We use this app to quote thermography and instrumentation equipment to B2B buyers, and the support team is the best feature in it. Quick replies, and follow-up that is both active and clear. I have dealt with software support that treats a ticket like a message in a bottle, so this was a pleasant surprise.
BSS B2B Request a Quote, Order
Review summary
195 reviews on the listingLast 30 days
122 new reviews
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Recent reviews
20 most recentGrace, Lena , Harry , all did a great job from a support perspective and the app works exactly as I wanted :)
We’ve had a great experience using the B2B Customer Portal app! The B2B features and modules have been very helpful in improving our workflow and making the ordering process smoother and more efficient for our customers. Ruby has been incredibly supportive, responsive, and professional throughout the process. Her willingness to help and find solutions really makes a difference. We truly appreciate her dedication and excellent service, and we highly recommend the app to any Shopify store looking for a reliable B2B solution!
Very simple to set up and use. No issues so far. Support have been helpful optimising the form around my theme of choice. Highly recommended
The customer support is responsive and knowledgable on the app, especially Audrey from the team. Would recommend this app for store that needs support for B2B workflow
Great customer support from the BSS team. They are responsive, helpful, and willing to work through questions and issues with us. When we’ve needed clarification or assistance with the B2B app, the team has provided clear guidance and followed up to help us move things forward. We really appreciate the ongoing support.
Great app which helped us to create product bundles very easily. Especially, the customer related tagging for pricing is a very good function for our purpose. In addition, the customer support of the developers of that app is insane: Especially, customer supporter Steph does it fast and competent! Thanks for that app!
The wholesale apps are perfect for my overly complicated situation. Its why I went with them. They took the time, as they (Steph is amazing) continue to do for me even now, many weeks after the fact as I'm still leaning on them to help me brainstorm and implement custom modifications they always figure out for me how to make work. Steph has somehow never grown impatient with me.. or wait. Never shown the impatience I assume she simply must be feeling by now dealing with me. Just accommodating. Always. Still. Still! Oh and apps work wonderfully too. If they cannot, they will make it so (Tuli). Thanks ya'll
Not the easiest app to use, but thanks to Steph I had the B2B portal done in 2 days. She has given me perfect support via email and I got all the functions I needed for the B2B orders!
B2B顧客向けのアプリを探しているときにトライアルで使用しましたが、結局、同社のB2B/Wholesale Solutionを導入しました。 Stephanie含めカスタマーサポートチームの対応は早く、とても丁寧でした。弊社のサイトの作りが少しユニークなところがあり、時間がかかりましたが、そのようなカスタマイズにも応じてくれました。とても感謝しています!!
Amazing app that helped us a lot with inquiries of our B2B customers. Speeds up the ordering process as it offers a simple product catalog (wholesaler does not have to click through the whole e-shop). The customer service is super fast and helpful (especially Jonas and Duong) - they implemented an extra button we needed within 10 minutes.
I use this app to set up quick order forms for my customers. The support from the Emma and the development team is fast and they were easy to work with.
Great customer service always helping, taking note of customer needs and mods, good features, doesn't seem to affect page speed,
Great so far and great customer service. One small issue implementing on our theme but Emma and the technician (Nguyen Dinh Khanh) fixed it right away.
So far my experiences with this app is really good. Especially because of the very helpful team, which has been a big help in setting up the everything according to my needs :) Thanks Jonas from support and Madu and Ly Tuan Linh from the tech team.
thanks to Emma and Minh Tri. good customer service. really good app which offers many options. i can only recommend this app. thanks to Emma and technician Minh Tri.
I used this app in combination with B2B wholesaler solution. The support team helped us to customize the portal. The design fits perfectly with our website. Furthermore, they assisted us throughout our project and was very reactive. Emma answered all my questions and accompanied me throughout the project!
Excellent App, seamless transitioning for net terms and aesthetically takes on your theme settings. Emma and Ly Tuan Linh were most helpful.
The App is unfortunately not the right for us, but really great was the support from Annie and the tech guy Duong Hoa.
i had a great support from emma and the technicians (Vu Phi Hung and Cuongnvm); they helped me to configure the app with the goal that i wanted to reach with the app and Emma has been every time very fast to answer me. great service and this app is perfect for a b2b shop. Ho avuto un grande supporto da emma e dai tecnici (Vu Phi Hung e Cuongnvm); mi hanno aiutato a configurare l'app con l'obiettivo che volevo raggiungere ed Emma è stata sempre molto veloce nel rispondermi alle problematiche che incontravo. ottimo servizio e questa app è perfetta per un negozio b2b. raccomandata a tutti.