I really like the platform, its functionality, the products, the quick support, and the good selection of goods!
DropShipping AI ‑ AppScenic
Review summary
49 reviews on the listingLast 30 days
18 new reviews
▼ 0.3 vs. all-time
Recent reviews
20 most recentamazing app
I had a issue with connecting my store. I try everything but no luck so I sent a e=mail to your support team explaining my issue and they fix it for me and they did in one day. I have other selling platforms and they take two or three days to respond if at all but your team did in one day. Thank you for the fast service.
The biggest win for me is the time saved. I don’t have to manually update prices or stock anymore. Everything stays synced, which makes running my store much easier day to day.
Just installed the app, but I could not login and see their products. It does not work! It asks me to register again!
I spent so much time and effort on AppScenic, sourcing products, adding them to my store, re-writing the descriptions, and doing market research. I decided that I would be fine with getting 0% discount to start (as their premium plan provides a better discount), and downgraded to their free plan. After 1 month of doing all of this work however, AppScenic just deleted all of my products from my store. I had an entire campaign ready to go including influencers, email campaigns, social promo (as I already have a community), but all of the products are just completely gone. I reached out to customer service and their resolution to get my products back is to pay an extra $47 and redo all of the product descriptions. If they had provided some other solution or cared at all, I may have considered redoing all of the work. During this process, I did some digging and found their premium products on other apps for free as well.
I love this App. This is my only supplier of the home decor section of my store. While some of the items are a bit expensive, the quality offered is excellent. Navigating the app is super easy and I love the notifications I get when new Suppliers are onboard. I would strongly recommend AppScenic for all your home décor needs among other things. FYI i bought myself a side table from them and its such an accent piece for my living space. #loveit
Brilliant app,easy to set up and navigate ans select how you want to search products. The support are really helpful and are always wiling to help. I highly recommend this app. Follow up. Their updates with the AI inputs, have helped soo much. Always ready and able to answer questions. I can't explain how happy I am to have you working alongside me. Thank you.
** update 2, I did receive a refund after threats were exchanged. From the little I got a chance to test the app works as it should (but I've never made a product from it live on my site or sold anything from it for transparency. *update 1: after being charged for the first month when I knew I'd cancelled on the 7th day of my trial I asked for a refund and got sent a screenshot showing that I canceled the app 7 days after installing but at 8.12am, "but you installed it at 7.54am". It doesn't matter apparently that Shopify just tells you the DATE your trial expires on, or that we are all in different time zones in e-commerce. I "used" their app for 18min over the 168hr trial period so too bad. Just a warning to make sure you cancel on day 6 if you are going to.
Fraud dont even get trial for this app they will keep on charging you for next 3-4 months. Fraud company customer support not even willing to refund money
So far I'm not impressed. After taking a the subscription and spending 5 days sorting out categorising items after importing 5000 items, I quickly receive my 1st order only to find it refunded due to being out of stock WTF! I have to let my customer down, which AppScenic won't give a crap about but not only that they credit your account and so you don't actually receive your money back. It turned out that my order was cancelled due to seller in the United Kingdom (GB-2022-1365) only selling to 'exclusive' resellers who don't like competition and so are contacting the seller requesting to cancel any orders that they receive!!! If you're in the UK I would avoid wasting your time importing products from this seller, which you can still do by the way, as your order will be cancelled and you'll have an upset customer of your own to deal with. Shame because all the decent stuff in the UK is with this seller. If they won't sell to resellers, then they SHOULD NOT BE ON THE PLATFORM and resellers shouldn't be allowed to import thousands of products at a time followed by days spent adjusting each item to fit their own website. Other orders have gone through fine. I DOWNGRADED this from 4* to 1* because this seller should not be on AppScenic. Update: It goes from bad to worse. Paid subscription and after a year or so my subscription is cancelled with some nonsense that my bank wouldn't honour the subscription. The account is very healthy so I knew this was nonsense. I had resubscribe but afterwards noticed that I was now paying 10% transaction fees when these were removed a year ago. I questioned the fee and was told that trial accounts are still charged this fee. I had to resubscribe because AppScenic cancelled my subscription under bogus claims!!! More scam behaviour by this company. Beware if joining, some very strange things occur on this platform.
