Asklayer Survey & NPS for pros

A great place to build a survey. I had some queries and got fast and useful feedback. The only thing missing for me is a question where you can rank the answers, and this doesn't exist. The team are adding it to their backlog though, so it's great that they're taking the feedback. I can't complain!

The app works not perfecty in the backand (sometimes you have to open the surveys twice to edit something), but the usecase und the information you get from the customers is very useful. The app for free is easy 5 stars ;)

日本人のスタッフの方がいらっしゃるのでわからないことをスムーズに問合せができます。 またアンケートを表示させる顧客のソートもかけやすそうです。

It was the only survey app that I could set up easily and still have flexibility

fabulous

非常にわかりやすいUIで、簡単に購入後アンケートを実装できました。Googleアナリティクスなどでは拾えないデータや意見を収集できて非常に助かっています！

Wonderful app and great support from the team.

some survey features like rank first 2nd third choice dont have

C'est vraiment Top cette application! nous l'utilisons actuellement en Post Purchase pour savoir par quel levier les clients arrivent chez nous et ca nous aide à diriger nos publicités. Nous allons tester les autres options pour voir toute l'étendu de cette application. Merci à vous

使い勝手が良い

The app works well and the support is attentive and quick to resolve

Works with flows and has a lot of options like sending surveys via link.

There was a bug and the support team fixed it within 30 minutes. Amazing!

Très facile et complet

Very good support!

AMAZING!!! What an app so good really gets you communicating with your customers

I tested lots of survey apps and this one takes the crown! Very easy to use, lots of customization options, great reports, and the support is just stellar! I asked for a feature I was missing and they added it the next day! Highly recommend.

The app works well and has been easy to use for our needs. We’ve used it for a simple post-purchase survey to find out how customers heard about us, and it performed exactly as expected with no issues. Since we used it during a free promotional period, I can't speak much to the value for the money, but based on our experience so far, it seems like a solid tool for basic survey needs.

元々はCRM向上のために、チェックアウト完了画面でのアンケートに導入しましたが、使い勝手が良いので他にも様々な場所にアンケートが設置でき、非常に便利です。 日本のスタッフの方がいるので分からない時も安心して聞けますし、 困ったことや要望にも迅速に対応いただきました。非常に助かりました。

It is very useful, but quite expensive.