Great App and great support! And it is really for free, that's great! Thank you for this helpfull App!
AfterShip Product Reviews
Review summary
778 reviews on the listingLast 30 days
51 new reviews
▼ 1.4 vs. all-time
Recent reviews
20 most recentGreat looking app with nice features. Ankush from support team was quick, helpful and very courteous. Too bad the name of the reviewer is not displayed in full. I will make it a perfect 5 stars as soon as they add the uncovered name feature to the app.
I use AliExpress for drop shipping. Reviews are essential for customer confidence. Automizely makes it easy to pull in reviews for each of my products. I can sort out bogus or irrelevant review or only pull reviews that have photos from satisfied customers. Excellent product. Recommended!!
New to this app but already love the quick and efficient customer service. I have already reached out needing assistance with some setup issues and they were quick to help.
I wanted to know how to install the app and the reviews properly, I contacted the support team and support staff "Shreyasi" was very prompt to guide me in downloading the reviews.
I used this app to help me with customer reviews, amazing app, I like how it gives you different styles
I would 100% recommend Automizely. Customer service is amazing and I am happy with everything the app is doing for my site. I have manage to gain and winback alot of customers using them. Thank you :)
all i can say about customer service is they are the best. they are more then fast. they are helpful. the best.
Great app, great support. A must have for every store. However, it would be nice if we could edit the request email sent to customers.
Installed this app to look at function and it sent off to all my customers without me even turning option on be carefull before you install. Contacted support and they told it was a complicated issue to resolve so no don't install if you want to review it as it doesn't apply to your rule if you turn off option to not send emails for review to customers it does anyway
I contacted support to sort an issue with review imports and displaying on my site. The agent Ravi was very helpful in sorting my issues and removing their branding. So fare great customer service
Absolutely horrible. It sent thousands of emails to every single customer we have ever had over the past six years asking for reviews of products they never even purchased. This was AFTER I had tried deleting the app and had even emailed them asking how to remove the app with no response. They finally got back to me days later with a super involved way to delete the subscription and then organization and then finally the account. They also didn't have a way to send any type of email saying "Sorry!" to the thousands of customers they sent erroneous emails to. This app it a NIGHTMARE!
We are not using the Ali Reviews part of the app but are using the request for reviews via email and will update review in a couple of days once we see if any unexpected behaviour occurs i.e. emails should only be sent to new customers not all historic ones. It would be useful if the reviews could be imported from Facebook, Google, etc.
This app has just about everything I need to run my business, the customer services is great too. There are alot of features I have yet to explore, but with the help of their staff, it is a breeze. i really think im gonna like this one. I like everything about this app, easy and helpful for the business
Haven't used the app yet had to contact the customer services team to disable the review limit and remove their logo watermark both of which are free features, I'm not sure why they were not enabled by default. Once done I'm then asked to leave a review, seems like an elaborate scheme to get 5-star reviews.
Very helpful customer service.Thanks. Very helpful customer service.Thanks.Very helpful customer service.Thanks.
Very helpful & easy to use app. I wish it was more customizable (more font options for pre-made emails & better able to sync with Shopify Themes). I love the way automizely is set up, though. Customer support is always super responsive and helpful. Just got the app so I have a lot to learn!! Will change to 5-stars if it works re: generating more reviews/business.
The app wouldn't upload my past reviews even using the correct format required. I even had a customer service person assist me and they couldn't figure it out. The app has the potential to be great, but a key feature wasn't working.
Stay away! Not only will they NOT ship out in 1-3 days as claimed but will do absolutely nothing to really look into your claims. If you need a refund, good luck, will not happen. I've had orders in limbo for over a week now and customer service is no help whatsoever. Never had half the issues I had with oberlo with these jokesters. If you value your customers and your time and money use another app.
I like this app a lot. It easily requests reviews via email to my customers. I find the ability to edit reviews helpful because I like to remove pictures from AliExpress reviews that shows the packaging because it doesn't match mine. Easy to use. Prompt response from customer service. The only reason I gave it 4 instead of 5 starts is because I lose the reviews that my customers actually give me if I remove the app. At this time, I am unaware of the functionality that would let me keep at least those reviews.