ADU: Automatic Discounts

Very impressed. Great app that doesn't charge a fortune! I wish them success, well deserved. Thanks to Derek!!

This app is OK... pretty much the only app I could find that would do quantity discounts well without a crazy amount of install code. However, it has a couple major issues: 1) For quantity discounts, it will show the customers the discount at checkout but not on the cart page. This causes confusion with our customers as they are wondering why the discount isn't applied. 2) It shows the coupon code at checkout. This makes it very easy for someone to simply copy the code, change the qty in the cart, and checkout with a big discount. For instance, there is nothing that prevents someone from adding 5 items to their cart, getting the code, removing 4 items, pasting the code in the discount box, and checking out with the 5 qty discount with only 1 item. 3) The biggest issue: you can't offer qty discounts on multiple individual items. Shopify only allows one discount to be applied per transaction, so you can only have one discount applied. This prevents someone from getting discounts for multiple different items with tiered pricing. My hunch is that most of these issues are problems with the shopify platform, as all of these quantity discount apps seem to have the same limitations. Shopify needs to fix this.

It's stopped working and it's caused major issues midway through an ad campaign and now we have lots of angry customers who thought they were getting money off! The back office now displays 504 Gateway Time-out nginx/1.4.6 (Ubuntu) Not good.

They must delete low reviews. So complicated and convoluted to use. NO CUSTOMER SERVICE. I use other apps on Shopify and have expected a certain level of customer service. They have this stupid Slack forum where they leave your questions unanswered. The tutorials are lacking. I don't have time to watch a 20 minute video. Would prefer to have the steps written out. I hate this, it's worthless, and I will be deleting it promptly. It's sad that Shopify is so limited that these difficult to use apps for creating work arounds have to be use (because this app only helps your create a complicated work around to have different options to Shopify's simple and lacking built-in discount options, not a direct route to implement a discount.)

I don't understand what this app does that the default Shopify discounts app doesn't already do? I can get a shareable link with the discount applied already I'm willing to change my rating if presented compelling evidence

it works just perfect! never had an issue with it at all

This app is fabulous and my clients love the discount being automatically applied. One concern I have found is it doesn't always add the discount even if the cart total warrants it. I've had this happen 3 times already and after ensuring everything is still active on both the app and the coupon area, it seems to be an app mishap? I emailed the support and was referred to make an account and ask my question on some blog feed. Didn't like that at all and because I could never figure out where to post for help, I never have gotten to the bottom of why this happens. Would give this a 5 star rating if it weren't for these two hiccups.

it simply does not work. we've paid for both premium and for advanced rules add on but discounts don't apply. support did not help us sort this out and we're now giving it another shot addressing them in trying to sort the issue.

[Updated Nov 2021] Didn't realize I reviewed this app in 2018, so now in 2021 I'm updating it because it has improved a lot since then! We reinstalled this app for Black Friday this year and I've noticed how many new features they have built in. It can probably handle any discount scenario you can dream up. We tested a slightly cheaper competitor before downloading this, and deleted it after a day. This solved all our problems and more importantly, support has been very quick to respond. Highly recommend this app! [Nov2018] Installed the app and tried to get it to work for a max limit on discount codes. (i.e. customer gets 50% off up to a max of $100). Didn't work even though we thought it should. Contacted support and they said they'd look into it. We gave them access and they haven't logged in or responded to us in 5 days. Emailed and called but no response. We are now nearing the free trial period so we're uninstalling it. Big waste of time. Support was terrible. Wouldn't recommend.

Very expensive app for Shopify Plus users, with no trial. $99/month on top of all the other fees, and who knows if it works or suits the customers needs? That said, there is little to no support. The Bold discount app however calls you and helps you to see if their app will work, it didn't for us, but the customer service was incredible. Automatic Discount - not worth it.

The app works great for some order but on other orders it doesn't apply the discount on about 10% of our orders. I spent most of black friday apologizing and refunding order manually. Sad!

This app worked great for us for about a year. Then, suddenly in January, we had complaints about customers not being able to get through checkout without it timing out. If they had a lot of line items in their cart, it seemed like the app could not update the automatic discount code properly with so many line items. As a result of this, we lost thousands and thousands of dollars. The app developers kept shifting blame to Shopify. Once we deleted the app, we no longer had complaints or issues. It seems that the issue was a combination of something that changed on the Shopify platform, PLUS this automatic discount app that could no longer adjust the discounted pricing at checkout when there were a lot of line items in the cart (typically 50+ line items). I tried reinstalling the app this week, and two days in we started receiving the exact same complaints again. Checkout was timing out for customers so they could not place their orders. We have immediately disabled and deleted this app, and will no longer be using it again. Frustrated that the app developers did not have communication with us, and never truly followed up on the issue.

Paid $50 just to unlock the app to find out it does not allow me to do what it literally advertises. This app claims you can create discounts based on the URL which the customer comes from (I'm trying to give a discount to customers with a .edu email). I upgraded twice and even on the advance plan there is absolutely no option for this. Not user friendly and quite frankly a waste of money since the app description misleads you to believe the app can do more than it says. I literally paid to unlock a feature that doesn't even exist. Wish I could be refunded.

WARNING. DO NOT PURCHASE. I paid the developer to have them unlock options needed to give freebies away to customers. They did that and their app doesn't minus the freebies given to customers out of the inventory on hand. They said it was Shopify's fault. They will not respond nor will they refund you for anything you paid. I found this flaw out when the freebies my customers were requesting, I no longer had in stock. I had to go could all my inventory and update the system. It was a disaster. DO NOT PURCHASE. There are better apps out there with better support.

I had an issue where auto discounts weren't applying to PayPal and Apple Pay checkouts. Tabarnapp fixed the issue quickly and one of their reps, Hugo, did a great job following up with me to make sure we were having no problems. Really appreciate their response to fix the issue and taking the time to ensure everything was working for us!!

work good for me, wish you could remove discount in cart or add a second discount code in the cart.

I was really hoping to be able to use this app to provide a better user experience for my customers using automatic discount codes. Unfortunately, we never got it to work despite implementing recommended steps by Tabarnapp. A bit of a disappointment and a giant waste of time.

I installed this app to try free trial. I didn’t find what I was looking for and uninstalled it before it expired. But they ended up charging me and now they don’t even care to respond to my and Shopify agent’s email requesting a refund.

I installed the app on Nov 21 and after trying to set it up and even messaging the support team, I was told what I wanted to do was not possible. Uninstalled it on Nov 24 - with 3-day-free-trial period, and to my big surprise, got charged for it on my Shopify bill this morning. I just emailed support - I hope they reimburse me. This is an extra charge I was not planning in this Covid/Christmas time when every cent is important.

Really happy with this app. We have many sizes and price points within each product and it allowed me to offer discounts for specific sizes/prices.