SASO

Awairly: AI‑native helpdesk

by Thomas FromherzHelpdesk · #73 in category
Tracking since Oct 5, 2026

Listing content

Currently live on the App Store

Name

Awairly: AI‑native helpdesk

Subtitle

AI E-Mail customer support that actually does things.

Introduction

Awairly - the AI that doesn't just reply but takes real actions across your entire shop ecosystem.

Details

Awairly helps Shopify merchants handle repetitive customer emails without leaving their existing inbox workflow. It reads incoming support messages, pulls in Shopify order and customer context plus shipping updates, and drafts replies for common requests such as order status, address changes, and invoice questions. When a response needs review, Awairly sends it to an approval queue so you decide what gets sent.

Pricing

4 plans
freeFree
  • 50 handled cases per 30-day cycle
  • Upgrade at 50 cases; no overage
  • Awairly-assisted cases count once/cycle
monthly$49/mo
  • 200 handled cases per 30-day cycle
  • $0.60 per extra handled case
  • Awairly-assisted cases count once/cycle
monthly$99/mo
  • 450 handled cases per 30-day cycle
  • $0.40 per extra handled case
  • Awairly-assisted cases count once/cycle
monthly$229/mo
  • 1,500 handled cases per 30-day cycle
  • Above 1,500: contact us for custom plan
  • Awairly-assisted cases count once/cycle

Media

5 assets
Awairly - main featuresStats DashboardAwairly supports many integrationsMain inbox screenAwairly - main features

Developer

Thomas Fromherz5.0 ★ across all apps1 app published

No other apps from this developer are tracked.