Really grateful to the SureCust team for their support! After I accidentally deleted my sample-request form, they helped recreate it and assisted with the fields, product and size options and other adjustments. They were patient and helpful throughout the process, which made a stressful situation much easier to resolve. Thank you for going the extra mile!
SureCust Forms Builder, Locks
Review summary
112 reviews on the listingLast 30 days
103 new reviews
▲ 0.1 vs. all-time
Recent reviews
20 most recentWith the free plan, clicking on any feature redirects you to the subscription plans; you can't use the features without subscribing, effectively forcing you to pay. If you don't want to offer a free tier, just get rid of it—don't mislead people.
This form builder app has been a fantastic solution for multiple sites where we've needed to build complex contact forms with conditional responses, file upload capabilities, multiple page forms, etc. I reached out to support to ask for a custom feature to be added, which they're actively working on and communication has been top notch. Highly recommended app for your custom form needs on Shopify.
This is a great app for building custom forms. The support team is extremely polite, professional, and helpful. They respond right away to user requests and edge cases. Highly recommended for anyone running a Shopify store!
Excelente app para registros mayoristas. El servicio al cliente es lo mejor para solucionar problemas e implementar nuevas funciones.
I need the app for a B2B Shop. Customer Service is really good. The app is really good, too.
This app has been incredibly useful, and their customer support is excellent.
We got the APP on the recommendation of Shopify. We are totally thrilled. The support works extremely quickly and reliably. App works without any problems and we are very happy.
So far the app does everything we need. The support team is lightning-fast and incredibly helpful.
The app does exactly what it should! Some minor adjustments were needed and I was able to do most of them myself. At some point I needed a small adjustment in the app and they added the feature within a day! I really appreciate good service. Hopefully they will grow and build many more apps. Thanks again.
Thank you for providing additional css help with my site. Every request was done perfectly and quickly.
Absolutely impressed with the fast and friendly support I received. I truly appreciate that they responded quickly, even over the weekend. Highly recommend!
This is exactly what I have been looking for! I have a wholesale side of my shop for which I needed a better registration system. I was using a paid for app but as a very small business just starting out who only needed one basic custom form, I hated paying such a fee while I still had to use a workaround on my site to make the user flow not terrible(not great either). SureCust fixed all of that for me! Within an hour of installing the app, I had a new workflow for my wholesale applicant that is streamlined and simple. Not to mention as a sole proprietor business owner with plenty to do to run the business, I was able to cut my administration flow down to two steps. It does everything I need and is extremely fairly priced as their model is based on the number of custom forms you need. As with other reviews, their support is polite, fast, and responsive. I had a couple of custom requests that they implemented immediately. As a UX designer by trade, I can't help but make improvement suggestions, to which the support team is delighted and eager to add to the app.
Thanks for all your help setting things up with our new website. Your team is friendly, super quick to respond to messages, and always happy to assist with any request! Everything you have worked on with us has been perfect.
This app did exactly what we needed it to! And the support has been fantastic! We needed some small adjustments to the form and submission process, and the developer worked quickly and clearly to make it happen. Very pleased!
This is a great app for creating a wholesale customer registration form. It’s easy to use and looks professional. Your team is friendly, super quick to respond to messages, and always happy to assist with any request! Everything you have worked on with us has been perfect.
Super helpful support team & the app seems to provide exactly what I was looking for.
The app functions perfectly! I Requested a few adjustments, and they addressed my additional requests and implemented those features within a day. Great App and Customer Support! I hope they continue to grow and create more apps. Thanks again.