Great support! very helpful.... highly recommend these guys (and I rarely review)
Appstle Loyalty Program Reward
Review summary
1,429 reviews on the listingLast 30 days
1,403 new reviews
▬ in line with all-time
Recent reviews
20 most recentI am new to Appstle and had a couple of questions. Derek took the time to explain things to me and he created a couple of looms to show me how to do what needed to be done. He went above and beyond. Great customer support!
Superb customer support. All questions answered and quickly
Had a technical issue with another app blocking the apps behaviour and they responded quickly and found a workaround to get me back up and running!
Support is literally the ONLY reason I'm still with them. If support didnt exist I would have already left. The ease of use, onboarding, and explanations are pretty bad and could be a lot clearer & intuitive in the app, but support is willing to help and make sure you get what you need. They are willing to hop on calls and have hopped on two with me, helping to clear up the confusion and get me taken care of. All in all, the app logic works, the user interface is terrible and the customization they provide so you can match your theme store is extremely lacking. You have to custom code everything which is not what I wanted to have to do. Looking for alternatives asap.
Hands down, the best customer service I have ever had. After I started using Appstle for subscriptions, I also moved over to their loyalty app from another provider. The cut over was seamless and easy!
Excellent support
Awesome support. They really go above and beyond. Nice having ecosystem support across the various apps they make
Maya is the best engineer ever. Customer service from her site was perfect. I would recommend to every one!
Customer service is exceptional
Amazing and friendly customer service team, super helpful and quick responses.
Exceptional app and service! Fully featured configuration at a reasonable price. Their service team is outstanding, responsive event at odd hours. if you're looking for a high-value reward program, go with Appstle Loyalty program. Highly recommended.
the app is very good and these guys support is first class
App performs as promised and the staff is amazing at answering any questions you have and helping you really quickly any time day or night! Hands down best customer service Ive had with a developer in my nearly 10 years with Shopify!
The support is amazing. Really helpful and they over deliver.
It was a little bit confusing to set up initially. There have been many improvements since we joined about a year ago. Their support is very prompt and helpful.
Customer Service is very responsive, fast and friendly.
hele fijne app en heel snel geholpen als ik een vraag had.
Great app! It has amazing features that are well thought out for problems that may arise with loyalty points/credits. What's even better is the great support - I reached out 3 times on different occasions and the response was not only quick but also straight to the point to help solve the problem I was facing. Overall positive experience so far!