Rishu was great and was able to assist with everything that was needed today.
CedCommerce Amazon Channel
Review summary
1,167 reviews on the listingLast 30 days
395 new reviews
▲ 0.1 vs. all-time
Recent reviews
20 most recentVery quick responses in chat and easy to follow. Raju Sah was friendly and knowledgeable.
Great support and customer experience. Arpit is a legend and managed to help me in matter of minutes! Truly appreciate that, Arpit! Thank you!
Been looking at a solution to get amazon listings going for some time -- this app is so straightforward to use and they offered a free trial option and excellent customer service.
The app incorrectly indicates that my Amazon account is in Vacation Mode, which is not the case. Everything is properly configured and in good standing: my account is active, payments are up to date, and all selling permissions are correctly enabled. Unfortunately, customer support has not responded to my requests. Given these ongoing issues and the lack of support, I would rather switch to a different app.
Customer service is professional and fast. Mannu Singh was helpful and cordial. Thank you
Very disappointed with this app. Not helpful in anyway even after trying hard for two months nothing seems to work. Unable to upload the product and variation, they all get split once uploaded. Flat file has to be uploaded from Amazon then link the product to Shopify is the only option. If shipping labels are generated from Amazon, it is not updated on Shopify. Even after 2 days of shipping the status remains unshipped. The suggestion given is to manually update it on Shopify. Just wasted my time and energy on this app, not recommended at all.
Unfortunately, our experience with CedCommerce has been very disappointing. Many Amazon listings contain incorrect product information, pricing errors, and wrong ASIN mappings. Despite spending a significant amount of money on their services, the implementation has been poorly managed. Even worse, my last two emails requesting assistance to fix these issues have gone unanswered. Poor communication, unreliable product listings, and disappointing service overall. We expected much better.
Geetika was fantastic and helped me figure out my template and filtering issues within a matter of minutes. Thanks so much for your help and please give her a raise! :)
Good Customer Service, in answer my question with uploading for my product list. Very helpful and educational
It has been a great help from CedCommerce led by Neha and Nupur in the process to import into Amazon Seller Central. Their expertise allowed us to upload samples of my products. Everyone that deals with Amazon realizes the complicated model, especially if you have a lot of variation. They were able to resolve all issues and provided guidance and templates, plus step by steps in educating on how to do it. Great service and I STRONGLY recommend using them.
excellent app, wonderful customer service guided for for GTIN exemption approval and help me in product upload by Shadab. I recommended the services.
CED Commerce was super helpful in getting me started with the integration with Shopify and Amazon!
Arpit was super helpful and quick to solve my issue! Thank you very much for the assistance.
Great support and came online right away. Thank you!
Horrible. Their program does not work. I have been on Amazon for 15 years. They want me to pay some programmer 3 grand to set up the program. They have horrible customer service and only respond to messages 2 days a week. They ruined my whole vacation after 3 weeks of messing around with this wasting hours of my time on a program that won't work. They say things will work when they won't. Absolutely atrocious program. Stay away.
Amazon by CedCommerece is a great app that allows us to sell our products on Amazon. Ankit with customer service was great and worked tirelessly to fix a couple of issues that were limiting our products.
Best support ever, this team goes beyond to help you fulfill your needs!!!! the best experience ever!! highly recommended!!!
I dont normally like to pay for apps but it pays for itself. Used this app for quite a while now. works really well, much better than the market place connect app. We also have some weird requirements which I've submitted to their development team to get something bespoke setup. Would definitely recommend!
Great experience with CedCommerce! The app has been very helpful for managing and syncing my products and orders. The setup process was straightforward, and the support team has been excellent whenever I needed assistance. They are knowledgeable, responsive, and genuinely helpful in resolving any issues. Overall, a reliable app with great customer support. Highly recommended!