Amplified Email & Abandon Cart

The app stopped sending my abandonded cart emails after using this for over 10 years and i contacted them and they have not resolved the issue. the last message was 1st oct 2026 and they said they will get back to me and they never did.

The application is massively overpriced.

This app and company has gone massively downhill. When we first installed this app years ago it was a cart recovery tool. Since then it has been reinventing itself as other things relating to marketing but whilst doing do they have messed up on more than one occasion. They moved us to some horrendously priced plan when they made the first big shift, we had to complain and apply for a refund, we were then reverted back to our old plan. The second time we had an issue they had again upgraded the software, but when they did this they reverted our account back to default cart recovery, removing our custom messaging and colour schemes without our knowledge. Most recently we have found that the app was blocking our add to cart button and making it perform poorly on mobile, we have just deleted this app and all our problems are solved, the add to cart is working again, and this horrible app is now gone. We would advise to look elsewhere for cart recovery!

This has been a great app in the long run but in the last weeks we have had to data breaches. The customers has clicked on the abandoned cart email only to be presented with the completed order information from another customer including all their personal home address details. We have contacted customer support but no response or fix in the last 3 days. I will update further. Review changed from 1 star to 3 because they have expedited the complaint to senior technicians who have now fixed the issues.

MUST READ !!! Consistent Cart takes credit for a sale if the customer completes their purchase within 72 hours of when the app sends them an abandoned cart email. Regardless of if they see the email or not. Be careful! It says "Monthly fee scales with the extra sales generated". I'm getting charged $49/mth but after analysis I found that 70% of "extra sales generated" were not generated by this app. I analysed my Consistent Cart Dashboard and here are the results... ➞ 40% of "extra sales generated" - recovery email was never opened by the customer. ➞ 30% of "extra sales generated" - were made by customers that were in contact with my customer service team and purchased after speaking to them. About half of these customers never even opened their emails. ➞ 30% of "extra sales generated" - are probably genuine. They do offer a few things that I really like but I am currently searching for another app made by a developer that is more honest with the abilities of their app.

This app has been working great! Catches the abandoned carts and sends recovery emails. Has definitely helped me recover additional carts!

Love the cart abandonment ! So far things have been easy going.. I already have campaigns set up so I haven't used much of it just yet.

Nice app, but price is too high if you have high volume returning customers. Read the price chart carefully.

I would like to use my gmail account and not allowing in Trial setup. This is my preferred email account across my business.

I've been using this app for 3 months and It works perfect, the templates are good and it is very easy to use

We've been using this app for maybe 2 years and all is going well. Great ideas and great implementation. Thank you.

Judith's support was brilliant - we got charged for the monthly plan when we were signed up for the free plan and she reversed it promptly, as well as giving a quick rundown on the difference between the paid and free plans. Very quick, very responses, and positive outcome for all involved!

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We've used this app for several years for the CartSync feature, which has worked great. When the pricing structure changed, Nick was able to work with us to keep this feature free. We're very happy with the app and the customer service!

The customer service for this app is excellent! I had an issue with the plan options and they were able to help me swiftly and painlessly. Highly recommend their service!

App works great. But their new billing is not worth it. They charged us based on the amount of contacts we have in our database, not sales recovered. So we got charged based on sales we had years ago and still have the contact information in our database. This app has nothing to do with those sales and it is not worth it.

We have been using this app for 6+ months for our abandon cart and checkout recovery. Great results! We are now starting to use more of the other features. Customer service has always been great. Previously we used another app with poor results and cost a lot more.

Great communication and team was very helpful during my setup. So far so good with the app. Hoping to continue to use.

I have been using Consistent Cart for our business since its founding, and it is amazing what you can do. It is truly one of the best apps for automated email campaigns and targeting of abandoned cart customers, not to mention so much more. Thank you Consistent Cart developers for your amazing app!