Dropshipman: Easy Dropshipping

Joe she was very kind. I really do like her customer service

fast and patient support. very thankful for the assistance. helped me resolve my main issue with not being able to offer items. thanks a lot!

I’ve tried a few dropshipping apps, and Dropshipman has been the best experience for me so far. There’s a really good selection of products across different categories, and I can usually find what I’m looking for without having to search elsewhere. It’s also useful when I’m browsing for new product ideas for my store. What I like most is how easy it is to get products listed. Finding products, importing them, and publishing them to my store is straightforward. There aren’t a lot of complicated steps to work through, which makes adding new products much less of a hassle. The support team has been great too. They’re friendly and patient, and whenever I need help, they give me useful answers that actually help me sort things out. Overall, I’m really happy with the app. The product variety, simple workflow, and helpful support make it a great fit for my store. Definitely worth trying if you’re running a dropshipping business.

Just installed the app. Great support team. Very cooperative. i will enjoy doing business with Dropshipman.

This service is NOT what I thought I was paying for. UPDATE: Dropshipman ultimately resolved the financial side of my complaint. They refunded all three months of my Plus subscription—including an earlier month I had not specifically requested—and returned my unused wallet balance. I genuinely appreciate that they ultimately chose to make this right, and I want to give them credit for doing so. For this reason, I have updated my review to reflect 3 stars instead of 1. I do have one concern about how the refund process initially unfolded. I was presented with two options: a full subscription refund while being asked to consider changing my rating to at least 4 stars if I was satisfied with the resolution, or a refund of only the most recent billing cycle with no change to my review. I told Dropshipman I would truthfully update my review to acknowledge any resolution, but I would not agree to change my rating or provide a favorable review in exchange for a refund. To their credit, they respected that. They proceeded with the full refund anyway and ultimately refunded even more than I had requested. I appreciate how they handled the resolution in the end. My review below remains an accurate account of my experience with the actual sourcing and fulfillment service. I think Dropshipman may work well for inexpensive, generic products where one item can easily be substituted for another. If you sell specific products where your customer expects the exact item pictured, PLACE TEST ORDERS before building your business around this service. Everything I'm describing occurred in writing. I have the emails, chat transcripts, screenshots and order history. I subscribed to Dropshipman's highest-tier Plus plan. Their plan advertised thousands of Temu/AliExpress imports, expert sourcing requests, priority sourcing processing, automated order product sourcing, automated fulfillment, a dedicated account manager, VIP support and a 1–3 day sourcing timeframe. Here's the distinction I wish I had understood from the beginning. Dropshipman provides a browser extension that allows merchants to select products from Temu/AliExpress and import them into Dropshipman/Shopify. I used Dropshipman's own system to select and import products, and Dropshipman's app displayed inventory quantities for them. I reasonably believed this meant I was building a store around products their service could fulfill. That isn't necessarily the case. When I actually placed a test order, it went into sourcing. Dropshipman later explained to me in writing: “Temu listings are used as product references, but fulfillment depends on availability from our supplier network.” Product references. That is a HUGE distinction when the exact product matters. Importing a Temu product and Dropshipman actually being able to source that product are two different things. Dropshipman did not simply purchase my imported product from the Temu seller whose listing I had selected. They attempted to locate it through their own supplier network. I specifically asked why they couldn't purchase the same doll from another Temu seller who had it available. The displayed inventory was therefore also misleading to me. Dropshipman's app showed inventory for the product I imported, but that did not establish that Dropshipman's supplier network could actually fulfill it. For my business, that distinction is critical. I sell therapy dolls. If a customer purchases a particular doll, a completely different doll isn't an acceptable substitute simply because it's in the same general category. My test order involved a silicone therapy doll selling for roughly $170 on Temu. My assigned manager eventually told me: “I have checked with many factories that the product is out of stock. I have found one alternative product. Please check if you can accept it.” The proposed alternative wasn't a slightly different version of the same product. My response was: “That is a completely different doll - not even silicone.” My manager later acknowledged that they were unable to provide a “highly similar alternative.” I then did the sourcing homework myself. I searched Temu, found multiple listings/SKUs for the same or matching doll, and supplied them to Dropshipman. Support acknowledged that the SKUs were for the exact products I wanted and told me they would forward them to the sourcing team. At one point I even questioned whether I had caused the original problem because I had changed SKU numbers while organizing my products. I contacted Dropshipman about it, provided the appropriate product information and exact matching SKUs, and continued trying to resolve the issue. It didn't solve the problem. Both of my September test orders ultimately failed sourcing. Dropshipman's own order system showed: Order #1003 — September 19 — SOURCING FAILED Order #1004 — September 23 — SOURCING FAILED I continued working with Dropshipman between attempts, provided additional product information and matching SKUs, and tried again. Two September test orders. Two sourcing failures. Zero successfully sourced products. There was also the sourcing time. My Plus plan advertised a 1–3 day sourcing timeframe and priority sourcing processing. When I separately asked customer service how long sourcing usually takes, I was told: “It usually takes 1 to 5 days to complete the sourcing.” My second test order wasn't marked Sourcing Failed until seven calendar days after I placed it. Thankfully, I was the customer. These were test orders I placed myself because I wanted to know what my customers would experience before trusting Dropshipman with a real customer's expensive purchase. Imagine having to explain to a customer who purchased a specific expensive doll that your fulfillment service can't obtain the product you sold them—and after waiting, the proposed substitute is a completely different, cheaper doll that isn't even made from the same material. I'm not willing to put my customers in that situation. Ultimately, Dropshipman itself wrote: “We sincerely regret that the products you submitted could not be sourced.” And that summarizes my experience. I spent hours importing products, editing listings, configuring my store, communicating with my assigned agent, supplying SKUs, placing test orders and waiting for sourcing—all believing I was setting up a fulfillment service capable of fulfilling the products I imported. What I did not manage to do was get Dropshipman to successfully fulfill a single order. That doesn't mean Dropshipman won't work for someone else's business. If you're selling inexpensive or relatively generic products where substitutions are acceptable, this model may work perfectly well for you. But if you sell products where the exact item matters, my strongest advice is: PLACE TEST ORDERS FIRST. Do it before spending weeks building your store. Do it before advertising. Most importantly, do it before a real customer places an expensive order. Do not assume that because Dropshipman allows you to import a Temu/AliExpress product—and displays inventory for it—that its supplier network can actually obtain that exact product. I tested it first. Thankfully, I was the customer.

