup my site and so far all seems very good. I highly recommend this app.