This has been a very good drop shipping experience. Very easy to use and sync with my Shopify store. When I do have questions there is a helpful human to respond with a clear answer. Nice selection of distributors, many with free shipping
Really good app you can easly list products and they got AI for SEO help with a click of a button everything is done for you
AppScenic is an awesome app that allows you to connect with platforms such as Shopify etc. It's very easy to set up and you can import products to your Shopify store with a single click. I can highly recommend this app.
I love AppScenics platform, adding products to my store was a breeze. My only thing is finding unique products tends to be tough. Maybe adding sections that spotlight unique products in the future would be helpful
So many dropshippers do not port SKU, or MPN to it's easy to migrate to Amazon. I am still working on the Amazon side of this, but Appscenic makes it EASY to do on their side. THank you!
This is John, a dropshipper from Sydney, Australia. I would like to share my honest review of Appscenic, based on my experience as a seller on eBay. First, the customer support at Appscenic is friendly but lacks professionalism. Even for simple inquiries, a ticket needs to be submitted, and sometimes it takes 1-3 days to get a response. There were instances where it took 2-3 days, especially if the issue arose during the weekend. This was very inconvenient, especially in urgent situations that require immediate assistance. Another significant issue I encountered is that some of Appscenic’s suppliers do not allow returns. I was unaware of this, and none of my peers knew about it either. You need to carefully check the return policies for each supplier. From my perspective as a dropshipper, it’s crucial to get quick and professional support in urgent situations. However, Appscenic's customer support seems to lack the necessary expertise. Simple questions require a ticket to be issued, and responses can take up to 24 hours or even 3 days, depending on the situation. This leads to a lot of frustration, and ultimately, it can affect profitability. By comparison, other platforms like CJdropshipping offer responses in 2–5 minutes with detailed guidance and chat support, which is a stark contrast to the delays I experienced with Appscenic. Regarding the biggest issue I encountered: I recently listed Christmas decorations from Vida XL (a supplier on Appscenic) on eBay. After my buyer received the product, they noticed a significant difference between the photos on Appscenic and the actual item. They filed a return claim on eBay, which was accepted. I requested pictures from the buyer, and the situation seemed valid, especially since these were decorations, and the quality difference was apparent. I decided to offer a free return to the buyer and contacted Appscenic to initiate the return process. As always, Appscenic required me to submit a ticket. After 2-3 days, I received an email from Vida XL, stating that they no longer accept returns in the U.S. I was shocked. In today’s world, it’s hard to believe that some suppliers don’t allow returns. Despite this, I honored my promise to the buyer and offered a free return. The buyer was surprised by Vida XL’s refusal to accept returns and thanked me for handling the return on my own. However, here’s where it gets even more confusing: I later found that on Syncee, Vida XL allows returns within 14 days. I had just received an email from Appscenic stating that Vida XL US does not accept returns, so this left me feeling very confused. Why does Vida XL have different return policies depending on the platform? This is a major concern. If we can’t even rely on consistent return policies, which platform should we trust? I’m sharing this review along with the emails I received from Appscenic about Vida XL’s no-return policy, as well as the information from Syncee about the 14-day return policy. This is my honest feedback. * sorry. I can't attach the images here.
I had an excellent experience with Francisco from the AppScenic customer service team. They were extremely helpful and provided fast responses. I highly recommend Appscenic platform for anyone looking for top-notch assistance and a great syncing experience!
I wish I had discovered AppScenic Marketplace earlier. The concept of this app is fantastic, and I like it a lot that I can connect all of my stores to just one account.