Best Service!

They customer's help line was superb specially Angel she helped me with all my problems, and situations. Thank you Angel keep up with good work Ambroise from KOKADOSHOP

Angel helped me today. I needed to know how to fulfill with DSM and she was super helpful and on point! Thank YOU!!

I used this app to think like order fulfillment, products sourcing, and more! I recommend this app .just try it out for yourself. You'll be pleased

Glydel from dropshipman is very service-minded, very sweet and helpful, thank you for your help Can definitely recommend the app, they have fantastic customer service

great customer service

Hi There is a big problem in the application .. I cannot do anything there is a message I got This message : Server is in process of being upgraded, We will be back in a few minutes. telling me that there is an update to the service and for 5 hours now and I am waiting and nothing changes please help

This app has completely changed its platform recently. There used to be an option to have your order come in from your Shopify store, go to the dropshipman app, place the order yourself and pay for it on aliexpress. This is no longer the case and there was no email sent to their customers explaining this change and when it was going to take place. I do not want an app fulfilling orders for my customers and mistakenly purchasing the wrong products for them. The only option now with this app is to use their fulfillment sourcing which means they find the item that your customer wants, they order it, they have it come to their fulfillment center, and then they turn around and ship it to your customer. This adds more time and delay to the items getting to your customers and I'm sorry, but I am not going to trust anyone else to source products for my store except myself. This is a horrendous change to this app and customers should have been notified. When I reached out to customer support, they asked me not to leave a review until I tried their service. I am not going to try this service. This is not the service that I signed up for when I started using dropshipman. This is a complete change from their original premise.

The app does it job! Have no problem to connect product from Ali express to my store . Order fulfillment also go smoothly, I have no problem so far. Their customer support was very responsive. Great app!

I am impressed with the customer service of this app. I can tell they are really motivated to help and keep improving.

Merci pour cette aplication qui fonctionne bien en ce moment, je vais desormais aller faire et moccuper des commande de mes differents clients

I'm happy to find this app, as it's free and help me to import products from aliexpress, very convenience for me to import, very helpful for my site, good.

Having tried almost every other app in the Shopify store after the loss of Shopmaster, this is the closest one in terms of functionality. I had a few teething troubles but the support team (especially Sonia) have been awesome and quashed the bugs. There are some minor issues like not being able to delete a dead order and the admitad integration is a little clunky, but the important parts such as tracking stock availability and orders is rock solid. I highly recommend this if you have an established store with products and are looking for a new app, the ability to attach your existing products to listings saves time and works (unlike some competing products). The ability to override the listing with a new supplier is also a key feature, this allows your existing listing to keep it's reviews, google impressions and such. It was great when it was a paid for app, it's even better now it's free. :)

The customer service is really good and very friendly. The reply is really fast. I have been using this app for a while now and I love it

app excelente. Já uso a aplicação a alguns meses e nunca tive qualquer problema até agora. Recomendo