Was once good but is now lousy. They have reverted to using ai and it is impossible to talk to a human being. Their new page builder is a mind stuff which is made worse by their stupid ai. Their app is heavily integrated in to my website but I will look to disengage from them. Since they can not help me going forward, they will be left behind.
Review summary
546 reviews on the listingLast 30 days
42 new reviews
▼ 2.1 vs. all-time
Recent reviews
20 most recentYou should add new features in the styling option. Adding features like padding, margin, font size, font design will help us to use it.
It's good for image and text, however all the text has to be the same font size and color. Customer service was helpful and quick to respond. Overall it's a good app.
Great Page Builder, but for my needs a way to categorize the pages or put them in specific folders is missing. Besides that i would recommend this app!
Great App and friendly Service. Would be nice to see more features like change every image size and save single sections.
Deep from Automizely provides EXCELLENT SERVICE. It`s a good App. It´s solving some of my problems..
TERRIBLE. It was great until it wasn't. This app glitches and the customer service can't figure it out. I've gone to the length of unpublishing the work I created, deleted the app, and the app STILL shows up distorted on my clien'ts shop. Now, we can't launch on time because no one can figure out why the code still shows up. Furthermore, they will ask you to get into your Shopify to service this app, and that it's "needed" to have your login details, but when you tell them you'll make a limited profile with access only to your themes, they suddenly say accessing your account is not needed. What a joke. I wouldn't bother.
This app is great. I needed help with something and everything was done quick and easy. I recommend this app.
As a newcomer to the app, I found it to be quite impressive! The simplicity, helpful customer service, chat option, and the fact that it’s free have all contributed to the positive experience.
My customer support today was terrible, it was frustrating he kept telling me the same thing over and over again like he was just reading from a script, I already knew what he kept telling me. I asked what I thought was a simple enough question and he couldn't answer it. Took ages to respond too. Then someone completely different popped into the chat and told me he could help me build an about us page, which I did months ago. Not a happy customer today, feels like the customer service and support has gone rapidly downhill and more training is needed. The response from the app team below, showed up instantly after I reviewed, meaning they had not read my review it's an automated response when they receive a low rating, customer service has not been in touch and nothing has been escalated. This has annoyed me even further!
Update: Subash was very helpful and sorted my issue within minutes. Thank you very much for your assistance. Support antwortet sehr schnell und die Anfrage wird unproblematisch geklärt. Die Entfernung des Auomizely-Brandings hätte eigentlich gar nicht wieder erscheinen dürfen, aber bei kostenloser Nutzung von Automizely, ist dies schon einfach entfernt zu bekommen. Danke UPDATE! nach 3 Kontaktversuchen. war es endlich einem Support Mitarbeiter gelungen, das Branding von Automizely zu entfernen, nachdem es mit 2 vorherigen Mitarbeitern nicht geklappt hatte. Danke
I am developing our new company website and need an easy and great design app to customize our landing pages. I found this app with good feedbacks and give them a try. Customer Support is quick and informative.
Great app. Really easy app to use and the customer service is great if you ever have any questions about how it works. Would recommend.
Nice app, very easy to use. I wish there was more ability to customize, though. The buttons or fonts don't match my site. The team, especially Aditi are very helpful!
Happy with the results so far. The templates are easy to edit and good for use. Was happier by service provided by Pratikksha. She was patient and helpful.
So far this seems to be a pretty good option for customizing my shopify store pages for free. I want to include a lot of non-store content, like information about my non-online products and services, contact, etc. I have to rethink my layout plan because options are limited for design. For now this is a pretty quick and easy solution.
So far it has been good. For some reason I could not remove the powered by part after following their steps but the support member kindly took care of that for me. Nice and quick support!
Brilliant desing, only limitation, you can only show 20 products if you do not choose a specifc collection
I tried so hard not to give a low review but I'm truly done with the developers and the support. The app itself is basic and gets the job done until the bugs starts to show. And then the fun begins because their support team does not understand how the app works and keep asking you to clear cache. That's literally the only answer they give you to any issue. When we deleted the app and requested the developers to clean our theme files, they first said we can do it and sent us a guide, but we told them we are worried we delete something and break the theme so they said they did it according to them and removed everything. After 1 month and a bit we still see their code and files in our theme. We contacted support again and they asked us to clear cache!!! how can clearing cache remove theme files??!! it's been a week and they have not provided a clear response although we confirmed we need the files removed and every time we use their chat they repeat themselves and don't understand the issue. I do NOT recommend this app to anyone.
What a deception! This App is not free at all. I used this app for some time and now, after a few weeks, I get an email that they put this app in the paid category! They now offer me the Pro plan!