CS Amazon Integration & Sync

Their tech staff was persistent to resolve my issue. They were diligent and kept in constant contact throughout the process. And the were able to resolve my issue. Highly recommend.

We were having trouble managing our Shopify and Amazon integration using Marketplace Connect. We decided to switch to this app and have no regrets. The app does a great job of syncing our orders and our inventory between Shopify and Amazon. Their customer service team is very helpful and knowledgeable and assisted us with onboarding and troubleshooting issues.

This app allows a lot of thing... little big complexe at the begin but when you know how to use it well it's very very powerful. Do hesitate to contact the support if you have some trouble to use it.

App and support are a real nightmare! The app does what it wants and there is no proper tutorials, nor a chance to talk to the developer.

Lost a lot of listings on my live amazon account due to the installation of this , Poor non existant support !

I can't confirm the experience Kirana und Red Star had. The app works fine for us. It is much simpler than others I have tested. I had contact to the developer and he extended the logic for the inventory rules which I really appreciate. I plan to stay with the app as long as Amazon.de is not officially supported by Shopify.

dont even think about using this app. It ruined my whole amazon store by mixing up images and prices. Deleted ASINs and lost all my product reviews that I have aquired over 5 years.

Terrible it does not work and their support is rubbish- do not waste your time, this is app will not update your products

Not ready for Prime time or Business at any scale... We started out great with this plugin. Super helpful support, but as time went on, developers would make changes to how orders were imported (without notice), stuff would fail and support took well over 24 hours. This plugin and team are not up to the task of supporting businesses with any significant volumes. I suggest you search elsewhere for more capable and reliable services before risking your Amazon account with these guys.

Any application, no matter how feature rich or flexible, is only as good as support that comes with it. Well, for Amazon Integration Plus, the support used to be decent but lately it went down the drain. I have several cases opened, the oldest is almost for two month. The issues keep piling up. I can’t get a response from support on any on them. Not peep. Very frustrating. Perhaps it is time to look for an alternative app.

I finally found the perfect app for me... It does its job perfectly. Recommended! Cheers for the developers :)

Very Happy with the quality of service received. Olivier was great at answering all my questions and helping to integrate my shop with amazon. The Translation service was great, and I am looking forward to building my brand on Amazon. Thanks for your help guys.

Really good quality service, thank you for your help Keterson Navarre ! He was always there when I need his help !

I had this installed for two weeks. The app does unexpected things such as updating images on Amazon listings that you've not linked by sending your Shopify images to it. It also started creating skus for things I had not selected, and listing them for sale on Amazon automatically. I had not linked Amazon Mexico, but it started creating live listings within Mexico and listing them for sale. Unexpected behavior is a death knell to an Amazon account. I had not set these things up within the app, and there were no options in the feeds panel (where it was coming from) to stop it. When I asked Olivier over support how to make these things stop, how to unlink Mexico if I have never linked it, and how to make it stop updating images, he told me that these things were not happening and I had nothing to worry about. That's when I uninstalled. I don't write a lot of reviews, but staring at the warning on my Amazon main panel that my account is in danger of being shut down because of all the Merchant Fulfilled orders I had to cancel prompted me to warn others. This app could result in a loss of your account.

Great support once you get in touch with them and very easy to list once set up correctly. Only downside is ease of use for beginners on Amazon and manuals are a bit hard to follow

We had this app installed for a few months and it worked well until they decided to remove an option to receive inventory from FBA. Support responded that "nobody was using this option" as a reason for that. No email to let us know. Looks like our business is not valuable enough to send an email. Very unprofessional.

Great app to integrate Amazon with Shopify, a lot of useful features and flexibility customizing it as the business need. In addition to a great support team, answer questions with a clear an direct to the point answers and actions. Thank you!

Its an amazing app and it suffice my needs and great Customer Service team. Definitely worth a try. Thanks

Support for this app is amazing. I don't envy the developers who have the task of making the Amazon seller channel easy to use, but these folks do as good of a job as one could expect. We had an edge-case issue connecting existing products from our Amazon account to our Shopify store. The support/tech team jumped in and implemented a fix. I'm super impressed.